Best Customer Service around. Tysheka is very professional and knowledgeable. I was greeted with an…read moreinviting kindness. If you are looking to get a wax, lash extensions or to be trained in the beauty profession....this is where you should start! Thank you so so much for the Great Customer Service @ I would definitely recommend!

Let me start by saying my Esthetician is the BOMB!!!!....I've been with her for years!!...My very…read morefirst time attempting a Brazilian, I was nervous as most women would be. However, we had the most casual conversation and she made me feel sooooo comfortable. I've been to those upscale Waxing facilities that over charge and under provide so I definitely know the difference. Shelly Ann never disappoints and gets everything taken care of the first time around. She is also the only one that I will allow to wax my eyebrows... Once you try her, you will never see yourself with any other waxer!!!!!

I just received a Brazilian wax from Shelly. She was awesome!! We chatted the entire time. She was…read moreprofessional and most importantly QUICK! Which is the best you could ask for with such an uncomfortable process. Her studio is clean and relaxing. I've already booked my follow up Appt.

I have received facials, 1 pedicure, and many hair services. The facials and hair services (color…read moreand cuts) have been wonderful. Hence, the 5 stars. Unfortunately, the one pedicure was not great. The trimming process wasn't that great, not much of a leg massage, the polish/finish were sloppy and the tech was not friendly. Everything and everyone else at this salon is 5 star!

The best ... ever salon experience. Jeorjia is the best! Thank you for treating me so kind. The…read morestaff is great

So kind and relaxed. I needed a big trim and shaping as my hair was down to my belly button and Deb…read moreknew exactly what to do and offered me her recommendations. I trusted her from the get go and walked away with a perfect fresh haircut. She also showed me how much she was going to cut before she did it to make sure it was how I wanted. At the end she styled my hair even though I didn't ask for it. I'll be back!

I contacted Debbie recommendation. She was able to fit me in the same day. She recommended the…read moreBrazilian blowout. I had an excellent experience. My hair looks amazing, feels amazing and I feel fantastic. If you have natural curly hair and need it tamed. This is the way to go. My friends recommendations were spot on. Really appreciate her time.

Quality, Service and Prices. Vanesa is good in taking care of your hair. Gone there for 4 years and…read moreno complaints. I get keratin, hair color and treatments. She has helpers but she is the best.

Chandra Vanzant is the ONLY person I will allow to touch my brows! The best esthetician in…read moreCharlotte and surrounding areas!! Her service is always beyond great and I always love the end result. She takes her time waxing, then goes back to thread so you always have a precision line. I admire how she knows her clients. I personally feel that she's friendly and professional at the same time.. I can't say enough about her work... You should try it for yourself...

Mixed review and 3 star rating for a very specific reason. I found this place online and their…read morewebsite offers a list of spa services available. Their site lists a hydrafacial which I've had before at a different spa but Serenity has a price listed for $115 and the cheapest I've ever found was $180. I was needlessly elated to find such a price but the reason is because you are not getting a real hydrafacial. First off, this is patented technology and Serenity has a knock off machine Aqua Touch or something to that extent. This is a clear violation to state you offer a trademarked and patented technology but yet their spa is not authorized for such or even owns one. By the time I was situated and she's about to start the so called Hydrafacial, I was extremely disappointed when I glanced over my shoulder to see some knock off machine that was not clearly the authentic Hydrafacial machine that is patented. I didn't want to make a fuss about it or dispute it so I continued with my facial and paid for such but this experience deserves to be a review to let others know what they are truly getting. This was my first time here as I stated and it was a very beautiful and calming environment but I specially went there to get a Hydrafacial and they don't offer such. My skin looked nice but not nearly the same result as with the real machine. Please change your website to truly reflect the name of something else but you can not state you offer something when that name is trademarked and you don't own the actual patented technology. Call it a water facial or aqua facial but things are trademarked for a reason.

My husband brushes my hair away from his face when I lean into kiss him, not because it tickles his…read moreface, but because it's wild, and pokes him. It is like a lions mane. Bonnie is hands down, amazing, like a lion tamer, she whips it into surrender, LOL No seriously, if you have been searching for someone to trust with your hair, go see Bonnie. I have had people cut my hair sideways, leaving noticeable marks, I have had people burn my hair, had it fall out from treatments, oh the nightmares..... Not with Bonnie, she is amazing. She is a sweetheart too.

Marianne is great at what she does! She was very professional, friendly and asked all the right…read morequestions concerning my previous experiences with electrolysis. Very happy I found her.

I've gone to several electrolysis and Marianne is by far the best! The combination of her…read moretechnology, attention to detail, and compassion makes her an exceptional electrolysis. She cares about each client and wants everyone feeling beautiful and satisfied!