What an amazing experience with Mark from Lyons!…read more 5+ stars for service, quality, and value. My husband asked several plumbers for quotes, and Mark was the first to reply, right away. He gave us a fair estimate based on the problem description and scheduled a visit immediately. True to his word, he quoted the exact cost when he arrived. During his first visit, Mark was thorough, answered every question, and explained everything clearly. He fixed half the issue on the spot and returned the next day to finish the job. Because the old valve was badly installed and the surrounding "box" cracked when it was removed, Mark went above and beyond. He replaced the whole box and the new valves, a service that would normally cost an extra$200, but he didn't charge us a cent for it. He tested everything before leaving, and when I mentioned our weak‑pressure shower, he instantly diagnosed the cause, explained what caused it, and showed me the issue, and fixed it at no additional cost. I also asked about the slow draining sink, and Mark handed me a tool to remove the debris and showed me how to access the clog. Again, this was free of charge. Mark assured us that Lyons' labor and parts come with a one‑year warranty and that the components used are built to last. In today's world, it's hard to trust someone you don't know, but Mark made us feel completely comfortable and at ease. We're thrilled with the service and will gladly refer Mark and Lyons to anyone needing plumbing or drainage help! We will no longer be looking for another plumber again.

The Lyons replaced our tankless hot water heater and did the work as promised for the quoted price,…read morewhich was a good value. We have had hot water since then. I like that! I will call upon them again.

Overpriced. I was able to get a better system installed for almost half the price. They also…read moredramatically overestimated the level of hardness of the water

We requested the service via Costco. We were visited by Brian Hull (sales) and he went through some…read moreof the features of their (RO) water purification system and also tested the water from our tap, and refrigerator. We compared it against the distilled water that we had and the results were appalling. Installation was scheduled and their technician Adam Marjason completed the installation in less than 2 hrs. He is organized, knowledgeable and communicated the instructions of the RO systems to us. He answered all our questions post installation and practically went through the dos and the don'ts of the system. I will update this review in an event of any issues (if any) and how it was handled. But until then, overall we have good experience right from the start.

Came out within an hour of me reaching out. Jim was great. He was thorough and talked through…read moremultiple options for how to fix my hose big. Also was able to install a new tub spout for me. Pricing was reasonable. I hope to not need a plumber again anytime soon, but would absolutely call them again.

Jim from Veteran Plumbing Services came out to cap a gas line for us. He was punctual and…read moreprofessional. The price was comparable to other estimates we got. We're very happy with his work! One thing I would say to be aware of is that there is a $49 dispatch fee. The company was nice enough to credit that for us when we had the work done two days later, but I got the impression that wasn't normal procedure. Just something to know!

I had a great experience with Mallick Plumbing. Jose and Kyle replaced a toilet for us today and…read morewere a pleasure to work with. They were very respectful of our home, wearing shoe covers and making sure they didn't leave a mess behind. The installation looks perfect and works great. Thank you, Jose and Kyle, for the professional and friendly service! Also wanted to give a shout out to Kristen and Sarah for helping with coordination / documentation!

I was a customer of theirs until they tried to rip me off by charging almost $900 for a hose bib…read morereplacement. That being said there are plenty of other plumbing companies around.

Hired them before for my water softener system and they are excellent. Re-hired them to handle my…read morereverse osmosis system and also repair the reverse osmosis faucet leak. They are professional and reliable. Highly recommended.

I needed to get my water testing done and they came out and performed the test. I had some bacteria…read moreso then they chlorinated my well and retested and I was able to pass. They also did some testing and found my old water filtration system wasn't doing anything. I had them install a three tank DROP system and I couldn't be happier. The drop system is fantastic, my water is now soft and rust free. It's nice that it's all Wi-Fi and I can monitor and control it remotely. I highly recommend this business and the DROP system.

Installed water softener and carbon filter. Can tell the difference immediately in the house. Had…read moreissues with the product and they came out and fully fixed the issue and were quick at responding

My water filter was leaking and needed the piston and seal replaced. Chuck found the correct part…read morefor a system that was installed nearly 10 years ago by another vendor. We scheduled a convenient time to do the work and Chuck got the job done quickly. He tested the filter to make sure everything was in order and charged a very reasonable fee (less than the original vendor charged for similar work 2 years ago!). Chuck has a lot of experience in water systems and I highly recommend Nova Water. I will certainly use them again in the future whenever needed.

