Service was great, the cashier was very suggestive. The place seems dark and quiet, but I don't mind. Oreo Milkshake is was great, better than most milkshakes I've ever had. Ordered a cheeseburger and the chicken tenders, okay, nothing special, but it was appetizing. Solid 4. read more

Every time I come to Wayback Burgers, the service goes above and beyond. The food is always prepared perfectly and tastes amazing, and the customer service is outstanding every single time. So far, I've tried their chili cheese fries--which are incredible--and their plain fries, which are just as good. The cheeseburgers are exceptionally delicious, especially the steak burger. I've also tried all three shakes: Cinnamon Toast Crunch, Red Velvet Cupcake, and Chocolate Brownie. Each one was rich, flavorful, and worth every sip and my favorite so far is the chocolate brownie and red velvet cupcake Wayback Burgers never disappoints--it's definitely a place I'll keep coming back to. Every time I walk into the establishment, I'm automatically greeted with the hello how are you and how can I help you the feeling you walk in once you're greeted is welcoming and if you're not green as soon as you walk in, you gree it right when you get to the counter and there's never a wait time you get your order taken right away read more

Burgers are delicious and freshly made to order. Great place for lunch, not a lot of seating at some locations.

The female filling the mayo container was using her un-gloved finger. You know I had to say something And sadly this is probably common practice but NEVER let the customer see it read more

The worst customer service from a manager ever. I've never been to Wayback Burger in orange, ct before. I ordered online because there code to get a free shake. I was let the workers and manger know I ordered online for the free shake but I would stay to eat at the restaurant. I was told they would get me the shake when they give me my food. I get the food ,no shake. I go back up I tell the manager that I didn't get my shake , he rudely says I have to pay. I told and showed him proof that I should be getting a free shake and he cuts me off and says I'm not getting a shake. I returned my food and said I'd like a refund . He didnt give me one and yelled at the staff to take the food back. I'm never going back again. read more

Love wayback burgers! The food is really good. I always get the cheesy burger with fries. It's pretty greasy, but that's how this kind of food is. Definitely worth getting! read more

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I ordered a double hamburger with pickle, onion, lettuce and tomato with a side of fries. How anyone could screw up this order is beyond me, but they gave me a double hamburger with katsup and mustard only. I hate mustard on a hamburger and I prefer to put my own ketchup on so I never asked for any of that either. The order was 10 minutes late and was cold. I think my new policy going forward will be to only order delivery from a restaurant that's within 5 minutes of my house because this is like the 3rd or 4th time GrubHub has gotten here with the food cold. read more

Burger cooked in front of me. And was cold at the table. Milkshake like milk not frozen. Never going back. On .y way to 5 guys because I'm still craving a good burger!!! read more

The burger was made well. All toppings requested in mobile order. Love the bread. I would def go back for another burger. Hard to find a good burger place read more

I ordered here through Door Dash, although I have been here before for take out. I ordered the fish sandwich, which is apparently a well kept secret but I have to say it's very good and I recommend it to any fried fish lovers. The other thing they have here that nobody seems to pay attention to is the chicken sandwiches, which are also very good I think. The chicken BLT and crispy chicken sandwiches are both really good. The service is a bit slow but any made to order restaurant usually is. Staff is friendly and parking is not a problem. I think it's an under-rated gem, recommended. read more

I stopped by Wayback Burgers for the first time today & I ordered a Philly Cheesesteak sub with fries & Coke Zero. It was a very good sandwich & I shall return! read more

Upscale McDonald's burger @ a Five Guy's price!!! Ordered the Philly. It has American cheese, onions, and mushrooms. If I had closed my eyes, I would have sworn it was a large size McDonald's burger. I didn't find out that I could add additional toppings until after I paid and was sitting down waiting for my food. Pickle/lettuce/ tomato would have been good on it. Fries were good! A less greasy version, but similar taste to McDonald's. Maybe had I been told, or even offered to customize my burger, I would have had a better experience, but i didn't know since it wad my first time here. read more

