Such a beautiful resort. The room was amazing and clean. Met friends here on a Saturday night and sat at the bar for a few drinks. The bartender was awesome. I didn't catch his name but he was so knowledgeable about pairings since we were undecided. The hotel itself is so pretty. Grey and pink accents everywhere. It's a girly-girls dream hotel. I cannot wait to come back in the summer. Definitely recommend -- 10 out of 10! read more

We requested the same room we had last year. We requested in January. We wanted an ocean front room like we had last year. We gave the detailed reservation request to the desk. When we arrived we were given the back of the building! We will think twice about using this place next year. They could not get it right 9 months in advance, what makes you think they will get it right next year. What terrible customer service. The girl at the desk did not act sorry, concerned or empathetic that there was an error with our reservation. read more

I booked the wave in January and requested the same room I had the previous year; a second floor ocean view. I paid in full. When we arrived in August, we were not put in a room on the 3rd floor facing the street. The pool was filthy and the frig leaked. No one offered any empathy or recourse for the room mix up. This was my third visit and it will be my last. read more

Spent the last weekend at the Wave Resort for a large family event. I thought that the location was great with a beautiful view of the beach from the restaurant/lounge areas and rooms. Unfortunately, I didn't get a chance to try the amenities since our itinerary was busy and it was off season. But the rooms were beautiful, contemporary and each room had its own balcony. The resort provided bathrobes and slippers, along with a snack and coffee station, safe, hangers, large screen tv, etc. We had breakfast in the lounge area since the Maya restaurant was closed for the season. The first morning I had the avocado toast with a poached egg and it was delicious. The lounge areas is really chic and comfortable to grab a bite or drink and take in the beach scenery and people watch on the boardwalk. The second morning in the Maya section (reserved for our party), my cousins arranged a large brunch buffet, which I thought was very good (especially the seasoned eggs and bacon) with a wide assortment of dishes, pastries, beverages. Service was impeccable from check in to dining to catering. A great place to stay. read more

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We held my husband's surprise 50th at Wave. What a beautiful venue with a glass enclosed view of the beach! Mark and Katie were amazing to work with from the early planning to the special final touches. We are frequent guests of the hotel so we knew the accommodations were luxury but were truly blown away by the staff and service for our special event. Thank you! read more

Nice place . Pretty small lobby (pool table at the lobby) overall clean rooms , we got the beach view which was gorgeous. read more

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God Bless You All! Anything that might need suggested emailing could do. Genuine Comfortable-ness. Everything there for an airport to shore stay escape (carousel in heated roundhouse included! : You find out about that old shoreline brown brick building near it!)! Manager Alex, Jessica, staff All were authentic!, such a gifted respite from worse scenarios. ! 40yrs a Floridian: Waves' interior even in late NJ winter gives beach vibes, same 24hrs I was Sarasota FL Siesta Key beach to the Waves' Long Branch NJ it felt next room not miles! Singles to families I noted here. Walk to eatery Choices& shops. Sound of ocean waves assured my life's questions gambit / prayers heard. I or You were meant to see this place ! Thank You All for it's helpfulness to life/Good things ongoing ! read more

Wave Resort - Manager Alex grasped gift bow I couldn't in my grief outside at beach railing, I didn't lose Joe's Bow thanks to professional courteous Alex - Resorts Near Me - Long Branch, New Jersey

It's my second time reviewing because I stayed in the hotel this time around. Last time we just did massages. The hotel is beautiful, location and views are perfect. The rooms are modern, spacious and clean. The front desk staff was helpful for an easy check in process. Overall, a very smooth stay. I did an 80 minute deep tissue massage. Rheena was awesome. She listened to what I mentioned about the areas I use the most at work and really tailored the massage to that. I really appreciated it and left feeling relaxed. I used the Fitness Center. The equipment was clean with a nice selection of dumbbells and a resistance machine. It was small but had all of the essentials with a perfect view of the ocean. The only areas that could do a little better -- it's hard to find reasonable breakfast food. They have the coffee shop but the food selection was like a Starbucks as they weren't offering the full menu. I have a gluten problem so there was essentially no breakfast option for me. Branch Cantina had terrible food which I reviewed separately. That being said I went to the nicer restaurant in the hotel a few years ago (which wasn't open when I went this visit) and their food was very good so during "peak season" the food concerns I had probably don't play in as much. I love Pier Village and I think this hotel has a lot of excellent qualities. I recommend it all around. read more

