Five for the people...one star for the system…read more Pull into one of these mega gas-station/fast-food/coffee/convenience-store hybrids and you usually expect three things: slow service, mediocre food, and a staff that looks like they just lost a fantasy football bet. Well... two outta three ain't bad. The service? Shockingly upbeat. Friendly. Encouraging. Practically rooting for me to order more like a personal trainer who works at a fryer. Credit where due -- the crew is doing a great job. But the system they're trapped in? Oof. Ordering a single chicken sandwich took over 15 minutes... at 11 PM... with nobody else ordering. That's not a staffing issue -- that's a process designed by someone who thinks "efficiency" is a government committee that meets quarterly to discuss the definition of "soon." I watched. The three workers never stopped being productive on their directed tasks. Great people. Bad design. Great people! As Dr. Edwards Demning founder of quality used to say, "99.9 of the time is the process not the line workers/people" The chicken sandwich itself? Flavor layering isn't bad -- but the bun arrives at that magical temperature known as "left on a windowsill in February." Here's the real tragedy: this place should be printing money. Fantastic location. Tons of traffic. But management runs it like a subsidized public works project instead of a business. You can practically hear the TIF funding paperwork rustling in the background that the local Union Township trustees prolly got on their knees to fluster about in front of the investors all while customers age in line. With smarter food systems workflow, profits here could easily double. Instead, it's a gimmick operation trying to keep up with the giant 100-pump behemoths that rhyme with Suckees -- except those guys run like a Swiss watch on espresso. My advice: Order early... or bring a novel. Or just drive to a next door fast-food place and experience the radical concept of "fast." But hey -- what do I know? I've only written about 700 yelp reviews and a few books on growth systems that could fix this food profits loser. Good luck, franchisees. You're doing your part. Now let's hope the franchisor eventually shows up and does theirs.

I usually gas at Costco but for nearby gas stations close to my home, this is my go to. It's easy…read moreaccess to get in and out of, free air for your tires, gas is cheaper, they sell lottery, and the inside is really clean. My friends from work rave about the food. I have not yet to try but will definitely partake in that next time. It's not nowhere near Buc-ee's but I like them better than most gas stations.

I loved my first ever Wawa experience! The store is perfectly stocked, the selection is amazing and…read moreeverything went great. Holly, a cashier who helped me, made my visit extra special and one to remember. I travel around Cincinnati for work and I'm not in Lebanon often, but when I am, I will absolutely be returning to this Wawa location. I found my favorite energy drinks I can't find anywhere else here. I also got a Caesar salad with chicken and it was incredibly fresh. I highly recommend other customers check out this store. It is friendly, welcoming and you will definitely find something you'll enjoy here.

They have a variety of different foods and drinks! Their gas is cheaper than most places and I…read moreusually go there for their $5 meal deal (chips, small drink, and food item) for when I go on lunch break or on my way back home from work

Another great Wawa experience in the books! I visited this store a few days ago with a few items in…read moremind to purchase - a Wawa Caesar salad and a specific energy drink. I found the drink but the Caesar salads have been difficult to find at most Wawa locations around here. I ended up purchasing the drinks and a prepackaged snack. The value was pretty good for what I bought - the energy drinks here are more expensive than other gas stations but Wawa is the only chain I can find the specific flavor at. The store was very clean, the service was quick and friendly and my trip was very fast. I recommend this location and would definitely return!

I didn't have the chance to go in so I'll have to update this further. But first impressions are…read morereally nice. Two entrances front and rear. Rear has air for tires. Wawa has recently shifted from traditional drive-thrus to a new mobile pickup window called "Fly Thrus," allowing customers to pick up orders in as little as 30 seconds.

I ordered online for drive thru pickup, waited about 45 minutes, the inside wasnt any better. Its…read morethe first few weeks of opening so ill cut some slack. The food is delicious and cheap. 6.99 for a mini sub and a cup of soup at 12 am cant be beat. I havent had anything I dont like. Their branded fruit punch and lemonade in the cooler section is the bomb and 2 for 3 bucks. The bakery goods are top tier. So grateful wawa came closer.

I revisited this Wawa location today and everything was still amazing! I found the salad I was…read morelooking for and also found the drinks I wanted as well. The store was fully stocked, very clean and the staff was still very friendly. I recommend this location for anyone looking for great service!

I got a turkey sub there and it was pretty competitive with sub chains and I think had a bit more…read moretoppings and meat compared to most sub and deli food chains. The toasting option and range of toppings was among the best I've seen especially the rare but quite tasty breaded crispy onions which I haven't seen at many places at all. The service was better than many places and the building looked well kept. The bread was a little thin. Aside from slightly thin bread which made holding the sandwich together a bit more challenging, the self serve drinks counter is a bit confusing and the touch pad order seems to be missing some customizable options. I didn't look over the whole store but comparatively the milk looked a bit pricey. Turkey is pretty good quality meat about the same level as some of the top sub places. Overall it was better than anticipated and among the better deli sub places I've been too. The downsides weren't too bad and mostly can be easily corrected with advanced knowledge or a trial trip or two until you get accustomed to it. As for the bread, since they have several bread options serve as great counter options though the thin bread isn't a major issue either as it still held together better than some places who have such bread that are much harder to deal with.

I ordered a personal white pizza and it's delicious! It was still hot and fresh. The garlic aioli…read morethey use is bursting with flavor. The crust was perfectly cooked with just the right amount of crispiness.

I usually get my mocha mint from the dispenser to the left when you walk inside and it's always…read moreperfect. This time I mobile ordered and it wasn't great. Yet, the breakfast sandwich was pretty good! It doesn't really look like the picture but I still enjoyed it. Staff were pretty nice, too.

Been going there for years but not anymore the owner bob is great!…read morebut his wife is just plain nasty saw her give a customer rotten meat from the deli today I just had to say something and she took and attitude with me , Maybe thats how they do it in India but this is America nasty B++ch!

Bob and sue are two of the most sweetest people you ever will encounter great store great service…read morevery good prices and their deli is awesome always fresh and taste great.not to mention my kids loooooove the place and the slush puppies

Service was awesome It was very crowded and I made my way…read morethrough the line very quickly and every employee there was very good looking

I love this store so much, homemade sammies and salads of all kinds! Soft serve for summer time and…read moregreat prices. The Best.