This will be a long post because there's a good deal of context, but I have to put this out there where other prospective patients can see. If you want the short version, it's this: do not go to Dr. Von Fange for your pain. My mother had back surgery three months ago, and she's had continual pain in her lower legs as a result. Medication hasn't helped, and while physical therapy has helped somewhat, the pain is still severe enough that going back to work has been difficult. Recently, my mom accompanied someone to an appointment at a wound clinic and ended up chatting with one of the medical personnel about her surgery. When my mom mentioned pain, the person asked if she had tried a pain clinic. Excited about having a new possibility to get help, my mom got a referral to Wellspring. She completed her paperwork in advance online, but there was apparently a glitch, so they asked her to come in early to fill it all out again, which she did. That was a little frustrating, but she believed it would be worth it. She had a new spark of hope after months of misery. I accompanied her to her appointment at Wellspring this afternoon. She saw Dr. Von Fange, who started the appointment by asking how she got referred to Wellspring. When she explained, he launched into a lecture about how the person at the wound clinic should have "stayed in their lane" (he used this phrase repeatedly). My mom felt as though she needed to defend herself - and I didn't blame her because it really did feel like a lecture, like she had done something wrong. She said she doesn't have a medical background and didn't know that this process was unusual. Once Dr. Von Fange was finished lecturing, he finally asked my mom about her pain. She explained that she has pain in her calf and feet and showed him where the pain was. He corrected her that the calf is the fleshy part on the back of the leg, so her pain is actually in the whole lower leg, not the calf - and he concluded, aloud, that she really doesn't know anything medical. Thanks so much for clearing that up, doc. Once he knew more about her pain, Dr. Von Fange informed her that there was nothing he could do because 1) her pain isn't localized to a particular nerve, 2) she should've gone to her neurosurgeon about this issue, not him, and 3) she's still technically in the first three months post-op (the three-month mark is tomorrow), and many patients turn a corner at three months anyway. Considering the information my mom provided when making the appointment, it would've been great if they had reached out to her and told her this, rather than taking her money in advance just for the opportunity to tell her in person that her referral wasn't the proper protocol. Talk about a meeting that should've been an email. He also slipped in a comment about how some patients expect to come in and get on pain medication, and that isn't how it works. My mom hadn't said anything about medication up to that point, but because he brought it up, she said she actively didn't want medication. She wanted someone who could offer alternative solutions. Frankly, I'd forgive all this if Dr. Von Fange had shown any semblance of kindness, compassion, or empathy, but he didn't. His demeanor and tone were lecturing, blaming, and condescending. I couldn't believe how little he seemed to care about my mom's suffering. A simple "I'm sorry you're going through this" or "I wish I could do more for you" would've gone a long way. As soon as he left the room, she turned to me and said, "Let's go quickly. I need to cry, and I don't want to cry here." All the hope had crashed and burned, leaving her feeling belittled, demoralized, and to add insult to injury, $160 poorer. As upset as I am, I sincerely hope Dr. Von Fange never has to experience the kind of callous treatment my mother received should he feel extreme pain in the future. I also hope none of you readers ever has to watch someone you love sob because they left a medical provider feeling worse than they did when they arrived. This was heartbreaking and unacceptable. read more

The PA was better at diagnosis than the doctors. But the worst part is they make you pay up front even though you have Medicare advantage. Then, you have to fight with them AND the facillity separately to get your overpayment back after you get your Explanation of Benefits that shows you are overcharged. What a freekin hassle! I've spent hours on the phone trying to get my overpayment back and I haven't even started with the facillity charges yet. read more

I would give 0 if possible. This office doesn't care about the patient or their pain, they only care about money. They had 2 weeks to get authorization for my procedure that was to be done today, they called for authorization 3 days prior, did not give the insurance company a date of service or ask them to rush through authorization, which takes a standard 15 days to get. I took a day off work, drove 1-1/2 hours to the surgery site to find out that they canceled my appointment because they didn't get things preauthorized. I had the ability to pay the cash price and then file a claim with the insurance, but Dr Beck didn't want to do that for fear the insurance company would deny future claims if I sold paid today. They have no interest in actually helping you, they just want that insurance payment. read more

Having spent years in pain, I finally started the process of going to doctors to get a diagnosis so I could figure out what was wrong. After spinning my wheels with a few, I was finally pointed in the right direction. Dr. Beck helped me in two ways that I'm very grateful for. I had been seeing a neurologist who identified a couple of issues, and had me undergo some diagnostic shots. They were performed by Dr. Beck. He and his staff were amazing from beginning to end, and the procedure was so much faster and easier than anything I had read about online. Cut to a few months later, when the procedure my neurologist recommended was not approved by my insurance company. Dr. Beck offered another treatment that would address one of my other serious problems. After a few more diagnostic shots, I underwent treatment that has helped tremendously. Considering the amount of pain I was in, to the point of not being able to sit for any extended period of time, being able to do some normal things again feels like a miracle. His staff is nice and friendly, and you can count on your appointment happening when scheduled. He is very thorough, answers all questions, and it's clear he knows his stuff. If you have a choice of doctors to see, put him at the top of your list. I'm thrilled with the treatment I received from both of my back doctors, and am happy we have access to such knowledgable and friendly medical professionals. read more

I went to see Dr. Beck & I haven't gotten ANY help with my pain what so ever! He prescribed me a medication my insurance won't cover & he refuses to try any other kind of medication! I have neuropathy & can barely walk from the pain & still no help! His off doesn't return calls either! read more