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    Way, Jameson, MD

    5.0 (1 review)
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    4 years ago

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    Wellspring Pain Solutions

    Wellspring Pain Solutions

    1.8
    (6 reviews)
    2.1 mi

    When you call you can barely understand the woman on the phone. The dr. Has a terrible bedside…read moremanner and is quite rude. Doesn't want to hear a patient out. I have had a previous spinal fusion and apparently it has failed and I have nerves that are being compressed. Laying sitting and standing is horrible now. They are quick at getting you in. Not sure why he did not listen about how far down my spine the pain is! They had me on 46 medications when I filled out the form and I'm on 10 now.

    This will be a long post because there's a good deal of context, but I have to put this out there…read morewhere other prospective patients can see. If you want the short version, it's this: do not go to Dr. Von Fange for your pain. My mother had back surgery three months ago, and she's had continual pain in her lower legs as a result. Medication hasn't helped, and while physical therapy has helped somewhat, the pain is still severe enough that going back to work has been difficult. Recently, my mom accompanied someone to an appointment at a wound clinic and ended up chatting with one of the medical personnel about her surgery. When my mom mentioned pain, the person asked if she had tried a pain clinic. Excited about having a new possibility to get help, my mom got a referral to Wellspring. She completed her paperwork in advance online, but there was apparently a glitch, so they asked her to come in early to fill it all out again, which she did. That was a little frustrating, but she believed it would be worth it. She had a new spark of hope after months of misery. I accompanied her to her appointment at Wellspring this afternoon. She saw Dr. Von Fange, who started the appointment by asking how she got referred to Wellspring. When she explained, he launched into a lecture about how the person at the wound clinic should have "stayed in their lane" (he used this phrase repeatedly). My mom felt as though she needed to defend herself - and I didn't blame her because it really did feel like a lecture, like she had done something wrong. She said she doesn't have a medical background and didn't know that this process was unusual. Once Dr. Von Fange was finished lecturing, he finally asked my mom about her pain. She explained that she has pain in her calf and feet and showed him where the pain was. He corrected her that the calf is the fleshy part on the back of the leg, so her pain is actually in the whole lower leg, not the calf - and he concluded, aloud, that she really doesn't know anything medical. Thanks so much for clearing that up, doc. Once he knew more about her pain, Dr. Von Fange informed her that there was nothing he could do because 1) her pain isn't localized to a particular nerve, 2) she should've gone to her neurosurgeon about this issue, not him, and 3) she's still technically in the first three months post-op (the three-month mark is tomorrow), and many patients turn a corner at three months anyway. Considering the information my mom provided when making the appointment, it would've been great if they had reached out to her and told her this, rather than taking her money in advance just for the opportunity to tell her in person that her referral wasn't the proper protocol. Talk about a meeting that should've been an email. He also slipped in a comment about how some patients expect to come in and get on pain medication, and that isn't how it works. My mom hadn't said anything about medication up to that point, but because he brought it up, she said she actively didn't want medication. She wanted someone who could offer alternative solutions. Frankly, I'd forgive all this if Dr. Von Fange had shown any semblance of kindness, compassion, or empathy, but he didn't. His demeanor and tone were lecturing, blaming, and condescending. I couldn't believe how little he seemed to care about my mom's suffering. A simple "I'm sorry you're going through this" or "I wish I could do more for you" would've gone a long way. As soon as he left the room, she turned to me and said, "Let's go quickly. I need to cry, and I don't want to cry here." All the hope had crashed and burned, leaving her feeling belittled, demoralized, and to add insult to injury, $160 poorer. As upset as I am, I sincerely hope Dr. Von Fange never has to experience the kind of callous treatment my mother received should he feel extreme pain in the future. I also hope none of you readers ever has to watch someone you love sob because they left a medical provider feeling worse than they did when they arrived. This was heartbreaking and unacceptable.

