GONE. This place…read moreclosed without warning or notifying existing clients. I had an appointment Friday afternoon and showed up to locked doors. They did however let me confirm my appointment on Wednesday. They were great when they were open, but this was very uncool. Bad form, Lonnie. Bad form.

Pam is a professional. My facial was so relaxing and the bit of massage on the shoulders and neck…read morehas me wanting to set up a regular massage with her soon too! Lovely quiet space to zen out when you need.

Everyone at Dolce Lusso is always incredibly nice and professional. Their excellent service is…read moretheir saving grace. When it comes to any alternative cuts or hairstyles I haven't had much success. I requested short layers and showed a video of what I wanted and left with long layers to the point that it looked like a straight cut rather than the butterfly/wolf cut style I had wanted. After 3 hours (I had also gotten partial hair dye) and $150 I'd want my hair to be perfect. If you want a basic hair cut/dye with excellent service here's a great option, if you want anything trendier or alternative, I'm personally going to just do it myself and save the $150.

Got a massage at this spa which was great since my hotel was a 2 minute walk. The salon is huge and…read morespa room was roomy.

This is the best thing to happen to Lancaster! It is a peaceful, beautiful place to be. And you…read moreare treated like a princess or queen! These stylists continue to update their skills by attending special training! Go be pampered, you will not be disappointed. I have known one of the owners since she was in high school and she is an absolutely amazing young woman. I won't share her name so she doesn't get too busy for me! Lol!

My last appointment was a less than perfect, It was a simple shampoo and blowout I left with damp…read morehair. I felt like I was just in the way of the stylist getting onto something more exciting. The shampoo which is usually a very nice experience was blah and like I said my hair was still damp and I left the salon so it was my last time there. I just felt like if you go for something simple you're not worth their time.

My experience here started off a little rocky. My friend and I arrived at 2:10 p.m. for our 2:30…read morep.m. couples massage. We entered through our hotel and sat in what we later found out was the yoga studio waiting area. We were clearly seen by two employees, but no one greeted us or asked if we needed assistance. Around 2:25 p.m., I finally asked about our appointment and discovered we had been waiting in the wrong place. I was surprised that no one thought to check on us. If the yoga studio was closed, it seemed unusual to have guests just sitting in the waiting area without anyone saying anything. Thankfully, Sydney quickly stepped in and completely turned the experience around. She was kind and incredibly helpful. The massage itself was fantastic and more than made up for the rough start. Sydney and Alesia were both attentive and made us feel very welcomed. Overall, we left happy, and I would recommend them. If you book a massage, definitely ask for Sydney, Logan, or Alesia--they were absolutely amazing!

This review is for the studio! There is a separate entrance from the spa with its own desk. The…read morereceptionist at the desk was so kind and helpful. I couldn't figure out how to sign up for yoga online beforehand, but she was able to help me in person! I took the baby & me yoga with Sarah, it was SO fun and she was great!!! Baby had their own blanket and she included stretches that include lifting/holding baby. If baby was crying, she held him/her so we could continue. It was an amazing workout and I felt so refreshed afterwards! The studio is lowly lit, good temperature and good vibes. Bring your own mat but they provide any needed additional materials. I love that they have a large changing table in the bathroom too. Will be back!

10/10! This is a gem tucked away in Pineville. Close to 485 with ease of access and for a quick…read morejaunt to relaxation and restoration. You know I'm your SPA enthusiast! I was pleasantly surprised because this isn't a traditional SPA. It's a unique SPA that offers additional amenities that any Splendid SPA Diva would dive into. There's a traditional massage if you're inclined. I always am untill I heard they foot soak with herbal infusions, Zero Gravity Mani/Pedis', Blow-outs, Skin evaluation, Scalp Consultations and 4-6 HEAD SPA stations with ADA accessibility. Ohhh what's that? It's a luxury scalp massage that tickles your senses because each product is selected with your hair type in mind. Even us 4 A-B-C girls (No braids, synthetic hair or tape-ins). They even specialize in curls! I just shaved my hair for no reason! However, it was an indulgent luxurious experience. Yes, it's just a wash! YouTube it; set your expectations. It's still luxury... I saw that they had weekday specials. I got the last 7pm appointment as they stay booked during the evenings. I came early to try a foot soak. Now, I know what you're thinking but let me set the stage. You're in a lush robe, zen music, tucked away in a room that is vivacious yet calm and you're holding a mimosa or tea. Then they give you one of 12 different soaks that have fresh fruit, herbs, and various oils in a tub covered by a blanket on a chair that engulfs you. The steam is allowing the herbs and fruit to radiate throughout the room creating a serene oasis. Lela did an impeccable job explaining my service and checking on me. I love hot-hot water and she came back and added more even although my next service was starting in 10 mins. That's great customer service. Next was with Desi. She got me situated in the Head Spa chair. I was worried about my comfort but she elevated my legs to allow a perfect alignment. She then gave me a choice of cooling vs heated mask. Raised the music, dimmed the lights and let the water flow. She was gentle and asked about my comfort. I'm not tender headed so I said go for it. Honestly, she could have went to town but she was methodical and gentle throughout the process. I was shown around but my phone died. The Zero gravity room looked so inviting. The blow out room was gigantic and the decore was so cute. I would definitely come back again. Maybe a massage and lashes next time. It's definitely worth booking. I usually head to larger metropolis to go to a day spa but now I can save the gas and time.