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My company had a company retreat here, which was enjoyable. Not being a beach or pool person, I didn't take advantage of either. Most of my time here was for dinner across the street and team building on-site. Check in is at 4 PM. I arrived around 12 PM and had to wait about an hour or so for my room to be ready. The room was great and I was impressed all of their cleaning items are Malin & Goetz, which are great products. read more

LONG BRANCH: Wave Resort is not only a dog friendly hotel, they also have Yappy Hour once a week at their outdoor Carousel Bar! All animals must be leashed on the property. Every Sunday from 3:00-5:00pm there are drink specials, doggie treats from Doggie Sweets, dog rescues, and beautiful views of the ocean! Check their website for schedule and ground rules. read more

Wave Resort - Resorts Near Me - Long Branch, New Jersey

When we photographed at Wave Resort, the weather started off terribly but thankfully the venue has beautiful tall windows in their spaces which was perfect for getting ready photos. Their balcony also had a covered area which we used for first look. Because of rain, we also used a few spaces indoors for photos which was fun as their lobby is nice and colorful. Once the weather got better, we were able to go outdoors and use a lot of the fun Long Branch locations like the boardwalk and merry go round. Wave is definitely a unique venue and one that is absolutely beautiful. We really enjoyed working with their staff and they made the day run smoothly for our couple. Looking forward to going back one day! Jenn & Ro J&R Photography www.jrphotony.com read more

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This is one sad representation of a resort No beach chairs, loungers or umbrellas after October 1st. Most of the restaurants were also not available during my stay. If you partake in legal recreational cannabis consumption don't do it anywhere near the property. They will charge you $200 for smelling like cannabis. This "resort " will also double or triple charge you so make sure you check your credit card statements read more

Wave Resort - View from king suite balcony - Resorts Near Me - Long Branch, New Jersey

Delightful. The resort is very clean, our room was spacious with a glorious view of the ocean, the bed was comfortable, the staff was nice, and there were plenty of restaurants in walking distance. At the beach they have someone to set up chairs, umbrellas and towels. Most importantly (to us) was how clean the rooms were, even the balcony floor and chairs were clean. They could provide nicer bath towels, but that would be our only suggestion. Look forward to returning. Be prepared for high prices!!! read more

I really liked this resort! Had a chance to come for a work retreat and they were sensational. Granted, I didn't partake in the background planning, but everything was flawless. From the room to the spa, such great hospitality and accommodations. In talking with the locals, this is the newer, more upscale part of Jersey Shore (right up my alley) and they did not disappoint. I'll have to come back in Spring/Early Fall to do it all again. Bonus: In visiting the spa, Ingrid gave me a very relaxing full body massage! She got all the kinks out. Much appreciated! read more

