We make an appointment with these people months ago and they tell me it's on Veteran's day and now…read moreupon arrival it's a mistake. It's actually another day in the future. I took time off to take my auntie here and now I need to take more time off for a mistake on there part. Very frustrating and it's poor quality. I don't recommend anyone to come here! Go elsewhere if you can. It's been renamed WAVE imaging which their new name with poor quality of service.

I had a good experience here. I needed an ultrasound done. Making the appointment was easy. They do…read moreneed doctors orders faxed to their office. Beware that the fax machine number is an 888 number. So, be sure to call and find out the fax number because apparently a lot of people confuse it with another number. My check in was quick. Have ID and insurance ready. My ultrasound person was really nice, explanatory and kind. I felt comfortable.

Everyone at this place is fantastic. Juan helped me get thru this trying ordeal ! Thanks Juanread more

At first, it was a little confusing on how to get in. But once in everything was smooth. Only…read moreissue I had was the receptionist had a horrendous cough, but she was wearing.a mask The gentleman doing my MRI was very patient with me as I was so claustrophobic. But definitely recommend this place.

Thankyou Emely for your help! Made our experience amazing & was able to hear heartbeatread more

We came in today to see my cousins' baby's gender. The facility was very clean and well-organized…read more When we arrived the staff was busy in a session with another family. The waiting room had a good amount of chairs for our family to wait. Once they finished the session we were able to go into the other room. The room seats 15 people. They have 3 different screens for the experience. Next to the 15 seats they have a wall up and have a section to put the mommy while they do the ultrasound. The speaker was also loud enough for us all to enjoy the baby's heartbeat. The only reason for the 4 stars was because the gender reveal rooms ac was broken. They did have a fan in there, but there was quite a few of us so it was pretty warm. Other than that I have no other complaints. The staff was very friendly and made the experience so much fun.

Never had any issues here, I prefer the Fullerton location over the Buena Park one due to proxemics…read more+ friendlier staff at Fullerton Dellyn was my ultrasound tech and she was extremely professional, informative, and patient with me as this was my first ultrasound Scheduling was fine as i was able to match their earliest availability and there were no issues with my insurance

My husband and I both were sent to Shin for MRIs by our separate doctors. My husband for his spine…read moreand me for my shoulder. The front desk, although not overly personable, are friendly and efficient. We each checked in with ease on both of our visits. The lobby has a few chairs, however there is room for more and I suggest they add some additional chairs as during both visits patients were standing for part of their wait. Bathroom is clean, office is tidy. Wait times for each appointment were not bad at all. Scheduling our appointments was also within a reasonable time. Parking is marked on the street for Shin patients at no cost, which is nice because this area is really tough to find easy parking and what is easy to find will cost you. Only one of our visits were we able to take advantage of the reserved spots, but very nice that they have them available. Now to the MRI. My husband is very claustrophobic and told them both on the appointment setting and in the office prior to the MRI. We both felt that the techs could have been a bit more sensitive to that. He felt like he was barely on the table when they shoved him into the machine without saying a word or warning. He was not mentally prepared for this. My husband is definitely no wuss, trust me, he's a rugged man's man through and through, but his claustrophobia is straight up real. His 45 minute MRI was cut short to 10 minutes because the anxiety got too high for him. The anxiety is not the technicians' fault, but maybe had they been a bit more sensitive to his phobia and gently eased him in, it may not have been so bad. He did return a week later with some comforting valium and the awareness that he would be flung down the chamber like a dude at a water park. He successfully made it through that second test. Now he's prepared. During my MRI, I did notice that they get you done in a hurry. It did not bother me one bit as I have no claustrophobia at all. Paying attention to the swiftness of the loading into the machine, my husband was right, they get you in fast. My headphones weren't even on my ears yet and away I went into the canal. But, again, for me it was fine, just noticing it since my husband was so sensitive to it. All-in-all, Shin was a great place to have our MRIs done, the ease of appointment setting, the wait time, the efficiency, the parking. Great job with all of this!! Our only suggestion is that when you have someone with true claustrophobia, a little extra care, compassion, and preparedness would be nice. Great job Shin! Would have no problem returning... and honestly neither would my husband, he'll just need the valium and the self-given pep talk first.

Turn and run, this location is the worst. Believe the other reviews, doesn't even matter if you…read moreHAVE an appointment you're not going to be seen for 2-3 hours. Unapologetic to the end, and unsettling when diabetic patients are fasting and haven't been seen for hours (even when coming at opening). Never been to a lab where this has happened and having been to a couple this was unprofessional and a waste of money and time. Save the $8 in parking and find another quest lab. Do Better.

