I've never paid $18 for eyebrow waxing before and I will NEVER pay less than $18 again because I'm…read morea lifelong customer of Angel's. Follow Lois's directions, OR text Angel and she will send you a detailed map and directions. It's so convenient that you can text her. I'll be honest, at first I walked in and didn't know what to do. All the doors were shut so I just sat and waited until my appointment time. Angel came out and welcomed me inside. Now, I never know what to think of other reviews but Angel is just as amazing as these reviews make her sound. Or even better. We chatted the entire time, even shared pictures from the Amalfi coast. She is so friendly and makes you feel right at home from the first meeting! As for my eyebrows, this isn't your run of the mill brow job. She waxed, tweezed, trimmed, lotioned, etc. This was above and beyond the typical wax job. Not one hair was left out. Angel is the Anastasia of Beverly Hills in Naperville.

Move ahead 3 years and we are back at the location on Washington across from The Children's Museum…read more So I am glad to be away from the parking police at the building across from the library. During the day, parking here has not been an issue, can't speak to evenings and weekends. See my earlier review for specific directions because you enter the parking lot from North Ave. which is a one-way street heading west. (first street south of the Naperville train station). Enter the rear door from the parking lot, do not go to the front door of the building. There is a small waiting area as soon as you enter. After all this time stuck at home, treat yourself and go get beautified.

I had a Brazilian sugar wax with Ainslee. Although I am not new to the waxing industry, Ainslee…read moremade my first experience at Hello Sugar great! She was on time, efficient, friendly and very welcoming! The company offers great deals too with monthly subscriptions and loyalty programs!

This is an absolutely great place.So nice and professional.I signed up for the waxing club.Thank…read moreyou Kaylee!

I've been an EWC regular for 3 years now. I've had to move several times for work and ALWAYS find…read morean EWC to go to for my waxes wherever I'm at. At one point I had to relocate to Springfield, OH for work and would drive 60 miles one way to the closest EWC location in Dayton to be taken care of. I religiously only use EWC because I had several very bad experiences at other places before discovering EWC, but I've never had a bad experience in 3 years with them. Every location is incredibly clean and hygienic, and all the staff are very friendly. I know that wherever I'm at I can expect a high level of care and cleanliness anytime I walk into an EWC location. (Glen Ellyn is by far my favorite though). Ask for Amber, she will take amazing care of you!

Everyone good has left. Everytime I make an appointment a few weeks later getting a call that…read moreperson is no longer with EWC. What is happening!?? Wish it would get better as the location is very convenient.

Update to Original Review: I had to come back and update my…read moreoriginal review to reflect the great customer service I received following the incident with Sabina. I received a call from the general manager within 24 hours. She was very kind and professional. She informed me they were extremely upset with how my appointment was handled and confirmed that all wax specialists should be following EWC's 9 minute grace period policy. She assured me that disciplinary action was being taken and that my next wax service would be complementary. She had already added the free service to my account, and offered to book my next appointment for me. I will definitely be returning to EWC. Very impressed with how they handled this situation and will continue to book with the other wax specialists at this location who all do a fantastic job. Original Review with 1 Star Rating: I've been a loyal customer of European Wax Center for the last 3 years. Always received good service and never had any issues, until tonight when Sabina cancelled my appointment, without notifying me, for being FOUR MINUTES LATE. She says it was 5 minutes, but what's the difference. European Wax Center's policy is that if you're more than 9 minutes late for your appointment, you'll be marked as a no show and your appointment will be cancelled. So rude and unprofessional that Sabina is trying to enforce her own late policies. She mentioned how her appointments got backed up all day and she had to get home for child care reasons. If you need to cancel your appointments to get home to your kids, thats fine, but don't put it on me saying that I'm late and say you're not doing that anymore. I recommend a different waxer at this location unless you want your appointment cancelled for being a couple minutes late with no heads up.