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Looking for a short vacation not too far from home for my wife and my birthdays, we settled on Wave Resort in Long Branch. Having stayed at Asbury Ocean Club the prior year (and being pretty disappointed there), we wanted to try something different and Wave Resort seemed like it had what we were looking for - luxury hotel, right on the beach, ocean views and a bunch of nice food choices both in the hotel and at the surrounding Pier Village. As an Amex Platinum holder, we noticed a couple of days before our trip that Wave Resort began participating in Amex's Hotel Collection. Unfortunately it was past cancellation time as our original reservation was made direct through the hotel so we couldn't cancel and book directly through Amex. I figured it was worth a shot and brought it up to the front desk at check-in. They were able to accommodate us and allowed us to cancel and book quickly through Amex's portal so we would be eligible for Amex $200 hotel credit and $100 food and beverage credit. Really great service at the front desk. Friendly, courteous and efficient. Surprised to read some of the reviews about negative customer experience as we experienced such great service throughout. The room was really nice. We had a Deluxe Oceanfront King with a direct view of the Ocean from a nice sized balcony (again - a far cry from Asbury Ocean club where their oceanfront rooms are mostly street & parking lot, and a lot of neck-craning to see a slither of ocean). Pretty spacious. Nice decor. Balcony could have been a little cleaner but at a beach resort, not too surprising. We had a little issue with Chromecast on the TV but the hotel was quick to send over engineering. Two gentlemen who came were a great help and got us up & running in no time so we could enjoy all of our streaming services on a rainy day. No Room Service yet - I definitely recommend the hotel thinks about adding it. But we didn't miss a beat using UberEats and Doordash for a few meals. The front desk was gracious enough to even bring up our orders most of the time. Much appreciated! We had some small bites at the Boardwalk Cafe off the lobby. A nice bright and airy cafe with sandwiches, croissants, muffins, etc.... Great for a quick bite (and also eligible for the F&B Amex credit). We also had a dinner at Branch Cantina, their Mexican restaurant. Food was very good as we sampled their Nachos, Chicken bowl and Chicken tacos. Unfortunately the weather wasn't great - we had some cool and rainy days, so didn't get to try the pool or the beach, but we walked around Pier Village - a nice upscale shopping and restaurant center. There's a 7/11 right up the block if you need to pick up some convenience items. Two restaurants that we loved were Simply Greek (delicious authentic Greek food) and Turning Point (a good substitute for Room Service breakfast - great eggs/omelets/etc...). Their home fries were amazing! All in all - exceptional guest services - from the Valet, Bellhop, Front Desk, Cleaning Service and Engineering - everyone had a smile on their face, was helpful and efficient, and helped to make our stay a terrific one. We're already planning our next excursion here for later in the summer when hopefully the weather will be nicer and we can get to try out the pool/beach. Forget the negative reviews, as someone who has travelled often and sampled many 4 and 5 star hotels around the world, Wave Resort is definitely a worthy upscale Jersey Shore destination. read more

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A very nicely manicured beach front resort nestled within Pier Village at Long Branch. The resort is modern and clean. Some of the amenities include an outdoor heated pool, a spa, kids playroom, fitness center, and several restaurants onsite. The room is very nice. We booked a deluxe oceanfront room which has a walkout balcony that overlooks the boardwalk and beach area. It wasn't cheap by any means, but when compared to the nearby Ocean Place, I'll gladly pay extra to stay at Wave instead. I also like the fact that because Wave only has around 60 rooms, it never felt really crowded in the hotel. Only negatives for those considering Wave are that the rooms are a tad on the small side, and like I mentioned before, it is not cheap to stay at Wave, especially during peak season. read more

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I didn't stay at the Resort but attended the New Year's Eve Candlelight Concert, and it was an enjoyable experience. Staff were friendly and helpful, and the Drinks and Food served were pretty good. read more

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the hotel pool was filthy and hasn't been cleaned at all. a health hazard. I brought it to the attention to front desk manager, let's hope it's been taken care of. read more

Had a lovely stay here. Front desk was welcoming, parking staff were great. We had a room with the ocean front view and could watch the sunset and sunrise. Only issue was it was cold. 66 degrees in the room when we checked in. When it wouldn't get warmer we had to get someone to come check the thermostat and then they had to go into the computer to let the thermostat go past 68. Still never really warmed up. Other than that, everything was good. read more

Wave Resort - Sunrise from the room - Resorts Near Me - Long Branch, New Jersey

Went to "resort" for the day . You can pay a fee to use pool & get umbrella & lounges. Pricey per person . Food mediocre. Not much ambiance for the price. But Pier Village is worth the trip read more

Two good women friends need a late January spa day and over night get away. The original spa hotel in Long Branch was pretty booked up. So we thought we would try The Wave. A good choice. Modern with many wonderful views of the Atlantic. We had great massages in the spa. Shout out to therapist Emily. Lovely lobby and eateries. Very close walk to many wonderful eateries in Pier Village. We loved the French Avenue's happy hour and The Turning Point for brunch. Darn it we were going to enjoy our balcony! Down coats on and a bottle of wine. Coffee out there for sunrise. Many surfers in the January waves. Long Branch waterfront is in transition. Many luxury condos being built. Still quite a few modest homes. Nice mile boardwalk with Trax style boards. I thought we could get a great weekend deal in late January. Not. They are commanding surprising rates. Looks like week day rates are much lower but we work. We really enjoyed our whole get away and hope to return to The Wave. Looks like they have wonderful top floor wedding venue. read more

