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    Way, Jameson, MD

    5.0 (1 review)
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    4 years ago

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    Wellspring Pain Solutions

    Wellspring Pain Solutions

    1.8(5 reviews)
    2.1 mi

    This will be a long post because there's a good deal of context, but I have to put this out there…read morewhere other prospective patients can see. If you want the short version, it's this: do not go to Dr. Von Fange for your pain. My mother had back surgery three months ago, and she's had continual pain in her lower legs as a result. Medication hasn't helped, and while physical therapy has helped somewhat, the pain is still severe enough that going back to work has been difficult. Recently, my mom accompanied someone to an appointment at a wound clinic and ended up chatting with one of the medical personnel about her surgery. When my mom mentioned pain, the person asked if she had tried a pain clinic. Excited about having a new possibility to get help, my mom got a referral to Wellspring. She completed her paperwork in advance online, but there was apparently a glitch, so they asked her to come in early to fill it all out again, which she did. That was a little frustrating, but she believed it would be worth it. She had a new spark of hope after months of misery. I accompanied her to her appointment at Wellspring this afternoon. She saw Dr. Von Fange, who started the appointment by asking how she got referred to Wellspring. When she explained, he launched into a lecture about how the person at the wound clinic should have "stayed in their lane" (he used this phrase repeatedly). My mom felt as though she needed to defend herself - and I didn't blame her because it really did feel like a lecture, like she had done something wrong. She said she doesn't have a medical background and didn't know that this process was unusual. Once Dr. Von Fange was finished lecturing, he finally asked my mom about her pain. She explained that she has pain in her calf and feet and showed him where the pain was. He corrected her that the calf is the fleshy part on the back of the leg, so her pain is actually in the whole lower leg, not the calf - and he concluded, aloud, that she really doesn't know anything medical. Thanks so much for clearing that up, doc. Once he knew more about her pain, Dr. Von Fange informed her that there was nothing he could do because 1) her pain isn't localized to a particular nerve, 2) she should've gone to her neurosurgeon about this issue, not him, and 3) she's still technically in the first three months post-op (the three-month mark is tomorrow), and many patients turn a corner at three months anyway. Considering the information my mom provided when making the appointment, it would've been great if they had reached out to her and told her this, rather than taking her money in advance just for the opportunity to tell her in person that her referral wasn't the proper protocol. Talk about a meeting that should've been an email. He also slipped in a comment about how some patients expect to come in and get on pain medication, and that isn't how it works. My mom hadn't said anything about medication up to that point, but because he brought it up, she said she actively didn't want medication. She wanted someone who could offer alternative solutions. Frankly, I'd forgive all this if Dr. Von Fange had shown any semblance of kindness, compassion, or empathy, but he didn't. His demeanor and tone were lecturing, blaming, and condescending. I couldn't believe how little he seemed to care about my mom's suffering. A simple "I'm sorry you're going through this" or "I wish I could do more for you" would've gone a long way. As soon as he left the room, she turned to me and said, "Let's go quickly. I need to cry, and I don't want to cry here." All the hope had crashed and burned, leaving her feeling belittled, demoralized, and to add insult to injury, $160 poorer. As upset as I am, I sincerely hope Dr. Von Fange never has to experience the kind of callous treatment my mother received should he feel extreme pain in the future. I also hope none of you readers ever has to watch someone you love sob because they left a medical provider feeling worse than they did when they arrived. This was heartbreaking and unacceptable.

    The PA was better at diagnosis than the doctors. But the worst part is they make you pay up front…read moreeven though you have Medicare advantage. Then, you have to fight with them AND the facillity separately to get your overpayment back after you get your Explanation of Benefits that shows you are overcharged. What a freekin hassle! I've spent hours on the phone trying to get my overpayment back and I haven't even started with the facillity charges yet.

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    Wellspring Pain Solutions
    Wellspring Pain Solutions
    Wellspring Pain Solutions

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    IU Health Bloomington Hospital - entrance area

    IU Health Bloomington Hospital

    1.9(101 reviews)
    0.9 mi

    A week long stay, following an emergency dept visit, plus surgery. The upper level staff, I found,…read morewere pretty good. The nursing staff, admissions, and others, were very good to mediocre, and even dangerous. They are maxed. Full hospital and ER when I arrived. Fifteen hours from ER to get to a bed. They ignore alarms, call buttons, and are really harrowed as a nursing staff. They're poor communicators. They are rushed. Yes, there are excellent nursing staff (RN/LPN) and a few that don't have time, are not situationally aware, and at worst, deliver dangerous care. It's my guess that certain administrators and MBAs need to be sacked, and the quality of care revisited, as it is not endemic, it is not a goal, and it is not woven into what they do-- the professional staff excepted. If you can avoid going here for ER/ED treatment, go somewhere else. This place is screaming over-capacity, and terrible interdepartmental communications; this was my anecdotal experience. YMMV.

    My handicaped son was there for 19 days they never once got him up to walk would sometimes get him…read morein chair. Once while I was there he rang for nurse to use bathroom nurse never showed he finally had to go in bed. I caught one of the nursing students told her she went got two more students they striped his bed gave him a bath and got clean cloths. They were great The nurse never came! The hospital might be new but it is not good. Gave instructions for him to never go there again. To go to the Bedford IU hospital it maybe smaller and older but he got great care there.

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    IU Health Bloomington Hospital - Taking good care of my momma

    Taking good care of my momma

    IU Health Bloomington Hospital - Receptionist desk for cardiology and vascular care

    Receptionist desk for cardiology and vascular care

    IU Health Bloomington Hospital - This was so pretty in person!

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    This was so pretty in person!

    Way, Jameson, MD - neurologist - Updated May 2026

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