1. Water’s Edge Pool Service

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Water’s Edge Pool Service

2.5 (11 reviews)
Closed • 8:00 am - 5:00 pm

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Services - Water’s Edge Pool Service

Pool chemical testing and balancing

Pool draining

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Madalyn M.

I paid $600 to have them reopen my pool, we never got all the algae out of my pool, and then my hoses broke and I ordered what they suggested and they were going to install them, but I never heard back for weeks, I was even blocked for a few days and then I finally got a cancelled invoice and a message saying they would no longer service me. Very unprofessional and they could have communicated much better. I would not have paid the $600 as my pool never was restored and I was ignored. While paying the monthly fee as well.

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7 months ago

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1 year ago

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1 year ago

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Edwin P.

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1 year ago

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Civic's Pool Service - Beautiful pool right here in Westchase Fl! Always so nice to take care of our neighbors.

Civic's Pool Service

(13 reviews)

Update: I was contacted and we discussed all my concerns. They were quick to provide some chlorine…read moretablets and ensure that I was happy. I appreciated the communication and kindness! **************************************************** Overall happy because they kept my pool nice and clear. Communication could be much better. One visit, they removed my pool robot-vac and set it aside. The visit log just simply said "vacuum not working". It had just been working the day prior, so I took a look and it had a piece of mulch that caused it to seize up. Removed the debris, and it worked just fine. No big deal. On another visit, we noticed they did not put any chlorine tablets in the floater. It was just empty. A few days before their next visit, I put my own chlorine tablets in the floater. But when they did their weekly visit, I come home to find the floater set aside on the pool deck with NO tablets in it. My brand new tablets I had just put in the floater were just gone. The visit log said, "Need a new chlorine floater" It was an old floater so the "floor" of it fell out (but you could put it back and as long as you gently place it back in the pool, it held the tablets). I called them and left a voicemail describing how my tablets just disappeared because they decided the floater is no good. I said it would be helpful if they would at least leave 2-3 tablets for me so I can put them in a new floater. So that was annoying, and they didn't even call back. Finally, I had been planning to take over pool care on my own, so I later sent an email letting them know. I know they got the message because they didn't come, but it just would be nice to be acknowledged when customers call or email. Again, overall, they kept the pool clear, so I appreciate that much. If I could do half stars, I'd say 3.5 out of 5. Keep in mind that while they empty baskets (including the one at your pool equipment), you (or someone) still needs to clean the filter once in a while. This helps your filter last longer and do a more efficient job.

Called them for service. Uses answering service. They did not call back after 2 days.read more

Water’s Edge Pool Service - poolcleaners - Updated October 2026

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