Wayback Burgers - Burgers Near Me - Orange, Connecticut

This is a delicious burger joint. I attached a picture of the meal I'm about to review. Single burger, mustard, ketchup, lettuce. Fries and vanilla milkshake =$12ish. The beef is fresh but looks bigger than it tastes, if that makes any sense. It's delicious, but worthwhile to get the double patty. The bread (the key to any great sandwich) was fresh, delicious but a bit messy. Very spongy which is good for overall sandwich, but I'm not a fan of the way condiments get absorbed by bread of that nature. Lettuce was romaine lettuce, which I'm not fan of personally, but I will note that it was as fresh as could be and a great piece of lettuce. The fries was perfection. Great and crispy, not soggy with grease, and nice and fresh. Above all else they were NOT over salted - which is my biggest gripe with most burger places. The milkshake was delicious. The perfect balance of sugar in the mix / ice cream. Couldn't have been any better. Minus one star for the cleanliness of the dining area (it wasn't gross, but somewhat cluttered, straw wrappers on the floor, etc) and Pepsi products. (Team Coca-cola baby.) Overall - great place to get a burger, sides and a milkshake at an affordable price. read more

Wayback Burgers - Single burger, fries. - Burgers Near Me - Orange, Connecticut

Wayback Burger is a hybrid between an old-time drive-in and modern fast food. They specialize in burgers, but also have chicken sandwiches, hot dogs, and salads. If you're watching your calories, be aware pretty much every option is a double-burger or larger even if the menu doesn't say so. The food is reasonably tasty, but nothing to write home about. (Yes, I see the irony of that statement in a written review.) Prices are not cheap, but not bad. The staff is friendly and helpful, as well. read more

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Good service, good food... I get a bit of a giggle watching so many people behind the very small work station....:D BBQ chips are tasty, nachos are something nice to pick on... enjoy burgers with everything on 'em. and they have Sierra mist (yes, please!) :) read more

Ordered through Uber eats and waited an hour so I called the restaurant and they said they didn't get order and would check and call me back, waited for call which never happened so I called again and they said they just finished making order, when it arrived an hour and a half later I received a milk shake that tasted like milk only, no chocolate no malt which I ordered, the burger was so thin it was crumbling and don't blink you'll miss the onion and mushrooms I ordered, never again, since it was sold to new owners it has gone down hill read more

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Stopped in here to try this new place, Ordered a double jakes burger and fries. I ordered the burger plain, with just cheese. For me its a good way to see how it really tastes. Unfortunately this burger was very salty. My fries were soggy. It took 15mins to get my order. There was only 4 people sitting inside eating and like 6 people behind the counter. I know its cooked fresh but still how long does it take fry up a burger and toss some fires in the deep fryer. The best part was the fresh brewed ice tea. The prices are a little steep. Next time I will go to Five Guys right up the road I won't be back here again read more

So we decided to try something new today and say Wayback... we definitely should've kept driving because the food was mid at best. It's not even that the food was terrible it was just boring and you could find better burger places. TBH it was like burger king food with five guys prices. My stomach is definitely not happy right now. read more

This is a newly opened location in Orange. This fast food burger joint is fairly small, the ordering and serving process is quite chaotic and slow. I ordered the Jake's Cheeseburger, side caesar salad, fries and iced tea. Despite the fact that they ran the bun through a toaster, the bun was cold and had a big thumb imprint squished in the middle of it. The "caesar" salad was made with watery leaf lettuce (not romaine) and was quite small for the price. The burger itself, served with "everything" (lettuce, tomato, onion, pickle, ketchup and mustard) was fairly bland and unimpressive. The fries were your standard straight from the freezer variety, nothing special. As far as the iced tea, I will give them credit for offering both sweetened and unsweetened tea. I doubt I would ever return to Jake's, especially with a Five Guys just down the steet! read more

Love it! Looking for a 5 Guys alternative and we found it! Healthier food that seems fresher. Good options and a nice portion size. Shakes are great too... Staff is super friendly. We always choose Jake's as our "go to" place. read more

Now I have passed this restaurant many times and even walked in it but I never had the opportunity of really ordering something. The hamburger was very good it did remind me of a good old fashion cast iron skillet hamburger with real cheese not just one Patty but several patties. I am sure you would love an opportunity to come to the one in Orange, the service that you receive when you walk to the door is so genuine and magnetic it makes you want to do more. I highly recommend it. Try it and let me know if you like read more

Stopped by to try Jake's . Tried the new rodeo burger and a Chocolate Milkshake. Burger was fresh and the fries were ok. Milkshake was very good. Overall the service is friendly and as far as casual food goes this is a good alternative to the big fast food chains. Definitely will go back ! read more

Great burgers and fries. Good shakes too!!! Under 10 dollars, unless you get a shake. Then it's between 11 and 12 dollars each. read more

I was heading down the Post Rd and this new burger place caught my eye. Walking in the first thing I noticed was that it was very clean. Since they had 8 people on staff it was easy to see how. My son and I ordered the rodeo burger and a rootbeer shake. The burger was good but nothing to write home about. I was a little disappointed to see the burgers were frozen. The shake on the other hand was excellent. It was just thick enough to still drink and still had plenty of taste. Overall, I would probably not go back since 5Guys is just down the road. If this was in a different location I think it would do much better. read more

