I am very unhappy with Redlands Pool Service. I had them for a couple of years and my only complaint was the billing...sometimes it was due on the 31st of the month and sometimes it was due on the 1st and 31st. However, recently I have had 3 pool techs in the last few months. They all promised to fix a piece of equipment and even took the part...I asked them if they could do it and they said sure. But months went by and nothing happened. When I called to remind them, I was told it would be done the next day. A month later, I told the tech I would be looking for a new service unless the part was fixed, but that my pool was turning green and I would let him know. He walked away and left my pool green!! When I called the manager, he said there was a lack of communication and he had to fire people that had been lying to customers. He then stated he would NOT come back to fix my pool since I planned to do business elsewhere. I was stunned...after several years of having them and paying them, when I need them they do this??? Because I complained about their service? You decide. read more