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Went to have drinks at the new bar that opened. Valet said no parking. Why???. This place charges $25 a cocktail and refused valet. So I went someplace else. read more

You can tell they are trying to be hip and trendy but significantly miss the mark there and on customer service. The atmosphere feels weirdly sterile with an almost warehouse vibe. Spaces are too wide open without any comfortable grouped seating to speak with people. All seating is in line with each other. The woman at the front desk was also rude. I had to inquire about dinner options and then she tried to steer me toward the bar down the road even though it was raining outside and the restaurant was open for another 20 minutes. I was there for a corporate event and a number of my colleagues had arrived before me. I found out that every single one of them was on the fifth floor with ocean view. My room was on the fourth floor overlooking the road and there was a barking yappy small dog in the room across so, given those two things, I asked to be moved. I was accommodated to a lower floor but at least with an ocean view but she almost didn't believe me about the dog because apparently those guests had not announced they were bringing one. I almost felt like she didn't believe me nor did she act like she was paid enough to care that there are animals that shouldn't be there as she basically brushed me off like a nuisance. She even mentioned that the coworker who checked in AFTER me had the nice ocean view. Things in common? All the coworkers with the nicer views were male. To say I was offended was an understatement. Also both times I got a room right by the elevator so she definitely had it out for me for some reason. I imagine that's what the high pitched sound was that I heard all night. Good thing I only stayed the one night. Last thing I will say is every room is freezing, as confirmed by my coworkers that their rooms were cold despite increasing the heat and all of our meeting and lunch rooms were freezing. read more

Beautiful Hotel with beautiful Ocean views, close to town and on the boardwalk. Beautiful pool and modern clean rooms. Would highly recommend. read more

Pro: - Beautiful view from terrace - clean and modern room Cons: - insane $58 parking fee in winter that is not clearly disclosed. It is buried in an email post confirmation. - inaccurate room listing on partner sites and took no ownership of it. - $55 resort fee during winter when basically all items are closed - "Accessible" Room had multiple accessibility shortcomings. - If you book accessible rooms you loose features like living room that the normal rooms or same category get. read more

Beautiful beach front hotel. Stayed on the fourth floor in room 418 which gave us a spectacular view The aesthetics of this hotel and Michael's great customer service at the front desk during check in was the most enjoyable part of our stay. Hotel organization still needs much improvement. Nearly impossible to get a bucket of ice. I tried calling the front desk, in room dining, and the number provided in the handbook. No one answered the phone. I went downstairs to the front desk where I was told to go back upstairs to my room to get my ice bucket and bring it back down. After searching the room there was no ice bucket. I continuously called the front desk to let them know but again no answer. I went back down to the lobby where the concierge very easily and quickly got me a bucket of ice (which could've been done in the first place) Around 6 am going on for about 20 minutes was continuous slamming of doors. Hotel should invest in soft closing doors. After checking out at 11am we wanted to hang out at the beach a bit longer. I assumed being a guest of the hotel the beach would be free. The attendant at the beach entrance was not accepting our key card because the card is blank and does not say wave resort. Poor communication. I called the hotel down at the beach and was told after checkout you can no longer use the amenities. I have never experienced this at any 5 star hotel. Prices are comparable to Montauk and NYC rooftop pool hotels but has a considerable amount of improvement to be done. read more

Wave Resort - View from terrace - Resorts Near Me - Long Branch, New Jersey

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For those looking to book; be aware that all amenities are currently closed, but the Beach is Open. Trying to stay Modern, they didn't fully think things through. The Beach Service needs some Security to keep non-guests away. They are trying to keep 6 feet distancing between groups on their section of the Beach however non-guests come & use the 6 feet space so there is no point. You can act as security and explain to them that this is a private section for The Wave Guests & they may leave but more will come & you become security guard of the Hotel; so you will eventually give up. Then the non-guests that were next to you will just move into using your beach chairs after you leave & the hotel beach boys don't care so it can get very loud & obnoxiously low. Food Service from Buzz Bar is another psychotic situation. You Can't phone in orders bc they have no telephone #, and when their app or web is down; you have to go in to charge bc they do not accept payments over the phone nor take cash on delivery. So no Delivery Service unless App is used. And you cannot modify orders on their App such as noting food allergies. Definitely didn't fully think things thoroughly. 2 Stars for being incomparably Better than the Bungalow. For the Non-Day Trippers to Long Branch, just stay at Ocean Place and keep The Wave in mind as backup if OP is Sold Out. read more