Great lab techs, but the way this business is run is frustrating. There's no front desk, and the…read moreprocess feels very disorganized. We were already running 30 minutes behind, yet a lab tech who was supposed to be drawing blood was pulled away to help people check in instead of keeping appointments moving. Martha was great and very helpful and was Soooo smooth it did not hurt me at all to get my blood drawn, but she also had to stop to check my insurance, which added to the delays. The staff themselves seem hardworking, but the business operations and scheduling process really need improvement.

I had a wonderful experience with the team of the MRI department I recieved an admitting form on my…read morephone prior to my appointment it helped me save time in the office. When I got there I was a half hour early I was told to wait until I was called. they explained everything about the process and got started, before I knew it I was done got dressed and left very happy with the personnel they have working there. Thank you!

I've been here twice. Excellent service each time. Receptionist is very friendly and helpful. The…read morex-ray tech made me feel comfortable and helped me through it. I had a few MRI'S done each time. After each one and in the middle of it, she asked if I was ok. Office is clean and I'm always in and out. Glad they use this company. I've been to other places and I can't say the same things about them.

I had the pleasure of speaking with Monce, who was fantastic at helping me set up my appointments…read more She really went the extra mile to get my exams scheduled quickly, all at the same place. Plus, she even checked in with my doctor's office to clear up a little detail about one of the orders. I truly appreciate her helpfulness and professionalism when we talked on the phone.

Came here for a mammogram, referred by the health insurance I have. The staff was really nice and…read morethe lady who did my mammogram was patient/ I have had this procedure done before at a place in Bellflower 5/6 years ago and the lady who did my mammogram in Bellflower was very rude. I would definitely recommend this place.

I had to come here after an unsatisfactory experience from Excer Urgent care on Lakewood blvd. They…read moretold me they needed a "credit card" when I have full medical coverage! With all the healthcare fraud and breeches...there was so way I was going to do that. The receptionists at ContinuEM were super nice and got me checked in within 5 mins. Never did they ask me for anything financial other than my copay which was expected. Once I saw the doctor, boy was he thorough. He explained what was going on, what to expect and what I was doing that could make things worse. They gave me a steroid pill right there in the office - no need to go to the pharmacy! And they observed me after I took the pills to make sure I didn't have a reaction. It was actually a good thing that Exer didn't work out!

I brought my daughter in last night for a possible toe fracture. I came here because they were open…read morelate. They did X-rays and was told the radiologist wasn't in and they'd confirm with me today if there is a fracture. I've called twice today and still they tell me the report is not back yet. I am baffled. This is supposed to be URGENT care. The receptionist just told me that they could have it ready tomorrow. I have sons who have had fractures and the urgent care place I went to were able to tell me right then and there. I will likely take her to my usual place today and what a waste of time, money and energy spent here.

Here for a consultation with a surgeon. I saw Dr Fu. I need a few tests before he can do the actual…read moresurgery. I was on time. They called me in quick. The nurse, Fernanda was pleasant. I'm hoping things will go well.

Dr. B. Grey and Dr. S. Kang cared for my elderly mother for years! Both are fantastic obgyn…read moredoctors! Very caring, patient, comforting and experienced diagnosticians! My mother had Alzheimers and as it progressed both took time to make her feel cared for! Dr. Grey especially always calmed my mother very well under uncomfortable circumstances! I highly recommend all of PIH Health doctors as we have utilized oh so many different specialties for my mother and father and ALL have been a fantastic experience!

4/7/26 Came in for…read morean ultrasound appointment. I got here 30mins as instructed. Checked in, filled out and confirmed patient registration forms. Then, was called by Fallon to complete m registration. Even though I have been in this building, I can't recall having an ultrasound done here prior. There is a lab area that shares the same lobby though. I must have gotten my lab drawn there before. Fallon (female) registration staff was very friendly, efficient and professional. I was able to get the registration part of the process completed quickly. Thank you for an efficient experience, Fallon. Cherry the ultrasound tech was efficient and friendly. In and out. I got my radiology results in my portal the same day!

Eight years ago had to brain aneurysm, and I had to come here once to get a CD. I remember it like…read morea far away dream. I didn't know if it was something that really happened because I did just have brain surgery . Today I'm back again to get a copy of my CT scan of my brain. Looks like I'll be having brain surgery again, so I need to show my Neurologist my last CT scan. I could've called and asked some questions. But instead I just showed up and was like help. Everybody directed me in the right way. It was painless. But I did have to go twice. Yesterday he found my information in minutes and let me know that I just had to pick up my CD tomorrow. This morning I went and just ran in and out. Thanks guys! I'm grateful to all the people that work in all the areas of this hospital that saved my life ! Keep up the good work guys.