Not the best customer service. Grace period is 9 min and I…read morewalked in at exactly 9 min mark and the front desk person could see me running to the door mind you. She still wouldn't check me in and let me go to my appt. And I've waited longer than 9 min for my appts sometimes but that's ok? Honestly I wasn't expecting that- and it's not like the next person was even there waiting for her service. It was completely empty. For such a big corporation- such bad service. I do like my wax girl but the front desk is not friendly at all.

It's been so many years since I've written a review, so I thought I'd do a little refresh. I've…read morebeen going to Maryanne since I wrote my last review in 2017 & I can still say that she is the absolute best in the business. I will literally never go anywhere else. The salon suite area that SpaBlu is located in now has easy parking, and I never feel like I have to fight traffic to get into the place. The waiting room is small, but I've never been waiting for more than 10 minutes. Maryanne is transparent, thorough, and has never made me feel weird about being completely pants-less on a high table for a Brazilian wax. She is incredibly knowledgeable about skincare. I will continue to make the drive to SpaBlu forever.

I have been going to MaryAnn for a couple of years now. MaryAnn is very personable but also very…read moreprofessional and through. I always leaving so relaxed and my skin feels so good. I look forward to my visits each month.

I cannot say enough wonderful things about my experiences with Mari. I have been coming to Mari for…read morebikini waxes for over a year now and would not dream of going to anyone else. Besides being ridiculously nice and delightful, Mari is professional, ALWAYS on time, and reasonably priced. Prior to Mari my bikini waxes were, without exception, painful. I seriously do not know how she does it but I am able to carry on a conversation or check email and never flinch once. I kid you not - not only is there no pain but there is no measure of even the slightest discomfort. She is located just a few doors down from Ellyn's Tap in the Sola Salon space.

This was an unexpectedly great experience! I recently moved to Indy and have been struggling to…read morefind a waxing salon that does a great job at a reasonable price. Not only that, but the number of salons is surprisingly small! I was on my way to Chicago for the weekend with a quick stop at a friend's in Wheaton... And I couldn't get a waxing appointment in Indy! I did a little research on Yelp and called The Wax Effect, being pretty sure that i wouldn't be able to get an appointment. To my surprise, Marilu made some time for me after her normal Saturday closing time. And to my delight, she did a great job! I have been getting Brazilians since 1997 when I started going to J Sisters in NYC, and I think that this was one of the most thorough and painless waxing jobs I have ever had. It was such a great surprise! My only regret is that I am not local enough to be a regular.

So, for my first visit I thought the second floor would be one floor up from where I entered ~…read moreWRONG. There is a communal waiting area for the offices on that level. For Kiana you text that you have arrived. I was there for waxing services and brow tinting. Brows look great. The esthetician that I had been seeing for years closed her salon and I have been looking for a replacement. I realize time is money but speed is not why I came to see you. I got spoiled and have come to learn that my bottom lip doesn't always count as a lip, the rogue hair that doesn't respond to waxing gets left behind. Anyone know where I can buy a great pair of tweezers? I will return because Kiana is delightful, very personable, and does a good job. Her room is very soothing and relaxing. Pricing is very competitive and reasonable.

I love love love getting my lashes done by her. So fun, professional and talented. 1 hour every few…read moreweeks for fills saves me soooo much time every morning. I used to wear strip lashes daily and now I get a better and more natural look by getting lash extensions done. She offers much more than just lashes. My friend came in for leg waxing and raved about her.

Eunice is great! I've gotten my brows done by her a few times and always get compliments. She also…read moredid a lash lift and brows for my wedding! She knows what she's doing and I love her vibe and her space in downtown Wheaton. She gets fashion / trends and is professional. Definitely a gem and help to feel more put together and chic. Thanks!

I went to femme for a wax and was so satisfied with my experience! The salon suite is clean, well…read morekept, and has a warm, welcoming vibe. Eunice is excellent at keeping the salon ready for you when you arrive and making sure no customer is left unsatisfied. She did a great job w my wax and I'm returning for more waxes and facials soon!! I can't wait!

