1. Erie Home Basement Solutions

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Rochester, NY

Erie Home Basement Solutions

2.1 (8 reviews)
Closed • 8:00 am - 5:00 pm

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Services - Erie Home Basement Solutions

Moisture control installation

Moisture control repair

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Recommended Reviews - Erie Home Basement Solutions

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2 months ago

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1 year ago

They do not honor their contracts. They will waste your time and then fail to do the contacted work.

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1 year ago

Helpful 4
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Oh no 1

1 year ago

Helpful 3
Thanks 1
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3 years ago

Business owner information

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Danielle R.

Helpful 1
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2 years ago

Business owner information

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Danielle R.

Helpful 1
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3 years ago

Business owner information

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Danielle R.

Helpful 7
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3 years ago

Business owner information

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Danielle R.

Helpful 7
Thanks 1
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Oh no 1

Ask the Community - Erie Home Basement Solutions

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ABS Foundation Services - Before

ABS Foundation Services

(10 reviews)

I moved into a house that had a very tight (8-12") crawlspace where the moisture rotted the floor…read morejoists to the point of cracking. Due to the limited access and uncertainty of how much damage existed, many companies took one look at it and didn't want to bid it. Tim was able to come up with a plan to create an access, dig out the crawlspace, repair the structure, seal it against moisture, and re-insulate it. His team did a great job in the time expected despite finding more damage than was planned. I had his team come back the next year to fix similar issues in other areas of the crawlspace on a much larger scale. There, we found many more issues that were unexpected including structural flaws and water line leaks. Thanks to his team's broad skillset, work ethic, and knowledge a huge amount of work was done in as short of a time as possible. Tim was also helpful in suggesting options to save time and money on the project by me bringing in side labor apart from his team's work. The house was torn up for this project, making their commitment to getting the job done correctly while also dedicating 100% of their time to my job was invaluable. Projects like these where the amount of work is unknown leaves the homeowner vulnerable to being soaked on cost, work that is incomplete, or a project schedule that drags on and on. I found Tim to be very reasonable in setting expectations as best he could, getting us to a solution, and finding a fair way to set his prices so his team wasn't working for free and I wasn't overpaying.

ABS waterproofing is wonderful. They did our basement on the lake in 2018. Tim Case stands behind…read morehis work and is incredible. Whenever I call Tim answers and is there for us. The water levels are very high again and we had an issue. Tim did not hesitate to stand behind his work. He came over right away and helped us. If you want quality work and incredible customer service, then call ABS !

Top To Bottom Roofing & Home Improvement Company

Top To Bottom Roofing & Home Improvement Company

(4 reviews)

I cannot recommend this company based on my experience…read more Communication was extremely poor from the very beginning. Phone calls went unanswered, text messages were ignored, and instead of scheduling an appointment, he showed up unannounced at 10:15 a.m., waking me up by climbing onto my roof without any prior notice. It's now been over a week, and I still have not received an estimate. At no point did he discuss the scope of the work, explain what repairs were needed, or provide any pricing. What was most frustrating is that he never even inspected the two areas we specifically called about. Those were the main problem areas, yet there was no investigation whatsoever. Instead, he simply took a few photos while standing on the roof and left. I was left with pictures but no answers, no diagnosis, and no estimate. I was also surprised to learn that the company does not offer any workmanship warranties. While that may be their business policy, it did not give me confidence. When you're trusting someone with one of the most important parts of your home, standing behind the quality of your work matters. Overall, the lack of communication, the unannounced visit, the failure to inspect the areas we were actually concerned about, the absence of an estimate even after more than a week, and the lack of any workmanship warranty left me with a very poor impression. Unfortunately, I cannot recommend this company based on my experience.

They are absolutely unreliable. I have spent months trying to get an estimate and then get the work…read moredone. They didn't return calls, they said they would call back and never did. It came down to them suggesting I had time to find someone else. I saw them in my church bulletin and wanted to honor the ad, and they didn't have any integrity.

Crawford Basements - Team Photo

Crawford Basements

(6 reviews)

A year ago we called Crawford Basements out to look at a basement window well which was leaking in…read morea new property we purchased. The wall under the window was starting to get moldy and we were very concerned. I assumed the recommendation would be to glass block the window in. Dave Crawford Jr., the company representative, said that would be completely inadequate and went on to recommend a window well drain and a complete drainage system under the existing concrete floor. Cost $7695. He was very persuasive and insisted with confidence that this was the only adequate method to control the moisture. I stupidly signed the contract and put 30% down ($2308.50). Two days later I called Crawford Basements back to hold off and try the glass block first. I asked if they would put in the glass block for me first and they said that was not a service they offered. After much pestering by me, and many phone calls, they finally said they would refund all but $400, but would put that amount toward the full drainage system if I should decide to do that. I had another company install the glass block for $230. The problem disappeared immediately and hasn't returned. That was a year ago. This company only has this expensive drainage product and they will push that on you aggressively. Be careful with Dave Crawford, he is very smooth for his young age and will prey on your concern about mold. Legally, Crawford Basements did nothing wrong because I signed the contract, however, most reputable contractors either don't pressure you to sign and put money down (2 months ahead of the scheduled start day), or they refund your money if they have spent ZERO time on your job - because they want your future business. This lesson cost me $400.

Fantastic job, the crew was professional and fast. Everything that was promised was done 110%. From…read morethe estimate to the end of the job Dave was there every step of the way. I highly recommend Crawford Basements.

Erie Home Basement Solutions - waterproofing - Updated November 2026

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