Good place! Milkshakes are great & refreshing. The burgers are delicious! Other than that, the prices are a little high. $4-$6 for a kids meal, depending on the day. If you have a child, make sure to come Wednesday for dinner. Kids eat free! Overall, very clean, good food, but there are some high prices. Good for once-in-a-while dining. read more

I got the Classic Combo, which is about $16 All considered, the burger and the fries are pretty good. They aren't as good as Shake Shack, where the identical meal runs about $20. No question about it, if they were side-by-side, I would go to Shake Shack over Wayback read more

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Honestly depends on who is working! We had two different experiences that could be based on who was making our burgers that day. Young high school kids looked to be running the place as the boy flipping burgers on one hand was scrolling on his phone with the other. Not sure how that doesn't break any health violations. Pretty much everyone had an earbud in and really set the laid back tone of the restaurant. Our food came out a little longer than expected. I had the crispy chicken sandwich and wasn't too satisfied with it - will just stick to the burgers in the future if we decide to return. It's honestly not a terrible option for fast food burgers in the area, just test your luck with who is around when you visit! read more

Visiting from Texas and happened upon this place. Customer service was awesome and so helpful. The burger and fries were so good! I like that you can add anything to hamburger for 1 price. I will definitely come here again when visiting my daughter!! read more

Wayback Burgers - Double meat and fries - Burgers Near Me - Granby, Connecticut

From the moment you walk in you know its gonna be good........fast service, ordered the spicey burger that could have used more spice but was still delicious, and the fries were awesome......great job read more

Great juicy burgers! And amazing French fries that are actually crispy, not wilted like at that five person place. Plus tasty onion rings ... read more

Wayback Burgers - Burgers Near Me - Granby, Connecticut

Food is not bad for fast food. Burgers are done well and are tasty. Fries are good too. Service is good and fast. Shakes are delicious. Give it a try. Ambiance is fine for a fast food restaurant. Nice and bright. read more

Great customer service and fresh food . I ordered a burger not knowing it had mustard (which I hate) they made me one free of charge. Much appreciated! read more

Was excited to try this place. Haven't had a burger in a while. Ordered 3 burgers and one order of fries via Uber eats. Total came to over $55, and the quality was awful. That was way too expensive but luckily I had a coupon that reduced it some. They advertise that you're getting 4 slices of crispy bacon! Good luck finding them. Let me know if you see them in the pic. Easy to spot those large crispy slices in the MENU. 4 slices should be a ton of bacon. As far as my steak burger, it supposedly came with crispy onions on top. I thought they would be like "onion straws" you get on top of burgers at good places. This had a tiny circle of mushy onions and there was nothing crisp. Maybe the size of a quarter and just mush. I don't think I'll be rushing back. For $55 I'll get some good food. Even Red Robin is far superior. read more

Wayback Burgers - Notice those "4 slices of crispy bacon for mouth watering perfection"? Neither do I - Burgers Near Me - Granby, Connecticut

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The food is delicious and ready quickly. I love the craft Your own grilled chicken sandwich.

This review is for takeout. We went on a Friday afternoon and we were the only ones inside ordering. I was pleasantly surprised to see that they had a drive thru as well. The workers were very courteous in taking our order and the food was ready in around 10 minutes. The food tasted really great and the prices are definitely reasonable. The burger was nice and juicy. The chicken sandwich was good. The chili cheese fries were amazing and very filling. The house made potato chips with the bbq seasoning were really good as well. They have a great variety of items to choose from as well. Interior decor looked nice. read more

Jake's Wayback is convenient and fast. The food is mediocre and overpriced. Burgers are overcooked, fries soggy, fish sandwich good but lacking flavor, and the chicken is frequently dry and seems like it's been sitting around for awhile. The nacho fries - whatever they are called - are not worth it. Taco Bell does a better job! The shakes are very good but pricey. I'd rather head to Grassroots and pick up a small ice cream instead. The best deal is to order a kid's meal, order single burgers, and my kids and I drink water and share the soda and fries from the kid's meal. I wish that Granby had not lost its McDonald's. Jake's is on par with McD's but slower and inconsistent. The place is very clean, however. read more

Would like to say first that the staff here was really good. Friendly, helpful young people. So good service. I also got some onion rings and they were also good. The burgers were just ok. I would maybe return due to the good service but they were not my favorite burger. Just kind of thin, slightly dry and not seasoned too great. read more

This place Gave me food poisoning not once but twice . I suggest never to eat from here... very disappointing.

Very friendly staff. Good fast food at a reasonable price. Shakes are excellent!! My favorites are the steak and cheese and rodeo burger. Love the seasonal shakes and burgers too. read more

Food was great, customer service was very pleasant, and was a good place to stop and have a meal at!

