I spoke with Ron's towing on a quote to tow my car about 100 yards. the price was so outrageous I…read moretold them I'd call back, without intention on doing do. I left my vehicle at the location and Ron's towing sought it out and towed it without consent from myself, without a request from the business or an impound order from the local police. Now a week later (the business gave me a week) I owe $570 on an impound fee to retrieve my property. this has to be illegal? it has to be. If not it sure is a deplorable way to run a business. please beware of calling them for service they will use the information you provide to steal and hold hostage your rightful property for the sake of an easy buck. disgusting.

They don't make people like Ron anymore. After getting locked out of my car at Gun Lake Casino on a…read moreMonday night at 9pm Ron showed up after hours to help me out. I'm pretty sure when I called him I even woke him up he came right away and got me back in my car in absolutely no time. Very friendly, very fast, very affordable. I can't recommend this mans services enough!

Charged me 190$ to show up at my house and plug 1 tire. Took the money then 1 1/2 hours later…read morecalled to say they refuse the service. Kept all of the money and NEVER showed up. I couldn't make up something this stupid. Unfortunately it really happened to me.

Wow, What excellent service. Talk about going above and beyond. Dead battery could not be charged…read moredue to defecting battery connector. RR rigged said connection and car could start to get it to a garage without towing. Great value for me. He even needed more tools than he had but was happy to use mine. What skilled clinician. So friendly and nice. Prob, doesn't know it but he made my mothers day!

Never again. Complained that he wouldn't of done my tires if he knew they were so big then only put…read morehalf the psi in the tires didn't balance them worth a sht looks like just one is balanced then I'm told 130 to do it all and get charged 200 dollars after I sat there for an hr. The owner just sat there talking to a guy talking about getting his pedicure on his feet and getting his hair cut and complaining about everything. Would never recommend. His employees were amazing very nice people

Dorr Standard is our go to repairman! Quality work, great customer service fair prices.read more

just had a dead car brought back to me from bloomingdale out to South haven. The driver, Robert,…read morewas really good really fast, and put the car right where we wanted it. could not ask for more. very Happy. Use these guys, they are very good

Asked me what I want to pay for the service and then got upset and complained about gas prices when…read moreapparently my offer wasn't good enough. Make your own prices if you want to get paid the number you're looking for.

Billed on their own website as "Non-Confrontational…read moreMaintaining the dignity of all parties involved is our priority. Our non-confrontational approach to vehicle recovery emphasizes open communication, professionalism, and empathy, working towards peaceful resolutions and ensuring a smooth process with less stress." However real life has established this is not true. Truck driver and assisstant resorts to verbal threats and belligerent behavior towards vehicle owners who have not encountered the repo behavior before. Extremely unprofessional behavior for an organizaiton which bills itself as maintaining dignity

if I could put zero stars I would, driver very unproffessional, picked up a truck across the street…read morefrom me but drove through my yard, then when I asked about fixing my yard they proceeded to drive away

My wife, daughter and I were driving from NWI heading to Charlevoix, MI this morning and broke down…read moreon the side of US 196 near Zeeland. We googled towing services in the area and K&R popped up. A quick phone call later and a truck was on the way. In about 15 minutes or so Shay showed up with a flatbed and got us loaded up and we were on our way to the dealership in Grand Rapids. He dropped it at the service department and it wasn't long before we were back on the road! Shay is a true professional and has a great personality. He went above and beyond what he needed to and made us feel safe and comfortable. Kudos Shay!!!!

Experienced a flat on boat trailer on way to lake for boating. Tim sent out the nicest…read moreprofessional right away and had us back on the way to enjoy our day of boating! Thank you K & R!

I called yesterday for a tow in Cassopolis for our daughter on her way home from work when the car…read morebroke down. The lady that answered at True's was very friendly and compassionate. Their tow driver was to her before my husband even got there. Probably around 10 minutes after I called. The gentleman was friendly and helpful. They were my 2nd call as the first one was to another tow company in Cass that starts with a P. The man that answered and spoke with me wasn't very friendly nor seemed to really want to help. When I asked around how long he thought he'd be to get to her, he was like however long it takes me to drive there (glad he stated the obvious). So I just ended the conversation and called True's. Both were in our insurance preferred providers. Thank you so much True's for caring and your friendliness. I definitely recommend you.

Horrible place. Their staff is rude the accused me of being rude and refuse to give me my car…read moreunless I pay them several hundred dollars more for an administration fee. Not recommended and complaints our filed