Was scheduled for a delivery with this company - given a window of 8 to 5 and was walked through…read moreeverything over the phone with their office people. They understood my delivery location and what I was looking for and even why I was switching water companies. Everything was nice, easy, and pleasant - up until 23 minutes before my delivery window was to close. At 4:37 pm I received a text message letting me know that they were sorry to have to inform me that the driver stopped by and decided that the delivery might be too challenging..... to which I had to ask what was challenging about using 1 of 3 elevators and a hand truck to deliver (clearly using one in your picture on your website)... no response. I tried to call the office and got an automated message letting me know that I had reached them after hours (they close the office at 330pm Monday- Friday). Eventually the owner(?) Clay reached out to me with a "solution" .... They wanted to leave the water bottles at the bottom of the stairs and have me deliver them to myself.... (Still charging me the extra delivery fee for apartment delivery) - in this same message he blamed the lack of response earlier in the day on his office staff - citing he asked them if they followed up with me. No thanks... it's clear this small family owned company can't accept new customers and can barely service the ones they have. You can honor your promises as a small business owner even, that says more to me than any review ever could. I'm thinking that I likely dodged a bullet with this one, but wanted everyone else to have the opportunity to make an informed decision.

This is a small family owned water delivery. Depending on where you live in Parker area, they only…read moredeliver a few times a month and they won't deliver any new filled waters unless you have that many empties. In my case I ran out of water early because I didn't know how much to order the first time. I asked if I could get an extra delivery and had upped my order to 3 bottles instead of two. I was told I would have to have all 3 empty bottles out in order to get 3 filled waters. That means all bottles would be empty on delivery day. Which means you are out completely out of water at that point. I don't see how this would work for anyone. Seemingly you might be out of water for as long as two weeks and if you are not there to put it out, it could be a month. I decided this wasn' t going to work for me, for this was my vacation home and I'm not there full time. I had to take my empty bottles and fill them myself. So on delivery day, I wasn't there and both bottles had been filled by me and they were inside my house. So no delivery at all. The whole reason I did this was so I would not have to lift heavy bottles at my age. My only option was to cancel my account. So I asked if they could just charge me a reasonable price for the empty bottles. There answer was 20.00 dollars a bottle. Which is a ridiculous price as I can buy them at Walmart for 13.00. They weren't willing to work with me at all. Why should you have to get to completely empty before you can get the same amount delivered. I used to have Sparklets, they were very accommodating to your needs but I was told they don't deliver to my address in Earp Ca. I'm 72. The whole reason I did this was lifting heavy water bottles was very difficult. On my first order I asked several times to deliver to my back porch, so I wouldn't have to lift the heavy bottles from the front porch to the back porch. They totally messed up the delivery and put everything on the front porch. 2 heavy 5 gallon jugs and 2, 24 case waters. I had to get a dolly to move everything from front to back. Up and down stairs. They would not come back and move them. In short really bad customer service and the girl on the phone could care less about helping with any of this, and seemed a bit annoyed that I was even asking . So much for family owned. I don't usually review on Yelp but maybe they will improve their customer service for others in the future. YOU CANT WAIT TILL YOU HAVE COMPLETELY EMPTY BEFORE YOU GET NEW, HELLO. After posting this review, I got a text message from the girl on the phone who proceeded to try and make me feel bad for my review by bringing the assassination of Charley Kirk into it. No apologies for any issues I had with them. No mention of talking to their family about these unreachable delivery options. This is extremely unprofessional. I cannot recommend them. I'm tired of no one cares about good service any more. In reading other reviews, I see I'm not the only one who doesn't agree you should have to put out all your water bottles in order to get the same delivered. When you still have a full or partial full bottle in your water cooler machine. Apparently they just don't get this! The whole reason we have water delivered is to have water at all times. This makes no sense.

Found some amazing rocks and minerals here! The prices were great. I will definitely be back!read more

We visited Gem World in Quartzsite a few weeks ago and we were told there's another one in Apache…read moreJunction so we visited recently and saw the similarities. This store is a much more wholesale-focused store; most items are in boxes or stacked haphazardly. It's like a treasure hunt but everything is so well priced and way more affordable than buying from a high end gem store. If you're wanting a "regular" store experience this may not be the place but we brought our kids and there's something for everyone!

I scheduled an appointment online, and they responded right away saying I can come in whenever. I…read morecame in around 12-1 pm on Monday and was greeted by such welcoming staff. I got a watch resized and had the battery replaced. The whole process took about 20-30 minutes and Cole, (the birthday boy) did a great job in ensuring my watch was the right size, and ensured my needs were met. In the meantime, I had talked with Lauren at the front and had a great time!! The staff here are truly so welcoming and helpful. They ensured the process went as smoothly as possible and ensured all of my needs were met. I would highly recommend checking this place out for any Jewelry needs!