I really like this place! There hot dogs and hamburgers are good, french fries and onion rings are spot on and you couldn't ask for a better milkshake! My reasoning for the left out star is because I couldn't get sauerkraut on my hot dog and there milkshakes don't come in a bigger size . Other than that, I'd recommend! read more

The staff was clueless regarding our order. The bun was awful too bready and compared to other fast-food places sub par. Only the milkshake was good, the rest of the food was sub par. I won't be going back to any of their so-called restaurants. read more

Food wasn't bad. I had the buffalo chicken sandwich, which was good, but was not like the picture on the menu. Had little to no sauce. Tasted more like a Tyson buffalo chicken strip than anything else. The mac & cheese bites were very good and would order them again. My wife said good things about the onion rings and turkey burger too. My biggest complaint was the service. I ordered online and when I went to pick up the food I told them my name and that I was there for pick up. the girl working got a brown paper bag and a shake from the freezer, sat it on the counter in front of me and walked away. No "here you go", no "can you sign this receipt", no word at all. I stood there for a few seconds I guess waiting for a "you're all set", but I checked the bag, everything was there so I left. I'd still go back. The food is much more reasonably priced than I expected. read more

I've eaten here a few times and have always found the staff to be friendly and courteous.The store is clean and the burgers are as good as Five Guys and BurgerFi! read more

Wayback Burgers - Burgers Near Me - Granby, Connecticut

Stop #2 on my chicken wing tour de New England. I ordered the boneless buffalo and ooooo baby did they hit the spot. Cooked to a nice chewy crisp and sizable. My sole critique is the lack of sauce: they were spicy flavored but not glazed in buffalo as I had hoped. read more

Just got home from ordering take out there. Keep in mind I was the only person waiting for food. I ordered a single with bacon, lettuce, ketchup, mayo. Got said burger with no bacon and the receipt found below. The owner/manager walked in mid order with a pizza from competition in the plaza. If the manager doesn't have pride in eating the food. Why would the staff?? And then why would they care to make it right?? I'm sure there are better, cheaper burgers around. Makes the trip to Five Guys worth it. I won't be back for a while. read more

Wayback Burgers - This was their version of a receipt. - Burgers Near Me - Granby, Connecticut

Terrific Quality Burgers! We live closeby, and even though there are several places in Granby and Simsbury to get a really great burger, we still order Jake's to go once in a while. We would be more regular if it they had a delivery service. Burgers are of high quality, extra items are always fresh. They have wonderful fries and onion rings. The homemade potato chips are usually outstanding!! Once (only once) they were overcooked - so from now i'll check before driving away. So good! read more

Great burgers, chicken sandwiches, and fries. I appreciate the rapid service, fresh food, and wonderful staff. A great place to enjoy a burger! read more

If you are going to eat fast food, choose Jake's. Excellent burgers, fish sandwiches, fresh french fries cooked to order and served with as many toppings as you choose! Friendly quick service in a very nice clean atmosphere. They have tables & chairs outside so i can eat there with my dog. read more

Called a few evenings ago to place a pick up order 20mins prior to closing time and the staff that answered advised me I wouldn't be able to order because they had already turned off the grill for the night. Even after I stated the obvious he reiterated that the grill was already turned off. Horrible customer service. read more

Great burger joint. We love to split the fries and onion rings. They also have good dipping sauces. Burgers cooked to order.

We love this burger! Anytime my kids want to do something special, this is where they choose. They loooove the milkshakes. The burgers are delicious and they have lots of options. The staff is always friendly and so sweet. We love this place. read more

My 1st and last visit. Food is good I won't knock the food who don't love a burger and some fry's or O-rings and we I had a shake. All good. But this is a burger joint, dress it up put some bells and whistles and yup still a burger joint, WAY OVERPRICED. I mean get off the high horse and come down to a more reasonable price range and I bet you would see a rise in business. But and I know im just a little fish and who cares but soo many other choices I will spend my HARD EARNED money on with a much more fair price. Silly burger joint. read more

Great service, friendly and good quick burgers. A bit greasy but it comes with the territory. Similar to five guys but with milkshakes. Not as good as burgerfi or plan b or Max burger. We are always served quickly and the order has always been correct. read more

Not terrible, but some strange behavior. I was ordering for my family (me, wife and two kids) and halfway through my order, the girl at the register answers a phone and takes an order over the phone, right in front of me. Not the end of the world, but unprofessional. Anyway, she finishes taking the other order then acknowledges me again, so I finish mine. Went to a table and waited for our food. Food eventually comes, and my wife takes a bite of her hotdog and it's cold. Kind of gross. The guy behind the counter brings us a milkshake and I mention to him that the hot dog is cold. He doesn't look all that interested and returned to the counter. Never replaced the cold dog with a HOTdog. There are plenty of other options when it comes to burgers and shakes, I'm going to exercise those in the future. read more

Stopped here on the way home from a hockey game. Good food, good prices, nice employees. Perfect for a quick eat.

Solid burger joint. We went in about 15 minutes before closing. The staff never batted an eyelash and got out food ready in 10 minutes. The burgers are delicious along with the fries. Not the best burger you'll ever have but pretty damn good. read more