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    Water Wizard

    5.0 (1 review)

    Services - Water Wizard

    Plumbing inspection

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    4 years ago

    Very responsive. Great customer service and very friendly people. Knew exactly what needed to be done to remove bugs from well.

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    Brian B. Quick Plumbing - Contact Brian B. Quick for your next plumbing service!

    Brian B. Quick Plumbing

    (232 reviews)

    Sorry, but they're THIEVES. We have a run-of-the-mill tank toilet where a piston is fixed into the…read morebase and the flush valve moves a cylindrical sleeve up and down. The plastic piston snapped off the plastic piece that keeps it solidly attached. They wanted SIX HUNDRED BUCKS to fix it when I can buy a new toilet for $250 and have it installed for $100. Or I could just buy the kit for $30. But here's what REALLY galled me: in the past--EVERY TIME I hired a plumber--he did the work; I paid him; and he left. This time, I felt like a cold business transaction: he wasn't interested in wasting time on the work, only on finding a richer, stupider client to fleece for $800. Ironically, had he quoted $195--an outrageous $50 for the part and an outrageous $145 for his time--I wouldn't have complained. Jacqueline K. Featherfuck! This is SOMETHING NEW: they don't behave like PLUMBERS, but like PLUMBING MAGNATES. I understand that tradesmen are in business to make money. But the attitude here was clearly, "We're here to make BIG bucks, and--if it suits our fancy--we'll also fix your problem." Plus, consider the BUSINESS IMBECILITY of just SKIPPING clients for richer ones: they're turning down A LOT of work and wasting technicians' time, gasoline, and vehicular wear and tear.

    So I am very torn giving this review because the plumbing technician was nice and worked really…read morehard to get the job done for us and while we sincerely appreciate that, it unfortunately doesn't negate the other issues that occurred. In the midst of doing the work they never covered the floors and in the process of moving the toilet they completely scratched up my hardwood floors which are now ruined. Not only that the toilet downstairs was never caulked, the toilet upstairs wasn't installed bc we had to do drywall first. My husband said that was fine, he would install it but they didn't leave the bolts for us to put the toilet back on. When we reached out to the technician he blamed it on his helper and kept it moving. The got the adhesive for the piping on my walls and trim which doesn't come out and now needs to be repainted. To me, it just lacks of care and seemed to be a complete rush job that now leaves me with more work of trying to replace my floors and paint my trim and install and caulk a toilet that I paid the company over 2K to do....

    Water Wizard - plumbing - Updated May 2026

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