OK, seriously, glad I made my way to this part of the state, just to have met the lovely people at the Wave Spa. I've been to spas. I've gotten good service. This was different. They actually knew what they were doing and cared, even though they were aware that this was a one-off, as I do not live remotely close to them. Shout out to Rheena, who not only gave a fabulous massage, but also advice on how to prevent the back pain I've been experiencing. I felt terrific afterward. A second thumbs up to Madison, the lovely young lady at the front desk who did everything in her power to make us comfortable, including diverting people to other changing rooms so we could take out time showering after. Go for it! You won't regret it. Ask for Rheena. read more

Been staying at the Wave for 2 weeks. Absolutely beautiful, friendly and respectful! Family is always welcomed! Going to the sister location at the Bungalow Hotel for two weeks next because I LOVE the Wave Resort!! read more

We have been going to the Wave for several years. Parking was always free. This time it was $55 a day plus tax. Major rip off. When I asked why I was told New Management. So I looked into the new owners. It is The Kurshner Group. Yes Jarod Kurshner who made billions of dollars taking advantage of being affiliated with The White House and the most crooked administration in history. I was shocked. Never again will they see a dime of my money. Received a phone call from Craig. Good call. He explained rationale for parking charge. While I still don't agree he was kind enough to credit us for our fee which I did not ask. He also told me Kurshner has owned the property for 5 years. While my feelings about the owner have not changed and will probably keep me from returning I did upgrade my rating to reflect the actual facilities and staff. read more

Check your bill! Both my parents and I (3 rooms Total) got charged for an extra night stay upon check-in. When we made the reservation, initially we were charged one night and when we checked in they took a credit card and charged that same night. They asked for proof -American Express provided it and they refunded our rooms, the fact that it happened to so many people Is shady. Be careful! read more

Beautiful new resort in long branch. Everything was very clean and new of course. The customer service was great at the hotel everyone was friendly and nice. The rooms are a little small for the price. It's very NYC like. Also it bothered us that they didn't have a shelf of any kind to hold anything in the shower. Had to place everything on the floor in there. We had an oceanfront room so the views were beautiful. read more

Wave Resort - Resorts Near Me - Long Branch, New Jersey

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I agree that the hotel must work out all the kinks that everyone else named (mostly service-related things, like the fact that their valet app does not work and they are slightly disorganized at the front desk). And it is true that the hotel is next to an active construction site which could be offputting and disruptive if you are on the pool deck. HOWEVER, this place is brand new, and upscale boutique hotels are minimal on the Jersey Shore so I am grateful that this hotel is an option and I prefer it to a shore motel. Overall, I think it's great for a short getaway. It's easy to navigate and enjoy, the pool deck is lovely and has food and drink service, and we enjoyed the coffee bar, the casual restaurant, and the higher end restaurant downstairs (though all need service improvments). The rooms are new, clean, and set up well, and all have balconies with at least some nice views. All should note that this hotel caters heavily to kids and mostly families with children stay here. read more

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This place is a joke turned the heat up To 80 and the room was cold all night heat was not working ! Asked for late check out and the housekeeping comes and literally kept pushing the door w the safety latch on around 11am...11:50 security comes while i was on my way out of the room i was so confused because the night before the guy literally said he will give me a late check out everyone should be on the same page ..... long story less long save your money. read more

Horrible guest service, cancelation and check-in process. The hotel told us that they didn't have immediate rooms around 12 noon so they would take our cellphone and call us back when ready. At 6pm, still no call. We go to the front desk and say is there a room ready yet? They told us no. So we said we'll we need to rest - we've been traveling we're no longer going to stay. They still charged us $600 for the night and refused to drop the charges. Im confused if we were supposed to wait there until 8-9pm at night? Their policy protects them, saying that they need more than 48 hours notice or your cancelation is equal to the price you paid for the room (aka still charging you). As for the ambiance, it's upscale geared towards adults but with screaming kids everywhere - including the pool's swim up bar. read more

