Big box stores... I'm not going to name names, but you know the ones. They come in orange, blue,…read moreand, as I've discovered after moving to the Midwest, even green. The slogans and jingles are memorable, and all is good and fine until you need to visit one. Let me guess, it goes something like this: You walk in looking for an item and an associate who can help you. You see someone in paint, but know they can't leave their post, so you continue looking. Aha! A person! Oh wait, that's a cardboard cutout. (This actually happened to me recently at a big box.) Finally, you find someone, and they tell you where to find the item in question. Only, the entire endeavor took way too long, meanwhile, the house is a mess while you're gallivanting the aisles. Enter Clark Devon Hardware. As soon as you walk in, you are greeted and offered assistance. Even if you are just browsing, others will ask you along the way. If you do ask for help, you will either be taken to the item or shown to a person who can help (as in, 'ask this person right over here,' who sees and waves). The team at Clark Devon is knowledgeable, kind, and no nonsense. They know you have things to do and places to be. They will be happy to help you and send you on your merry way. Clark Devon may not be the prettiest hardware store, and perhaps the big boxes may even have slightly cheaper prices (this is unconfirmed). However, it is my go-to for all hardware and home improvement needs, not only out of a desire to support a locally owned business, but because customer service counts for something too. If I am to offer one smidgen of feedback, it's that I wish they were open until later in the evening. For sometimes you come back from work and discover the closet rod has snapped in two, and you need parts to replace and fix.

Clark Devon Hardware is a great local store for your hardware needs. The store can be a little…read moreoverwhelming because it's massive and they have so many section within the store. Anytime I've visited Clark Devon Hardware they've always had what I needed. I normally only visit Clark Devon Hardware when I need a niche item that my closer hardware store doesn't sell or have in stock. I was recently on the market for a new screen sliding door and Clark Devon Hardware came highly recommended. They have a special section in the back of the store for custom orders. I prior to placing the custom order I was told the specific measurements that I needed to capture for my screen door. The process to submit an order went very smoothly. I was able to pick out the color of the metal for the door frame and the screen color. But that was the only positive from that experience. I was quoted roughly 4 weeks to receive my door. I ordered the screen door sometime in the early to middle of September so I was expecting the door to be completed by early to mid October. I was told the material is coming from the East Coast and they had to assemble it in store so thats why they quotes a few weeks. I was fine with the original estimated time. The screen door was a little over $300, it wasn't cheap so I expected them to be a little more organized. The four weeks went by without a word from the store so I waited a little longer before calling them up. I would expect an update from them to let me know other would be delayed. After waiting a little while it was nearing Halloween so I called them up to ask about the door. I gave them all of the information from the order and had to speak to several people to track down my door. The first person I spoke to tried to locate my door and told me it would be ready in a week. But after probing the person for more details they described the door that they were working on and it was a completely different door. It was going to be a white metal framed screen door when I asked for a darker grey door. I had to go through another person before they finally connected me with the supervisor. Since I called towards the end of the day the supervisor told me he would call back the next day, I will give him props because he did call back the next day. Apparently the door was delayed on the East Coast and they weren't aware. I was quoted a new date of mid to late November. I was extremely annoyed but accepted the date. The pick up process for the door was smooth. The door didn't fit properly in my frame but it worked good enough so I chopped this up as a loss. I don't think I'll submit another custom order from Clark Devon Hardware because custom home items are too expensive to trust their disorganization. On the bright-side, they have still have a nice selection of improvement items and the staff was friendly.

William was amazing and did his best to make the delivery happen. My flight was delayed and I was…read morelate. He came back. Then did our best but the ceilings were just too low to fit. An adve ture that they handled beautifully

William and Nathan were aces. Super nice guys, very professional. They both willingly went above…read moreand beyond and helped me move some furniture out of the way so that the rental tables could be set up where they were going to be used! Fantastic job! Their service exceeded our expectations!

Great company! Mark has top notch customer service, great pricing, and great equipment. I use them…read morefor all of my rental needs.

Kelly and their team were perfect! Friendly, knowledgeable about the equipment they rent out and…read moredelivery on time. For sure recommend. Thank you for saving me time/money and getting my job done eaiser.

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

Had a good experience renting equipment. Spoke to owner and he was very prompt and efficient…read more Fairly priced. Definitely will work with them again.

I use him every project I do , hes always on time keeps my…read morestress away from another thing on my project I have to stress about ABSOLUTELY THE BEST WORDS CANT EXPLAIN IT

I needed to rent a stump grinder for a day. Home Depot was my first thought, but their reservation…read moresystem was confusing (I was told that a reservation didn't guarantee the availability of a machine?). Searched for some other options and found this place. There was a grinder available, the machine was in good working order, and the guy at the counter (Kyle) was very helpful. Good price for a one day rental, too.

I have been renting from Rent Rite for more than 20 years. They have well maintained equipment,…read morevery competitive pricing and great customer service. When we are doing work outside of our normal scope, they have advice on the best tool for the job. You can't do better than Rent Rite.

So happy to have made a trip out to the Tool Library. The entrance was a little tricky- in the…read morealley but there are signs leading the way. Once inside I took a quick look at all the tools available for rent (lawn mowers, sanders, paint supplies, even a kitchen aid mixer) and I quickly made a trek to the back of the library to the seed collection. The tool library is providing free seeds for gardening and the selection is enormous. I grabbed several tomato varieties, peppers, herbs, and a handful of wildflowers. Everything is free but there is a suggested limit of 10 packets per person. I'm excited to start gardening and very grateful for this program!

This is hands down one of the coolest places in Chicago! It's a bit of a hike to get all the way…read moreout to Humboldt Park, but CTL has everything from wood planers to tents, and since it operates just like any other library, that means it's also free. I just happened to be there as the owner was subbing for a cashier, and as we were talking, it was so apparent that they love what they do - their energy and enthusiasm for serving Chicago exuded from them and made me excited to be there too. Since most people don't have the space or money to afford their own tools and equipment everytime they need something done, this is an essential resource in any city, and one that I frequent. You can go in person to pick out what you want, but I would suggest going online first the reserve what you need. Once all your items are available, you get an email notification, and you can just go out and pick your items up. You also get a week to return everything, but if you have circumstances that would prevent this, you can let them know and they are more than happy to accommodate an extension. Definitely check this place out next time you have a project you need equipment for!

Old junky equipment! Seen better stuff at the junk yard! I wouldn't use it, I would probably get…read moreinjured.

We've used them many times and have always had an easy experience. They even help hook up the…read moretrailer and show you the equipment since sometimes there is a small digger em e between them (like bobcats).

I can't say enough great things about Wirtz Rentals in Summit! The entire team was professional,…read morefriendly, and incredibly helpful. They made the whole process smooth and stress-free, answered all my questions, and truly went above and beyond to make sure everything was taken care of. Their customer service is top-notch, and you can tell they genuinely care about their customers. I would absolutely recommend Wirtz Rentals to anyone looking for reliable, trustworthy service. I would absolutely rent from them again!!

Wirtz Rentals has been absolutely amazing to work with. I have been using them for years. Their…read morestaff is incredibly knowledgeable, professional, and always willing to go the extra mile to help. From start to finish, the entire experience has always been seamless and stress-free. You can truly tell they care about their customers and take pride in what they do. I wouldn't go anywhere else. If you're looking for dependable service and a team that knows their stuff, I highly recommend Work Rentals. They are simply the best!