Um, ok, why haven't I reviewed this place? I first came to Waxing the City when Yelp had an event…read morethere. Then I started getting my eyebrows waxed here a few years ago and I never looked back. Long gone are the days of getting my eyebrows threaded and basically leaving crying, or hard wax ripping my skin off every time. These ladies take their time and know what they are doing. I like going to Gabi, Justina or Cori, I've never had a bad experience with either of them. I've recommended this place to a few of my friends and none have complained.

I have been going to the Oak Brook Terrace Waxing the City location since it opened. Over the past…read moreyear or so, I've noticed a general decline in the overall experience, but I continued going because the location is convenient when I'm already in the area running errands. After what happened today, however, I will not be returning. I came in today, September 30, around 10:20 a.m. in the pouring rain for a simple lip wax. I apologized for being 7 minutes late. The front desk employee immediately told me, "I'll take you this time, but next time I won't." I said I understood, but mentioned that I thought there was a 10-minute grace period. She corrected me and said it was actually 7 minutes. I pointed out that I was, apparently, still within that window. Her response was visibly irritated. Then she asked me to complete a customer profile form. I explained that I had been there within the past few months and asked whether I really needed to complete the entire form again. Her response was essentially, yes, this is what you have to do, which I found odd, but I started filling it out. I then said I needed to use the restroom quickly and would finish the form when I came back. This is where the interaction became completely bizarre. She told me, "We don't need to wax you today." I honestly didn't understand what she meant and asked her to clarify. She then indicated that I didn't need to fill out the form and didn't need to get waxed there today, in a tone that felt like she was refusing to provide the service. She also mumbled something under her breath that I found derogatory. At that point, I said, "What is your problem?" I explained that I had a pedicure appointment immediately afterward anyway and would simply have the service done elsewhere. I then asked for her name because I intended to contact corporate about the interaction. Instead of simply giving me her name or allowing me to leave, she told me I needed to leave and picked up the phone and said "I'm just going to call the police." Yes -- over a customer asking for the employee's name after an uncomfortable interaction about a lip wax. I remained at the front desk and told her that I thought the response was completely extreme and that I would be contacting corporate from my car. I left, contacted corporate, and also contacted the local non-emergency police line to document what had happened. I was told they would conduct a wellness check at the business. I am still genuinely confused about how a routine waxing appointment escalated into this. I have been a customer of this location for years, and I have watched the experience decline, but today's interaction was on an entirely different level. There was no reason for the interaction to become hostile, and certainly no reason for a routine customer-service issue to escalate to the point of possible police involvement. I would strongly recommend going to the Elmhurst Waxing the City location instead. At this point, the convenience of Oak Brook Terrace is not worth the headache. Management/corporate: I sincerely hope this interaction is reviewed, including what happened at the front desk and why a customer who was simply trying to clarify the situation was treated this way. What should have been a five-minute lip wax turned into me leaving in the rain, without the service, after having to make two separate calls to report what happened. Absolutely bizarre.

I'm excited to be the first person to review this place. They opened a few months ago and I've had…read morethe opportunity to go twice. Both times have been outstanding so I'm happy to give 5 stars. Guys... wax your nose and ears. It feels good, you look good, and women love it. Using those trimmers is a total PITA- go here once a month or 6 weeks and you'll get a huge shot of confidence. Cori does a killer job- no pain at all... and it looks great when she's done. I've also had my back done... I'm lucky that I have almost no back hair but those stragglers give me anxiety- those of you with gorilla backs need to get in here. Again, Cori did a great job- no pain and my girlfriend loved that I did this. They do Brazilians and bikini lines for women, but I obviously can't comment on that. If you're a dude and do that, I'd imagine you have some place in the city already. Front desk staff are terrific- Sarah is super sweet and friendly. Everyone here seems to really enjoy their work and they make the experience fantastic. Would definitely recommend- this place is terrific, clean, and friendly. Spoil yourself and get yourself cleaned up professionally.

Clara did a great job getting me cleaned up for vacation.. already looking forward to seeing her in…read more4 weeks