I had some minor outdoor faucet and inside water valve issues. I called Collier's plumbing and Dave…read moreanswered. Within two days he was here working on the issue and getting everything replaced or repaired. He and Scott worked very well together and are very pleasant to be around. I felt what they charged us was fair for the amount of work that they performed. Everything is 100% running again now. They're definitely my go to plumber now and are on my speed dial.

I chose Collier's not only because they had the highest reviews, but because they quoted me the…read morebest deal out of all the other quotes I'd received. I had not listed it as an emergency, but they came in within 24 hours, no nonsense, got straight to work, had the clog fixed, and charged me exactly what they said they would. Highly recommend.

I have been using Solutions In Aqua for three years. Their service and knowledge has been…read moreoutstanding. We have a water softener and neutralizer installed and maintained annually by them.

judge for yourself-this is the actual email stream ending with this email from one of their…read morespecialists... "Before we decide on a date, I will need to get to a better starting point. Unfortunately, the DC area is very inhospitable to large vehicles, and as I explained to you before, we've had major problems due to this. I did speak with the tech and he explained that he did not want to pull over to call because he was busy negotiating the traffic and was only running about 15 min late at that point, and then, the parking space that took another 20 minutes (we don't take DC jobs where there is no parking and upon checking your file, it is noted that you would facilitate parking.) The causes of the problems may not matter to you, but they are important to us in order to determine how we change or approach services in your area. Everything said, if we can work together with a more tolerant attitude, then we can move forward. If working together is no longer an option you care to involve yourself with, particularly with the parking, then my decision would be that we can no longer work for you. Please let me know your thoughts. Thanks! name deleted Sr Water Specialist Solutions In Aqua Services, LLC. aka, American Water Pro 301-852-0201 cell/txt 301-769-6886, Opt 1 888-370-2226, Opt 1 888-523-5445 Fx www.americanwater.pro www.solutionsinaquaservices.com www.solutionsinaqua.com From: customer (name deleted) Sent: Tuesday, January 31, 2017 5:39 PM To: name deleted Subject: Re: Service Issue , S 1/31 Actually, your service man was 40 minutes late. Perhaps he could've called me to let me know he was running late? What is your upcoming availability in my area? thanks customer (name deleted) On Tue, Jan 31, 2017 at 5:28 PM, specialist (name deleted) wrote: Because we are a service company, there are sometimes issues with previous services that take longer than expected. We give every client as much time as they need within reason, as we would do for you if we were to go past the two hour window. Maybe you could've called us when you had to leave to let us know so that we would not spend more time and travel and looking for parking and there was no reason to go because you had already left. It took over 20 minutes to find a parking space, so in actuality we were only running about 15 minutes late. Thanks! specialist (name deleted) Please excuse any typos! Sent from my iPhone On Jan 31, 2017, at 5:16 PM, customer (name deleted) wrote: Hi- I was at my home until 11am as you said this would be the end of your arrival window. I apparently received a text message that someone knocked on my door at 20 mins til 12pm. Please let me know your other availability in my area Thanks On Wed, Jan 25, 2017 at 1:31 PM, specialist (name deleted) wrote: We can confirm 1/31, 9-11 arrival time. We will bring an extra faucet. Thanks!

OK, A&B Luck is my go-to plumber! They just came out (on time, I might note - Tristate Plumbing,…read moretake note....your technician showed up 4 hours late) and checked my water heater. The technician was informative as he went through to make sure all was well. It was. So, this trip cost me $95 from A&B Luck, and that included the service call. Tristate charges $250 just to show up. But, I've digressed.... If you're looking for a wonderful plumbing company near Germantown, MD, chek out A&B luck. I personally don't think you can do much better. Oh, too, while downstairs the A&B tech noted that the water softener serviced by Tristate 2 weeks ago (at a cost around $500!!!!!) was unplugged! The techs at Tristate can learn a lot from the techs at A&B Plumbing.

The pros for this company: Courteous receptionist/appt…read moresetter. Text system is operable but only during business hours. We were told the tech would come between 3pm & 7pm. The cons: We received a text at 4PM confirming we were on the schedule from 3-7PM. At 7:20PM we were still waiting. No call or text from them explaining why they did not arrive during the window of time given to us. Our home warranty company (Old Republic) is having to start the order all over and schedule a different plumber.