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    WaxMD

    5.0 (8 reviews)
    Closed 8:00 am - 8:00 pm

    Services - WaxMD

    Handwashing

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    Roda - Alignment

    Roda

    (68 reviews)

    I am the owner of a 2021 Jeep wrangler... my fifth wrangler since I was 16. These days we all know…read morehow expensive it is to keep your car running safely ... parts, labor... it's stressful but today I found RODA. I brought my baby into RODA in Rockville, Md and I cannot find the words to describe how happy I am! From booking my appointment ( I was actually driving to the shop) arriving within 2 minutes, taken in immediately, diagnosed, tires rotated, car washed and vacuumed ... I drove out only paying 40 dollars! WHAT?!? Nowhere will you find a car shop who charges only 40 dollars for a tire rotation, diagnosis, given future plan...( if my issue is not fixed from rotation) and a car wash with interior vacuuming!!! From customer service from Michael and Rachel to the technician JoJo who worked on my car.... I am beyond thrilled to have found this shop! Kind people who understand the issues revolving around expensive parts and labor... they get it.. they are amazing at RODA! Ten out of ten stars from me and I will go nowhere but to RODA for any issues I need fixing for my wrangler! Thank you isn't enough!! Kathryn Looney

    Last Thursday I requested an oil change Service on the website that it was available to be picked…read moreup at 6:30 pm Return by 730 P.M. The next day I will see your day message that the Service could not be formed them. Please call them. I called them and they said they could pick it up Saturday morning between between 930 and 1030. Pick up pursue Brad in late but she arrived at 10:30. Just a young lady. No uniform. No ID Card. Calling me to tell him if she's here to pick up my car. As far as RODA that's very unprofessional. How am I supposed to trust a $40,000 Car to person to shows up? It says give me your car. I took a picture of a drivers license and add her my Car Keys I received a text about 1115 in the morning to take my car had arrived at the Shop 1230. No update 130. No update, so I called the Shop and they said it was in the key to be worked on. 230. No update. No response from the road to Shop. I caught an Uber to the Shop which had my expenses. $14.75. When I arrived at the Shop, there was five guys in the lobby. Just seen around. I think they were employees. And when I asked her about my car they gave me this. Oh shit look and he said oh, they're about to pull it in. The time was now three that day and they asked me if I wanted the Service after all. And I said hell. No it took you four hours not to do an oil change. That's upsurd . Give me my Keys. I fed a complaint on the road to app. I received your text and someone was gonna reach out to me. Today is Wednesday, February 11 and no one has ever reached out to me. I will never use a Service again. Worse Customer Service experience I've experienced ever, and I will badmouth this Company on social media to all my coworkers to all my acquaintance to everybody. Very very unprofessional for a business that trying to start up. By the way, you're $60 oil change out to have it done at Mr. Tire the next day for $49.95 Go figure!!!

    Total Recon Auto Center - Superior Customer Service

    Total Recon Auto Center

    (356 reviews)

    This is the best body shop in the DMV! Someone hit my car and drove off while my car was parked on…read morethe street. Total Recon made the whole process so easy! I dropped my car off and was given a rental. They took care of all the negotiations with the insurance company and kept me informed the whole way. They only use OEM replacement parts and the results were fantastic! The detail job they did was also terrific. I always take my car here and recommend them to anyone that needs body work done!

    I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

    WaxMD - auto_detailing - Updated July 2026

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