Had been going here for a few years and always had a wonderful experience. Since then I have…read moreswitched over to laser hair removal, but still come here to get the ingrown hair serum and the body wash to prolong the lack of any hair growth. Came yesterday to do my routine pick up of these items and a gentleman there named Ryan was SO helpful! I had mentioned that the spray formulation of the ingrown hair serum didn't work as well as the pump formulation in conversation, and he went out of his way to give me 10% off. It was really nice of him to do that, as I wasn't expecting any discount (I had mentioned it in conversation as to why I was opting in getting the pump version). Just wanted to shout Ryan out, and I will continue coming here as usual for my reups.

Horrible phone customer service. Inexperienced waxers…read moreThis place is a mess of a business. I've been going to EWC for over 5 years consistently and this has got to be the worst of them. I've had at least three waxers at this location because of the poor experience I have had. One of them even asked me to tip them in the room - how unprofessional.

My mother and I have been going to Sharnika of Restoration Beauty Spa for a little over a year now,…read moreand we've both seen significant improvements in our skin. Personally, I've noticed that my skin tone is much more even and brighter than it used to be. From the very beginning, Sharnika has been wonderful to work with and incredibly knowledgeable about skincare. She really takes the time to understand your skin and explain what's going on with it. Through working with her, I've gained a much better understanding of my skin type and the kinds of ingredients that actually work for me. I actually started seeing her when she was at her first location, and it's been so nice watching her grow. Her new space is beautiful and feels like a real step up. I originally went to her purely for the skincare results, which I've been very happy with, but the new location adds such a nice experience to the visit. It's cozy, welcoming, and she even offers tea while you wait, which is a really thoughtful touch. It's clear that Sharnika is elevating her business, and I'm genuinely excited to see how she continues to grow. I'm so glad I found her and plan to keep working with her. If you're looking for someone who is knowledgeable, attentive, and truly invested in helping you reach your skincare goals, I can't recommend her enough. Definitely give her a call.

This has where I've been going for regular facials. I opt for the enhanced facial option and have…read morealways left really happy with the results. Sharnika provides a relaxing space and is really knowledgeable about the services she provides.

Christina was wonderful. She does a thorough consultation and lovely work. I LOVED my brows after…read moreshe finished.

My friend recommended this place to me a few years ago. I am…read moreso glad she did! I am always satisfied with my manicures...they last a long time. Chrissy does an excellent job.

Excellent, efficient, and affordable service at Waxx A Peel. Ke'Shia has a firm hand which made the…read moreservice as pain free as is possible. I was really impressed by how efficient she was, I've been to lots of other salons where the same number of services would have taken 1.5x as long. Logistical notes: I found the phone numbers to be confusing. The phone number on here is correct and the automated message is just the voicemail. You can leave a message or text this number. However, if you book online you will get a text confirmation from Square which is a separate service and you cannot call or text that number. Also, if you aren't familiar with the area be aware that you go inside the mall and follow the signs towards the TJ Maxx. The salon is called Phenix Salon which is a collection of small individually operated shops including Waxx A Peel.

I was not able to keep my appointment because...well, I'm a woman in her reproductive years with an…read moreunpredictable visitor. I called to inform the owner of this and she was very dismissive and unaccommodating. She told me there was nothing she could do and offered neither solution nor option. Her words verbatim: "I don't know what to tell you." I will say I did notice on the onset that she has an abrasive way of speaking. I took this to just be her personality, but now I see it's a cavalier disregard for the virtue of customer service. Needless to say, she lost a customer!

The reception was professional, clean, and the packets they give you to "freshen up" are so nice! I…read morelove that they ask for your music preferences and then actually put the music on for you. Great attention to detail! I also really like that you actually have the option to wax or sugar. I'm not picky, so my technician actually did both and I though the service was professional, quick, but thorough. I'm not a frequent hair removal gal but I\d come back! Street parking was hard to find so I ended up in a garage across the street which had a strange phone in/out system that I didn't love, but I didn't have to pay so I can't complain that much about that one little parking quirk.

I got my lower legs waxed for the first time EVER on Saturday. When I entered the shop, there was…read moreno one in the lobby to check in with so I hung around for about five minutes (I'd arrived about 10 minutes early, as the website says to do). There are Fiji water bottles in the lobby but no sign by them. I wasn't sure if they were included in the cost of the appointment or cost extra so I didn't take one. Maybe if I was bolder, I wouldve inquired. They sell a number of sugar scrubs and other products that you can use after your sugaring/waxing appointment at home. At 2:30pm, a technician came out with another customer who'd just finished and greeted me after closing out her appointment. I was definitely nervous but my technician put me at ease with light conversation and music (they let you choose what music you want when you schedule your appointment). I had initially made my appointment for sugaring but I was told that my hairs were too short and that wax would work better. I was a bit disappointed because I'd read about sugaring, but happy that my technician was able to provide good advice. It didn't hurt nearly as much as I expected it to. I was in and out in about 45 minutes with silky smooth legs.

I've been seeing Claire for sugaring services at Organic Sugaring Spa for years, and she's always…read moreamazing! Not only does she do a fantastic job, but she's also such a great person. The spa is very clean and well kept. Recently, they brought on a new esthetician, Li, and I'm so glad they did! I've had two facials with Li, and she's incredible. The first one was a regular facial with derma-planing, and my skin felt so smooth afterward. The second time, she recommended adding an imaging chemical peel, which was a game-changer! She also gave me super detailed home care instructions based on my skin, with multiple product options for each step. A lot of the products she suggested, I already had at home, so it was awesome to get that personalized advice

I've been going for the 'Manzillian' for several years. Sugaring is soooo much better than waxing…read moreand shaving is ridiculous. I've had appointments with Claire and Apita; both are professional and very effiecient. The establisment is easy to fine [2nd floor Montgomery Ave] and very clean. It's prices are in line with Bethesda and I've noticed womens sugaring is much cheaper than mens but that's kinda obvious. Men tend to be harier and more 'bits' to work around. Great establishment

Kirstie is on time, efficient, and her work is impeccable. I switched to her because another…read moreaesthetician I was seeing for waxes changed her formula and my skin was irritated as a result. No issues with Kirstie and her scheduling system works great.

Just moved to the area, and haven't been sugared in about 6 months (we'll say I was in a remote…read morelocation). My last esthetician was great, so I was nervous about trying to find a new esthie, especially for such a personal service. Kirstie was freaking awesome! Love her energy and personality - very sweet and approachable, definitely made me feel at ease even though I was sweating through my clothes She's very quick and thorough, sanitary, and efficient. I got a Brazilian (sugared, which is my normal method of hair removal), and it went great! Her studio is also immaculate and just the whole vibe was welcoming and awesome! I can't wait to come back! Definitely found my new spot! I would definitely recommend her! Support small businesses and support BIPOC businesses!