My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

Black hills Did my house crawl space job…read more Their job was terrible. Because they use old dirty insulation from my crawl space put that back . They said use new insulation. What kind of business they are!

Paul is fantastic! I called Paul for an issue that came up where the fridge was tripping the…read morebreaker at a rental of mine. Paul talked me through how to diagnose the issue over the phone to see if the issue was with the fridge or with the circuit itself. Upon finding out that the issue was with the fridge, Paul advised me to contact an appliance tech instead of charging me to come out in person to do the diagnosis. Finding an honest, ethical contractor is hard. I'm so thankful to have found Paul and look forward to working with him for many years to come. Thanks again Paul!

Thank you! I really appreciate your rapid response and the overall way your team takes care of…read morebusiness. I don't look forward to any more problems but I do look forward to working with you again.

Got a quote from Bob Larson to replace a outside freeze-free spigot. They wanted $789. Called…read moreHart's and the nice plumber guy charged $458! $331 less! Wow! I like an honest plumber!

Water heater was installed a few weeks after the old one went south. the new water heater is…read moreworking great but its been great however, the annual maintenance that has been scheduled for several months is being pushed back and after providing pictures of my water filtration system they can't tell me if they can service my system. I'm less than impressed as a full service company after paying a premium price!

A fantastic experience from start to finish. I requested a quote through yelp for installing an EV…read morevehicle charger at my house and am so glad that Elemental Electric is who we ended up working with! My questions were all handled in a kind and timely manner. I had no idea what I was getting into purchasing an EV charger and what went into it but I was guided by EE every step of the way. The workers showed up on time and ready to get my project done. They were also kind and treated my home with respect. They communicated with me and finished the job spotlessly! I am so glad to have found an excellent electrician to work with in the future as well as for this specific project. Would highly recommend Elemental Electric to anyone looking for a high quality electrician who is responsive, knowledgeable, and kind! Thank you EE team!

I had an electrical issue I thought wasn't a big deal but speaking with Jessie he advised me not so…read moremuch. My original thought would be just get an estimate, and schedule the repair at a later time. Jessie almost dropped everything and rushed over, and even in the rain repaired the ground wire to my house. He had estimated the repairs before coming over and then it was almost half that when he was done. The service was fantastic, and will keep him in my phone for the future.

Yes I'm an idiot but Ron from Sunset Electric didn't bat an eye when he showed me the problem I had…read morewas easily resolved by pushing the GFI button. Would not let me pay him for making the trip out here no matter how hard I insisted! You can't ask for better or friendlier service!

Best business in the entire Pacific Northwest! Quality work, Excellent customer service!!read more

I cannot rave enough about Take Charge Electric!! We had them out to upgrade our meter box and…read morehelp us with completing the wiring of our new garage. Matthew Woodriff was amazing - he not only did incredible work, truly taking pride in his work (even bragging to my detail loving husband about how perfectly even his wires were, which made my husband a very happy man) but he worked all day in the rain and returned early on a Saturday to finish the job. He's truly a perfectionist. He's what everyone should want in an electrician. We'll hire him for every single electrical job from now on. And I highly suggest you do the same! Small town local business, run by him and his wife. Clearly dedicated to quality and determined to serve our community for the long term. If you have any electrical needs - these guys should be your go to.

They gave me an written estimate for service of $300 and once they got here and saw that a line…read morewould need to be run they increased it to $680. The tech who was very nice said it was because of a miscommunication at the office. I asked if they might be able to lower that to $500 and he went outside and called the owner. When he came back in, he said it would be $1100. I told him no thank you and I was going to get other bids. Then he asked me for $250 for coming out and so I wrote him a check. I spoke to a woman named Jen from the office and she said yes it was a miscommunication but to go from $300 to $680 before taxes to then $1100 feels pretty unethical to me. If you make a mistake in your bidding process at your office, have some integrity and accept responsibility and meet somebody in the middle.

I've used their service in the past & recommended them to my friends…read more They are honest , trustworthy & do a really good job in a timely manner. I'd use them again , & would continue to recommend them

Awesome! Looking for…read moregreat communication, quick turnaround quotes, transparency in their quote and talking through the job, excellent customer service and great electrical team - pick this company! We love working with Travis and his crew including scheduling, billing and support staff