Bachelorette day for 12! Everyone at the spa was professional, friendly and accommodating. I had the best massage (Wave); the therapist was able to get all the kinks out and the warm mud was wonderful! Not messy, for those who aren't sure. Everyone enjoyed their service. I will certainly be back. read more

It's very simple: - rooms are tiny - they have the nerve to charge $50/day for parking - no comfortable place to open a laptop in room - no comfortable chairs in regular king room. (Have to sit on bed) - no restaurant in hotel - very overpriced ($900) per night in summer - some rooms face parking lot - staff are not particularly nice. I've stayed there 3 times and experienced the same thing each time. It's really intolerable. Management and owners think they are doing you a favor. Trust me. Pass on this one. read more

This past weekend, my mom and I stayed at the Wave resort for a mother-daughter getaway. It was a wonderful one night, two day vacation! From the moment we arrived, the hotel staff made the valet parking process so easy and stress-free. Everyone was so warm and friendly at the front desk. They were able to explain how we could get chairs and towels from the hotel right at the beach. We didn't even have to bring out own. You also get a wristband that is easy to swipe and use for access to the fitness center, spa, and rooftop pool. My mom and I loved laying on the beach, taking walks, and visiting some of the local eateries and bars. We found the hotel to be decorated so beautifully; it was modern, chic, and very well done! Room was spotless, and everything felt like a five star vacation! We also had a great balcony ocean view. The bed was so comfortable, and we got the best night's sleep of our lives. The next morning, we tried breakfast at the restaurant and it was delicious. We got the challah French toast, and it was absolutely divine. The coffee was great, and the woman server was super friendly and sweet. Also, we treated ourselves to a massage at the wave spa. James was amazing! I deal with chronic migraines and after leaving his table, I felt completely healed and relaxed. I was really shocked to see so negative reviews on the Yelp page, because it was truly one of the best beach vacations that we have had! Kate at the front desk was so helpful while she helped my mom book this vacation, that we both desperately needed. She was an awesome person to come in contact with. We can't wait to return soon and I hope to bring my kids this time! 5/5 stars! read more

It was expected that it would not be a smooth experience knowing this place has been open less than 3 months. Cons: Check in was delayed to almost 5:30pm, sat around with an infant and cranky toddler in the lobby. When it was time to go to our room, the room was not fully stocked so housekeeping was still in and out of our room to stock the items for the fridge, etc. She felt bad and kept apologizing but I felt bad for her because she looked so uncomfortable continuously knocking on our door to come in. Toilet was either rush cleaned or not cleaned at all, front desk apologized and sent housekeeping back to properly clean. There is heavy construction going on in the buildings adjacent to the resort. Excessive noise and dust everywhere, not very relaxing while trying to hang out at the pool. General staff is very young (possibly high school or college?) who were training new staff of similar age. No internet connection and my sister's phone did not work at all in the room. Pros: Head bellman and manager were nice. Manager bought my sister and I cocktails and gave us a keychain for the wait. Pool, gym, spa and kid's play room were located on the second floor where we were staying. Had dinner at the resort's restaurant, Ebbs Coastal Kitchen, staff was attentive and friendly. Overall good food and good service, a bit on the pricey side but server was very attentive and accommodating to our kids. Ocean view room had a great balcony, got to watch the sunrise and get some great pictures. The hotel was beautiful, has lots of potential. With that said, operations team has a lot of work to do. Lots of the answers to questions and requests were, "I'm not sure, we're currently working on that..." which is like the worst thing you could say. If you don't know then who knows? For the money we paid to stay here, I expected it to be a bit better. 3 stars altogether because the staff was nice. read more

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The view is amazing. But, it ends there. Rented a room for my daughter's shower, maitre'd was late and when she arrived, not helpful at all. Dirty dishes and silverware, disorganized and food was sub par. I could go on...Bottom line...Not worth the price. I complained after the event and got no call back. Awful. Just awful. The two stars is for the view. read more