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WE Pool Service

5.0 (1 review)
Closed 7:00 am - 5:00 pm
Updated 2 months ago

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Services - WE Pool Service

Pool chemical testing and balancing

Pool cleaning

Pool draining

2 More Services

Pool maintenance

Pool skimming

WE Pool Service Photos

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Norvell Pools

Norvell Pools

(9 reviews)

Ashton is great !! He's very helpful and knowledgeable. Professional and his work is good…read more Moved into a new home and he helped us understand our whole pool setup. He comes every week and has helped us so much. If you're looking for someone to hire for your monthly pool cleaning, look no further than!! Give them a call!

After having issues with a previous pool maintenance company, I tried to take care of the pool…read moremyself and failed miserably. Eventually, I did some research and came across Ashton from Norvell Pools. I gave him a call, and I'm glad I did. Ashton came out and did a thorough inspection of our pool and aging equipment. He pointed out several issues, took the time to explain each one clearly, and made sure I fully understood what was going on. I never felt like he was trying to upsell me. He was transparent, honest, and genuinely focused on what the pool needed. He quickly got the water balanced and looking great. Ultimately, we did need to make some repairs, and Ashton was fully capable of handling everything. We ended up replacing the filter, valves, and pool heater, all installed by Ashton. We've been very happy with the results. Any time a question or issue has come up, Ashton has been prompt, professional, and committed to keeping our pool in perfect swimming condition. His pricing is fair, and the quality of his work is excellent. If you're looking for reliable regular maintenance or need equipment upgrades or repairs, I highly recommend Norvell Pools.

PoolgenX - Team member cleaning a pool.

PoolgenX

(115 reviews)

What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

WE Pool Service - poolcleaners - Updated May 2026

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