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Watauga Dental Center

3.3 (3 reviews)
Closed • Closed

Services - Watauga Dental Center

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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Brident Dental & Orthodontics

Brident Dental & Orthodontics

2.0(118 reviews)
2.2 mi

I brought my daughter in for cleaning. The dr. suggested to pull out all 3 wisdom out when she had…read moreno complaint what so ever. Aug 18, 2014, my 16 yrs old had all her 3 wisdom tooth pulled out by Dr Kim. In the processing of her healing.... The end 1st week, she started to develop an infection on her cheek where she was injected to mum from the outside of her cheek for the procedure. Concern arise and I called the office to ask if I should bring her in to have the doctor's look at her. When called, I was told, "the doctor only comes to the office once a month". I was a bit confused as to why only once a month. I asked to see any doctor in the practice, and was told again that the doctors are only in once a month and suggested to rise mouth with water and salt. Two days later, I grew more concern and called the office again, I was told, Dr Kim lives in Vegas and only comes to the office once a month, I was not offer to see any other doctors what so ever, for which I had thought that would had been the routine. I was left with the understanding that Dr Kim is the ONLY doctor lives in Vegas and only comes to service Wisdom procedures once a month in that office. By 2nd week, her cheek swells more, I called the office again, I asked if I can just bring her in for any doctors to just look at her. I was told to bring her in to see a general dentist on 9/22/2014. The general dentist looked at her..nothing was done but said to rinse with salt and give it some times to heal till her follow up appointment with Dr. Kim. I was a bit relief that at lease a doctor within the office was able to see her, yet, I was still very concern due to the swelling. By 3rd week, She developed puffs so bad, her whole cheek swelled up toward her eye. With the General dentist told me to give it more times to heal and the office staffs telling me Dr. Kim lives in Vegas only comes to the office once a moth...I was devastated. With no hope and much concerns, I took her to see my family doctor on Sept 25, 2014 ) and was told, " it's an infection", and best to see the doctor did the procedure. Back to square one!! After few unsuccessful attempts in trying to get my daughter in to see Dr Kim and after seeing family doctor, the infections appears worst (swelling with puffs). I called your office asked for manager. With frustrations, I explained my situations with tears and let office manager, Veronica know that I am willing to fly my daughter out to see Dr Kim in Vegas. After all that stress and run around, office manager, Veronica told me Dr Kim's's other locations in Euless, Tx for which I was NEVER told of. That very next day Dec. 22, 2014.. I took my daughter to see Dr Kim in the Euless office. DR Kim than drained the puffs out and prescribed her with antibiotic. It was such a relief to finally be able to see Dr Kim. However, much damaged was already done. As you can see, the procedure took place on AUG 10, 2014 and IT ISN'T TILL Dec 22, 2014 that she was able to see Dr. Kim. THAT'S 4 MONTHS LATER.!! This place has a very poor staff knowledge. I felt like they got my insurance to pay for my treatment once the procedure is done that what ever happens after is up to me. THIS CASE IS NOT OVER!!! as my daughter is left with a scare on her cheek for life!! This place is rated at -100

This place is the worst dentist office I have ever been in. I wait multiple hours every time I go…read more 2+ hours sitting in chair waiting for 'the dentist.' They are rough and spray water all over your face. It is dirty and unprofessional.

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Brident Dental & Orthodontics
Brident Dental & Orthodontics
Brident Dental & Orthodontics

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Watauga Dental Center - generaldentistry - Updated May 2026

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