As a natural hair girlie, I must admit, I was slightly nervous about booking an appointment. UNTIL…read moreI saw one of the service providers is black AND natural - booked an appointment with her (Jayla Brown) expeditiously. Since this was my first time at a Head Spa, I booked: - Rejuvenation 100 minute Head Spa ($275.00) - Blow Dry for Natural & Curly Hair ($60.00) FYI, the blow dry service is not automatically included. If not booked, you will leave with wet hair. My total came to: $335.00 The space was absolutely gorgeous! After checking-in, the hostess provided me a wrap, robe, fuzzy socks and slippers. The wrap/robe is plus size friendly - I was given a 5XL. Cubbies (with and without locks) are provided to store your personal items. After changing, Jayla was at the hostess stand waiting for me. She started with the scalp consultation - utilizing 4 different light to check for blood flow, oil build up, clogged pores etc. It was a strange thing to see a microscopic view of my scalp. We discussed hair products I am currently using as well. Was great being able to speak to her and she was familiar with the black owned brands I was naming. You will return for another analysis to compare before service vs. after service. From there, we went into a separate room for THE SERVICE. The bed was heated, pillow placed under my legs for lower back support and I selected a cooling/weighted mask for my eyes. I truly can not remember the last time I was that relaxed! Jayla was gentle with my hair and her pressure was great for the scalp massage. 10/10 service from her! A quick massage of the shoulder/upper arm is given. My only recommendation is for this to last a little longer. Also, adding a weighted blanket!! The drying/styling station is upstairs (~ 20 steps). Again, Jayla was gentle with my hair. She sectioned my hair for detangling, used a heat protectant and shine serum when complete. It's a hefty price tag. I wanted the experience, so I payed up. I can see myself visiting again. For a second visit, I do not feel another scalp consultation would be necessary and to save money will bypass the blow dry.

This was my first time here. I booked a Swedish massage for its known relaxation. Unfortunately…read morethat's not what I received at all. Denny was my therapist. He was polite and did take the time to ask about any problem areas. He stated he does body work. At the time I had no idea that was different from a relaxing massage. It just sounded like a way of listening to the body. There was alot of focus on my upper body (shoulders, front and sides of neck and in between shoulder blades) which is where I stated I feel the most tension. I didn't receive a whole body massage. There was alot of what seemed like working on different pressure points throughout the body, I don't know if that's the way to word it but it definitely wasn't a massage like I have experienced with past therapists. Also, there was conversation the ENTIRE time. I couldn't be rude and not respond but a relaxing massage to me is one with no talking unless I am signaling pain or the therapist asks about the level of pressure. I was really looking forward to a nice relaxing massage since it had been years since I had one but that's just not what I received. Bummer. Noting the place was really nice, clean and welcoming. The ladies at the desk were pleasant and greeted me with a smile. I was offered to sign up for a membership at checkout with a nice discount on the first month but based on my experience it just wouldn't be beneficial to me. I'm looking for relaxation!

Booked an appt last min because my whole body seem to need some kind fixing. There were a special…read moreon their website for a standard $49 hourly massage.. So I went for it. While my massage therapist Faith was great. The concept of Massage Luxe is what drove me to NOT get a membership nor come back again. Duly noted in their fine prints. There's a 10 mins to get undress and 10 mins to get dress at the end of the massage. So that leave me 40 mins for the actual massage. While Faith did fix my most important areas. The 40 mins didn't really leave room for other areas. She just runs your hands thru it. Again the 4 stars are for Faith. I feel soo much better after she's done with my shoulders, arms and neck.. Her hands seem to be magical. But as far as the whole concept of the massage Luxe. I would've been paying $75 monthly for a 40 mins massage or without membership. It's $120. I wouldn't say it's a good bang for my bucks with I'm already tipping 20% on top of that. Especially with everything being soo expensive these days

Let me start by saying my Esthetician is the BOMB!!!!....I've been with her for years!!...My very…read morefirst time attempting a Brazilian, I was nervous as most women would be. However, we had the most casual conversation and she made me feel sooooo comfortable. I've been to those upscale Waxing facilities that over charge and under provide so I definitely know the difference. Shelly Ann never disappoints and gets everything taken care of the first time around. She is also the only one that I will allow to wax my eyebrows... Once you try her, you will never see yourself with any other waxer!!!!!

I just received a Brazilian wax from Shelly. She was awesome!! We chatted the entire time. She was…read moreprofessional and most importantly QUICK! Which is the best you could ask for with such an uncomfortable process. Her studio is clean and relaxing. I've already booked my follow up Appt.

I cannot begin to describe how much I needed this facial! The facial massage alone was worth the…read morehype. But Kate was so kind, educational, and used phenomenal products. I am really grateful I found her salon!