I don't know what they do to the hamburgers, but they are juicy and delicious. You definitely notice a difference between competitor burgers and Wayback burgers. Kudos to the franchise. read more

Wayback Burgers - Nice ambience - Burgers Near Me - Orange, Connecticut

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It's hard to write a review on a chain restaurant. Since you pretty much know what you are going to get out of it. And yes, there will be comparisons to 5 Guys, since they are so much alike. I will say that the burgers were very good. Not a fat burger, but a nice juicy flat style patty. Put what you want on it, so you get it how you want. Can't complain if you dont like whats on it then. The onion rings were quite good. I do like 5 Guys fries more since they are hand cut. Jake's are frozen ones. read more

Wow i think they're trying hard but i had a 2 day belly ache. Super greasy rubbery chicken not tenders at all...chicken cesar one small piece of rubber chicken and 28 croutons. I counted..the bread on steak sub i had to throw out and replace 34.00 rip off and i tipped sight unseen. Never again. I see why its empty . sorry truth hurts. Vegans cant serve Meat. Yeah rolling now is right. Dont push me..no joy in this read more

Great burgers accompanied by great service. Its a place I'm definitely not proud to eat if I didn't workout entensely in that same day but its so good and worth the extra grease. read more

Wayback Burgers - Burgers Near Me - Orange, Connecticut

Philly burger with housemaid chips are of my favorite. Great service with a good price, and tasty food. Loved it. read more

Wayback Burgers - Philly burger with housemade ships is my favorite. Great service with good price, and tasty food. Loved it. - Burgers Near Me - Orange, Connecticut

Very solid burger cooked nicely but nothing to go crazy about. The meet was tender and cooked well the bone was fresh as well as the condiments It met my expectations. I was not expecting to Prime 16 or Plan B burger but I really got what I was looking for and it was quick and easy read more

Way to expensive for what your getting. Better of going to 5 guys. I kinda wanted to walk out.

Just stopped in recently for a meal. As my friend wanted to try this place..And no Surprise they are still total morons here with all 20 of them cramped behind that little counter! I ordered my usual burger from who im guessing is the Manager and guess what... He screws my order up yet again! I swear this happens all the time..what a joke! Tired of lousy people giving lousy service and food! Do yourself a favor go anywhere but here! Five Guys you have my Business!! read more

I got the veggie burger and fries, hubby got 2 way back dogs and fries. Veggie burger was very good. Moist with a slight crunch to the outside as it was cooked perfectly. My hubby said the dogs were delicious. Took about 10 minutes to get our food which I hear is average for Jake's because they make everything to order. The fries were OK but nothing special. 5 guys has better fries. We will be back however. read more

Not a good experience. Restaurant had an awful odor, floor was filthy as were many of the tables. Burgers were so-so. There are two tables directly in front of the counter, and more to the side. Shift Manager sat at a table in front of the counter most of the time we were there, causing customers not to be able to utilize that table. He sat while the staff worked chatting with a friend who was there visiting him, and texting on his phone. Manager was overheard commenting to the staff that compared to how busy they were at lunch, they were lucky that there was almost nobody there that evening. A manager complaining and acting like too many customers was a bad thing? Why would a manager NOT want customers in his store? Needless to say, we won't be back! read more

Great food and great service. They actually care about the customer unlike five guys.

My family has been there a couple of times. My middle son hasn't been yet, but we'll getnhim there, eventually. The food is great, they have outdoor seating, and a TV to watch, with closed captioning on. I love Jake's Wayback Burgers! read more

I have to say, I'm a fan of Wayback... I sincerely believe they are better than Five Guys. Their burger creations are diverse and fun, their chicken sandwiches are amazing as well. Their fries are perfectly cooked and their milkshakes are a wonderful indulgence. As chain burger places go, this is one of the best on the East Coast, on par with Smashburger. They have a very friendly and polite staff as well, and a very clean restaurant. They are conveniently located with plenty of parking and an outside dining area for the warmer months. read more

Recently ordered a regular cheeseburger from here and thought it was out of this world. Considering switching from five guys!

Burger was good and not too messy, fries tasty as well. I prefer my onion rings a little more well-done but they were still good. Chili cheese dog wasn't special but was still tasty. read more

I've always had a good experience at Jake's Wayback in Orange. The food and service have been excellent, and even if an error was made in the order, they always rectify it and then some. Ignore the negative reviews. read more