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    Waters Basement Services

    5.0 (1 review)
    Open 7:30 am - 5:00 pm

    Services - Waters Basement Services

    Foundation repair

    Moisture control installation

    Moisture control repair

    2 More Services

    Waterproofing installation

    Waterproofing repair

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    11 years ago

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    Frank's Basement Systems - Process of smoothing dirt

    Frank's Basement Systems

    (28 reviews)

    So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

    We used Franks to bury gutters, install a new bubbler at the street, and changed plumbing for our…read moresump pumps. This was not an inexpensive job compared to other contractor prices, but we went with Franks because of their reputation. Not everything went exactly to plan, a couple things were missed by people, but Frank called me personally because he was not happy with the execution of the project. I wasn't even that upset because they felt like minor annoyances compared to past contractor experiences I have had. They had already communicated that they intended to send different people out to fix them, but Frank went above and beyond! See during and final pictures! We fully intend to use them again for some future basement projects. Listen, you can't control everything everyone does as an employee of your company, but you can make it right. And if you aren't sure if a company you hire is going to have your back if something goes wrong unexpectedly or something gets missed, then just choose Frank's because they are just incredible at taking care of their customers. Above and beyond!! We are grateful to have them!

    Top To Bottom Roofing & Home Improvement Company

    Top To Bottom Roofing & Home Improvement Company

    (3 reviews)

    I contacted John Geer, owner of Top to Bottom due to extensive damages completed by another…read moreconstruction company. Would give this company 10 stars, if possible, for the following reasons: Mr. Geer, owner and sale contact was extremely pleasant to deal with. No nonsense, job assessed, contract clear, on time, closely supervised and worked along with crew, knowledgeable of requirements, codes, and specific areas of construction, treated crew well and created an extremely positive experience during the chaos of home repair. This company is family operated and consists of skilled workers, some family members, who have been working together for decades. The entire team works well together and greets you each morning. Job is completed carefully down to the smallest of details. Each crew member takes pride in their work and has high standards towards repairing your home. Extra care was taken towards my home and property. Crew often arrived at 7:30 am and worked on several occasions till 7:00 pm. I was informed of each step needed at the start and end of day. I was provided with photos and descriptions of each transaction regarding the major construction to my home. Communication exceeded my expectations as well as the outcome of the job. Highly recommend this company. You will not be disappointed.

    They are absolutely unreliable. I have spent months trying to get an estimate and then get the work…read moredone. They didn't return calls, they said they would call back and never did. It came down to them suggesting I had time to find someone else. I saw them in my church bulletin and wanted to honor the ad, and they didn't have any integrity.

    Waters Basement Services - waterproofing - Updated May 2026

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