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    Water Boyz Pool Service

    5.0 (1 review)

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    Response time

    10 minutes

    Response rate

    75%

    Services - Water Boyz Pool Service

    Pool chemical testing and balancing

    Pool draining

    Water Boyz Pool Service Photos

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    2 years ago

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    Taylor Made Pools - Backyard paradise

    Taylor Made Pools

    (54 reviews)

    Our experience with Taylor made pools was mostly good with some not so good. The project took 6…read moremonths. A lot longer than I would've hoped. But due to lots of rain things kept getting pushed back. Bobby was great. There were a few miscommunications on the initial sell and quote but those were handled well. They started almost a month earlier than we had thought so that was great. Craig was probably the best part of the build. He was as attentive as possible with all of his other builds and obligations. He would pretty much bend over backwards to fix any issues we had. He dealt with my crazy with grace and I appreciated that! The manager of the company is another story. My one experience with him wasn't great. He's not easy to work with, very stubborn, and doesn't like to hear issues related to the build that we have had. Very argumentative. He seems to be money driven, not customer satisfaction driven. I get owning a company is hard with all that's involved but a little finesse and kindness goes a very long way with me. I wanted a small sum of money discounted on our coping because the installers messed it up permanently but he refused and wanted to try to fix the issue. It couldn't be fixed which I knew it couldn't be. But we still paid full price because it wasn't worth the hassle. We wanted a waterfall/cave/slide combo built and Rob from Rock-N-Waterfalls was the best! His crew that built our structure were the most awesome group of guys. So attentive to what we wanted. Super nice and personable. And they did the most beautiful job on the whole structure. The demo crew, plumbers, and mastic crew, were great. We did have some issues with the pebble crew. The pebble tec was becoming stained about a week after the pool was filled. But Craig organized another acid wash to fix the problem and it's been great since. I was extremely impressed with most of the crews clean ups after each job. The only 2 who left big messes for us to clean up was the pebble crew and the concrete crew. They do need to work on not causing a mess for us. We have permanent blue staining on our retaining wall from the pebble. And blue stains blasted on the fence and some of my garden decor. There was some damage to our front yard from the dig tractor. Even though it was stated in the contract that Taylor made won't fix what they broke they still made it right and fixed it. So I was very appreciative of that. Construction on your home isn't for the faint of heart and I realize things will go wrong but everything was handled well. Now to the negative (which isn't directed at Taylor made) The concrete company they use is a joke. Thats where we had the most trouble. The only thing we are unhappy about with our pool is our decking and coping. The concrete looks terrible and was a very rushed job. Not finished well in many areas, very rough jagged raised spots. His company left hundreds of broom fibers in our concrete coping after the brush finish that left behind lots of permanent indentation marks. The owner of the concrete company, Alex, was difficult. He argued with me about the issue and was pretty unprofessional. A pipe was burst under the newly poured concrete. Which nobody turned the water on before pouring to make sure there wasn't a problem. (So if you get a pool personally turn your water on to be sure it's working right before concrete) So our brand new concrete was ripped out. They came out and replaced it but the replacement concrete looks like a toddler did it. So in my opinion they very much need to contract with a new company for the concrete work. We've been left with no doubt how to work the equipment and how to take care of our pool. We were given loads of advice and knowledge. It is a lot and intimidating but we're learning. We did ask for several upgrades and they were seamlessly added in to the project. So All in all we are very satisfied with our pool. It turned out absolutely beautiful and my kids and I couldn't be more happy with the pool. It was a lot of stress but I have no regrets. Knowing everything I know now I still would use Taylor made again if we ever needed another pool. Craig made the whole situation worth the stress and easier to handle.

    Worst company ever!! Would NOT ever recommend…read more Several backyards in our neighborhood have pools , NOT built by this company When they arrived they encountered a large boulder and stopped Why did other neighbors have a pool built? Most companies will work for business and make things work, Not this company. They back filled the dirt and quit, still charged us 10k for equipment usage, permits and employee bodies .

    Water Boyz Pool Service - poolcleaners - Updated October 2026

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