Brent came out and did a great job answering all my questions and concerns about my pool. Even the…read morestupid questions. He took his time and explained how everything on my pool system works and informed me about making adjustments to help my system work better. Went through with me about how often filters should be cleaned and replaced. Informed me about pool vacuums. I signed up with him because he knows what he is doing and is well educated about the chemicals and how to handle situations. I would recommend East Valley Pool Service to anyone looking for pool service! Thanks Brent!!

Brent responded to my request quickly. Set up a time to come out and look at the issues I was…read morehaving with my pool and spa. He went over recommendations costs and thoroughly outlined what he does at his maintenance costs for additional work when needed. Everything is written up to review and get back to him if and when your ready to proceed. Very impressed with his work ethics. Looking forward to seeing my pool looking like it should. I will post before and after photos once it's done.

Contracted to do our pool build. At first was very involved and knowledgeable. Once the job was…read morestarted, he couldn't be bothered. He gave us another contact, Cory, who was much more helpful. David never did a final walk through with us. We had to handwater our backyard grass and plants for 2 months in the summer because we were never told they broke a line. We still have concrete overspill in our grass. Our gate was broken and closed for inspection, but broke again a week after. It had been put on backwards as well. They only offered to split the cost for a new one with us. About 10 months after the build was final, a pipe to the pump began to leak. We tried messaging and calling multiple times with no response. Once that final check was written, it was very hard to get ahold of anyone. There were other issues along the way. I so felt that David only wanted to talk to my husband. He blew me off multiple times, or wouldn't do what I asked. He would say, "I'll wait to talk to your husband about that." The pool was my project for our house.

Poor communication. Unresponsive even after reaching out multiple times. Had to go to another…read morecorporate company instead

I highly recommend Caldwell Pools Service Ian Caldwell owner. He is both Profesional and…read morepersonable. His service is impeccable and he goes above and beyond each and every service. If you are looking for a pool service company, he is the one. We have had Ian doing our pool for a few years now and he and his company are 5 star! Eric & Kimberly Guerrero

Ian has been doing our pool for the past 8 months and we are fortunate to have him on board. He is…read moreon time, communicates well and gets along with our dogs. In fact, they can't wait to see him. Our last pool guy suddenly did not show up for 4 weeks and when we started with Ian. it became clear that we stepped up a notch on the service level of our pool. I highly recommend Ian!

I've never been treated so rudely from someone I was trying to give business to. First he made is…read moreseem like my home would be too much extra work for him. That's fine, let that reflect in your quote. But then he made me seem crazy for even wasting his time because I wanted a quote. Me: hello Porter: you know I have like 12 pools to do right? Me: ok... Porter: I can't just drop everything and you know a pool from me starts at 70k right? Me: that's expected, we were just asking for a quote. And we are in no rush. Porter: I can't drop everything and drive to you and than drive back to build a quote, that's 4 hours of my time Me: ok we won't be reaching out to you for a quote anymore. Thank you

Dave is building our second pool, he is the best in the business! He and his team are so amazing…read more Such hard workers. They show up at 6:30 in the morning and stay til their work is done, which is sometimes 6 or 7 pm! I would recommend Dave a million times! He's been at our house for two weeks, people are shocked with how quickly and efficient he works!

I just wanted to say how amazing this pool company is. Ryan, Mike and Zack have all been so great…read more The quality of the their work is definitely worth the cost. If I ever have a problem they are always willing to come on days I'm not scheduled. If you're looking for pool service I would definitely go to them first.

I would avoid Inland Oasis for pool service. If you hire them the price might be right but the…read moremaintenance will not be good. Sure they'll show up every week and check the water but don't expect it to be balanced or the pool to look good unless you constantly monitor them. If your water sanitation is off you won't be informed. My pool was actually GREEN with algae yet nothing was done except offering an expensive device after I CALLED to ask what was going on and complained. I specifically asked if there were chemicals that would help and was told NO. I took a water sample to a reputable company and had it analyzed only to find out that not only was it far out of balance but that there was an additive that would remove and control the algae. The pool was seldom vacuumed until I insisted that it should be done weekly. The sides was also not brushed until I complained. This company has one goal: make money by providing minimal service.

Wish to thank Robert and Harry For solving my pool dilemma with the right part and a great price…read more Robert the counter man was very knowledgeable and easy to work with and understand. he went out of his way to satisfy my problem. I highly recommend Valley, Pool And Spa for your Pool And Spa needs as it is a great place to visit. sincerely yours Clifford Montuoro.

Been going to Valley Pool Supply for the past 2 years. They are very helpful, very knowledgable on…read morethere products and trouble shooting my problems. I recommend them to all. Jeff

They are punctual and always go beyond expectation. I have no worries when it comes to my pool…read more The water is always clean, clear, and sparkling. They repaired my robot filter and it's working just fine. They are very professional.

If I can give a zero star, I will! BE CAUTIOUS! you need to pay upfront and never get refund if…read morethings can't be fixed! Then Juan will not get back to you if you ask for a refund or ask him to fix the issue. Juan asked me to pay $610 to fix my pool heater before the work started. I told him very clearly that I'm in the process of selling the house and pool heater has to be fixed before closing. He said all he needed was to replace a main panel and the heater will be good like a new! But later he couldn't fix it. The buyer is very upset so I have to offer them a credit! When I asked to refund, he refused and said he invested in parts and labor. This sounds ridiculous, your responsibility is to identify the problem, advise your client and fix the issue. If you can't find the real problem, that's the problem of you not your client. I comprised and told him it's ok if i can't get refund, but I do need him to come back to fix the issue since I already spend money. He said yes but never showed up! Worst experience ever. Just rip off money!

Great business! We rented a U-Haul from them to get our stuff from storage and move into our house…read morein Beaumont. From start to finish everything went smoothly. While my husband and one of the employees were checking the U-Haul to get turned back in, I happened to find a gold spray paint that I couldn't find at Home Depot or Lowe's. It was priced well too so I bought it. The young lady helping me was very nice.

I live near this hardware and if I need anything I think they may have I go there. They are always…read moreso good to help you find whatever you need. Very nice it is really good to have them in our area. I hope more people will experience their hospitality.