Capri Jewelers offers some of the most professional experience. They are all so welcoming, and I…read moreagree if you contact them online, response is almost immediate. I just purchased for the 4th time today, and no matter how big or small, or how expensive the items are, they treat everyone the same. I 1000% recommend them as a business and your next jewelry purchase should definitely be with them. Thank you for everything

Amazing selection of rough, slab, faceted and cabochons gems! I was a kid in a candy store!…read more Their fluorescent room was super cool and I had to buy several items to create display pieces with. Julia was wonderful and knowledgeable about everything. She even packaged my purchases super well for me to mail back home. I can't wait to work with the materials I purchased! I will be back!

Raul is the best, very knowledgeable and cool. Incredible selection, best in the greater LA regionread more

Update: Been visiting more often as they've begun to add…read moremore candle making supplies. Their fragrance oil quality is one of the best and very reasonably priced! Becoming one of my favorite stores! I do wish to see more such as: containers, packaging, types of wicks (they have a decent selection already). Mostly containers is my request.

I've been a customer for many years as I loved supporting the original owners Norm and Norma (when…read morethe store was called Arizona Soap Supply). I appreciated the personal attention I received with my orders, thought their prices were fair, and rarely had issues with items not being in stock. My first visit since the change in ownership was a bit of a let down. While the store has been updated and looks beautiful, prices have significantly increased and many items are not in stock. When I called to confirm a large order I had placed for pick up, I did not receive the warm customer service I had grown accustomed to and sort of felt like my order was a nuisance to them. They told me there were 2 items they didn't carry anymore and I appreciated the heads up so I could order elsewhere. I didn't receive confirmation for pick up, but stopped in a week later anyway to find out the status of my order. Fortunately it was ready, except of course for several additional items they didn't have. The women at the front desk were WONDERFUL and as helpful as they could be. I appreciated that! I'm not sure I'll go back. High prices for all the updates are not impressive to me and the inconsistency with basic inventory is concerning and frustrating. Maybe still growing pains...? I miss you Norm and Norma.

So cute inside, very clean, and filled to the brim with eco friendly alternatives. Beautiful large…read moreglass bottles to refill from. Super easy process too, they weigh your container and then you go fill it! It's really nice to refill containers instead of buying new. Time will tell if the dish soap & all purpose spray will work as well as the tried and trues. They also sell a lot of items I've already purchased on my own, like Leaf razors. These require blade refills so it's helpful to be able to get those in person instead of shipped as well.

I had been wanting to check out this location ever since I saw them at a local farmers market. I…read morehad seen only one other place like this in Denver, and loved the concept. Really great experience. So many bulk cleaners to choose from, I had to start small and go from there. Otherwise I would have bought some of everything. Decided on the HUSH laundry detergent (lavender, rosemary and sandlewood), Citrus Sage All Purpose Cleaner and Glass/Chrome cleaner. I brought my own containers to full, but there were some in the back that other people brought in for others to use. The APC is my favorite. No harsh chemicals in anything. They will weigh your empty container, you fill up what you want and bring back to be weighed for your purchase. There are markers on the tables to write on your containers to remind you of what is in each. They have so many eco-friendly, sustainable household and beauty items. Some things that you may have never thought about! Besides being at this location, you can find them at a lot of the farmers markets across the valley. I love this place!

My wife had some gold jewelry that she wanted to sell. She first took it to where we bought it and…read moregot a low ball price. It also would tell us how much we over paid. Don't buy jewelry at an Old Town store. We called about 6 places and got different prices or no prices. Some wanted us to make an appointment. Finally I reached out to Kevin at Gold Star he gave me the highest price yet over the phone. Went there it was a family run business Kevin was a nice man from Chicago like us. We had a nice conversation filled out the paper work and got paid the amount he quoted over the phone.He has a lot of great stuff in there for sale too.

Love going to this pawnshop! The owners are brothers, they are very approachable. The items they…read moresell are good, there are variety of choices!

The lady working let me stand there and hmmm and haw over stones for my jewelry class for 40…read moreminutes. LOVE HER! Great prices and my jewelry teacher is always gagged to mars and back about the prices, even though silver has jumped considerably in this day and age.

S J Jewelry supply is a full-service family business intent on providing everything you need to…read morecreate jewelry. Mario, the owner, is always so helpful with finding the right tool or piece of equipment so you can get the job done. And if he doesn't have what you're looking for in stock, he will order it in or do his best to help you find it! SJ JS is the best!