If you are going to judge this place on their ratings, take a good close look. Most of them are about the answering service they use, which is really not great. I'm not sure if they have updated it. If you are OK with that, then you can step up for some first rate care. I have been seeing Dr. Beck for many years now. I have a spinal implant to help with pain, and he has done several injections. He made the same comment to me during a shot that he made to someone else. When I commented on how much it hurt, he said he got the right spot. I felt the pain in my leg almost completely vanish while he was doing the second shot. Did it hurt? Yes. Am I a little sore after? Yes. Was it the right shot? YES! I miss the face time I used to get, but Dr Beck is trustworthy and skilled. You may not see a lot of him as there are now other folks who will handle some of the up front diagnoses and let you know what your options are. I know at least one other person who has gone here and was very happy. This is easily 5 star care. read more

When you call you can barely understand the woman on the phone. The dr. Has a terrible bedside manner and is quite rude. Doesn't want to hear a patient out. I have had a previous spinal fusion and apparently it has failed and I have nerves that are being compressed. Laying sitting and standing is horrible now. They are quick at getting you in. Not sure why he did not listen about how far down my spine the pain is! They had me on 46 medications when I filled out the form and I'm on 10 now. read more

This place is a joke from nurse's and Dr. I can look out my office window and see their office. Call and try to talk to someone about issues. Someone one other side of world picks up the phone. Want a call better have at least a week to wait. Go to office doors locked nothing door me and few others there with no info. Did go to Columbus office first great service and people. Then for next inj stayed close went to Bloomington. Butcher Beck did something brought me off the table That mean we got right spot. Been in more pain ever since. Place is a joke. No care what so ever find others you wont be happy with this place read more

If I could give zero stars or below zero, I would. This clinic is a joke and so unbelievably unprofessional that it boggles the mind. We had a procedure scheduled and the DAY of the procedure, 3 hours before, we receive a voicemail that it is canceled because they were unable to contact our insurance company. Mind you, this is AFTER they have collected their portion of the money for the procedure. Returning the call? No one answers and no one calls back, ever! A visit to the office? No one knows anything. We call our insurance company and indeed, they had called Wellspring two weeks prior to the procedure to notify of declination because of a necessary test. Hmmm...unable to contact our insurance company? Another phone call to the office. This time to obtain a refund for the charge for the canceled procedure. "We can't do that here." Provided with two phone numbers to "try" and get a refund. "Try?" So this is the current status folks, still "trying" to obtain the refund. Looking for a solution for back issues? Pain control? Look ANYWHERE but here! In fact, consider going to your vet, I guarantee they will see you quickly and treat you way better. read more

This will be a long post because there's a good deal of context, but I have to put this out there where other prospective patients can see. If you want the short version, it's this: do not go to Dr. Von Fange for your pain. My mother had back surgery three months ago, and she's had continual pain in her lower legs as a result. Medication hasn't helped, and while physical therapy has helped somewhat, the pain is still severe enough that going back to work has been difficult. Recently, my mom accompanied someone to an appointment at a wound clinic and ended up chatting with one of the medical personnel about her surgery. When my mom mentioned pain, the person asked if she had tried a pain clinic. Excited about having a new possibility to get help, my mom got a referral to Wellspring. She completed her paperwork in advance online, but there was apparently a glitch, so they asked her to come in early to fill it all out again, which she did. That was a little frustrating, but she believed it would be worth it. She had a new spark of hope after months of misery. I accompanied her to her appointment at Wellspring this afternoon. She saw Dr. Von Fange, who started the appointment by asking how she got referred to Wellspring. When she explained, he launched into a lecture about how the person at the wound clinic should have "stayed in their lane" (he used this phrase repeatedly). My mom felt as though she needed to defend herself - and I didn't blame her because it really did feel like a lecture, like she had done something wrong. She said she doesn't have a medical background and didn't know that this process was unusual. Once Dr. Von Fange was finished lecturing, he finally asked my mom about her pain. She explained that she has pain in her calf and feet and showed him where the pain was. He corrected her that the calf is the fleshy part on the back of the leg, so her pain is actually in the whole lower leg, not the calf - and he concluded, aloud, that she really doesn't know anything medical. Thanks so much for clearing that up, doc. Once he knew more about her pain, Dr. Von Fange informed her that there was nothing he could do because 1) her pain isn't localized to a particular nerve, 2) she should've gone to her neurosurgeon about this issue, not him, and 3) she's still technically in the first three months post-op (the three-month mark is tomorrow), and many patients turn a corner at three months anyway. Considering the information my mom provided when making the appointment, it would've been great if they had reached out to her and told her this, rather than taking her money in advance just for the opportunity to tell her in person that her referral wasn't the proper protocol. Talk about a meeting that should've been an email. He also slipped in a comment about how some patients expect to come in and get on pain medication, and that isn't how it works. My mom hadn't said anything about medication up to that point, but because he brought it up, she said she actively didn't want medication. She wanted someone who could offer alternative solutions. Frankly, I'd forgive all this if Dr. Von Fange had shown any semblance of kindness, compassion, or empathy, but he didn't. His demeanor and tone were lecturing, blaming, and condescending. I couldn't believe how little he seemed to care about my mom's suffering. A simple "I'm sorry you're going through this" or "I wish I could do more for you" would've gone a long way. As soon as he left the room, she turned to me and said, "Let's go quickly. I need to cry, and I don't want to cry here." All the hope had crashed and burned, leaving her feeling belittled, demoralized, and to add insult to injury, $160 poorer. As upset as I am, I sincerely hope Dr. Von Fange never has to experience the kind of callous treatment my mother received should he feel extreme pain in the future. I also hope none of you readers ever has to watch someone you love sob because they left a medical provider feeling worse than they did when they arrived. This was heartbreaking and unacceptable. read more

I would give 0 if possible. This office doesn't care about the patient or their pain, they only care about money. They had 2 weeks to get authorization for my procedure that was to be done today, they called for authorization 3 days prior, did not give the insurance company a date of service or ask them to rush through authorization, which takes a standard 15 days to get. I took a day off work, drove 1-1/2 hours to the surgery site to find out that they canceled my appointment because they didn't get things preauthorized. I had the ability to pay the cash price and then file a claim with the insurance, but Dr Beck didn't want to do that for fear the insurance company would deny future claims if I sold paid today. They have no interest in actually helping you, they just want that insurance payment. read more

The PA was better at diagnosis than the doctors. But the worst part is they make you pay up front even though you have Medicare advantage. Then, you have to fight with them AND the facillity separately to get your overpayment back after you get your Explanation of Benefits that shows you are overcharged. What a freekin hassle! I've spent hours on the phone trying to get my overpayment back and I haven't even started with the facillity charges yet. read more

I went to see Dr. Beck & I haven't gotten ANY help with my pain what so ever! He prescribed me a medication my insurance won't cover & he refuses to try any other kind of medication! I have neuropathy & can barely walk from the pain & still no help! His off doesn't return calls either! read more

Dr beck and staff are the best he put a stimulator in my back and from the first week i havent had any pain i would recommend him and his staff to anyone who has back issues and have tried everything else i no longer need pain meds thank you for making me feel better read more

The ONLY specialist who has been able to help me and my pain without narcotics after 15 years of suffering. I see a lot of bad reviews on doctor Beck and I'm simply baffled. The only thing I can think of is that addicts go to him in hopes of their needed fix and it is quickly recognized by Dr. Beck. So they call him arrogant etc. etc. I'm TRULY thankful for Dr. Beck and his staff and take my word, he is not arrogant or narcissistic. If you really need help you will find he will be there for you. read more