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    Wellspring Pain Solutions
    Wellspring Pain Solutions
    Wellspring Pain Solutions

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    IU Health Bloomington Hospital

    IU Health Bloomington Hospital

    1.9
    (102 reviews)
    0.9 mi

    I was a patient at IU Health Bloomington Hospital from June 13 through June 20, spending a full…read moreweek there. When I arrived, I was extremely sick with pancreatitis and absolutely miserable. I spent my first 30 hours in the emergency department waiting for a room to become available upstairs. Over the past 12 years, I've been in and out of IU hospitals more times than I can count, including Methodist, Fishers, North, and West. I've always received good care, but my experience at IU Health Bloomington was, without question, the best hospital experience I've ever had. I wasn't just dealing with the physical pain of pancreatitis. My father had passed away only a week earlier, so I was struggling emotionally as well. Every member of the staff, including the doctors, nurses, patient care technicians, therapists, kitchen staff, and housekeeping, treated me with genuine kindness and compassion. Whenever they had a few extra minutes, they would stop and talk with me, letting me vent and helping me through a very difficult time. Because I was an hour and a half from home, it wasn't practical for my wife to visit, especially with today's gas prices. The hospital staff became my visitors. Not once did anyone make me feel like I was taking up too much of their time. Several staff members even walked the halls with me so I could get out of my room. One person took me to the gift shop so I could buy some sugar-free hard candy. I also needed a phone charger, and I was pleasantly surprised to learn the gift shop provides patients with a free charging cable and charging block if they need one. As someone who has been hospitalized more times than I'd like to admit, I can't tell you how many times I've forgotten a charger. At one point, I mentioned that I was constantly hot and asked if they happened to have a fan I could borrow. They brought me a nice battery-operated fan. I was told they can't sanitize and reuse them, so patients get to take them home after discharge. It may seem like a small thing, but little acts of kindness like that made a huge difference. One thing I also have to mention is the food. Let's be honest, hospital food doesn't usually have the best reputation. Somehow, IU Health Bloomington missed that memo. The meals were exceptionally good. There were plenty of choices, everything I received was fresh and well prepared, and the kitchen staff were just as friendly and accommodating as everyone else I encountered. The chicken parmigiana was almost as good as Olive Garden--I know because I had dined there a week prior. I was certainly happy to get home, but my stay was about as pleasant as a week in the hospital with pancreatitis could possibly be. I only wish IU Health Bloomington were closer to where I live. I had written down the names of many staff members I wanted to recognize personally, but unfortunately I've misplaced that notebook. I hope someone at IU Health Bloomington sees this review and lets the staff know how much I appreciated everything they did. During one of the hardest weeks of my life, they treated me with compassion, dignity, and humanity. I'll never forget it.

    A week long stay, following an emergency dept visit, plus surgery. The upper level staff, I found,…read morewere pretty good. The nursing staff, admissions, and others, were very good to mediocre, and even dangerous. They are maxed. Full hospital and ER when I arrived. Fifteen hours from ER to get to a bed. They ignore alarms, call buttons, and are really harrowed as a nursing staff. They're poor communicators. They are rushed. Yes, there are excellent nursing staff (RN/LPN) and a few that don't have time, are not situationally aware, and at worst, deliver dangerous care. It's my guess that certain administrators and MBAs need to be sacked, and the quality of care revisited, as it is not endemic, it is not a goal, and it is not woven into what they do-- the professional staff excepted. If you can avoid going here for ER/ED treatment, go somewhere else. This place is screaming over-capacity, and terrible interdepartmental communications; this was my anecdotal experience. YMMV.

    Photos
    Taking good care of my momma
    Taking good care of my momma
    Receptionist desk for cardiology and vascular care
    Receptionist desk for cardiology and vascular care
    Did even give her the remote to push a button for help if she needed it ...

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    Did even give her the remote to push a button for help if she needed it ...

    Way, Jameson, MD - neurologist - Updated July 2026

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