This is one of the best dentist I've been too. My child was extremely afraid of the dentist and…read moreKevin was the best and made my child comfortable and helped him overcome his fear. The staff are very friendly and helpful. They have in-depth knowledge that goes beyond just dentistry. My son suffered from breathing problems that I had no clue of. Which I'm glad he caught. No other dentist I took him to told me about. They will treat your kid like their own. They also have great coffee.

We've been to several of the Children's Dentists in the DFW area and was glad to have this office…read moreopen up near us. It's conveniently located of the main street on Keller Parkway. They're amazing with kids and their service is definitively one of the best I've experienced. In my short experience with kids, they tend to be anxious when visiting dental offices. It was amazing to see how ours lit up in excitement to visit this office. They do a great job keeping the kids either engaged with their bedside manner or focused elsewhere with some sort of kid's programming while they're in the chair. The children actually enjoyed their teeth cleaning. Dr. Johnson and every member of the staff were some of the best I've had experienced. They did a great job answering any questions we had and actually took the time to explain and give estimates on when new teeth would be coming in or what they saw in x-rays. I was so glad that the team here took the time to go over details in x-rays and at no time did it feel like we were being rushed or inconveniencing them with questions. The facilities were very clean and bright/welcoming. Kids obviously enjoyed the coin they received at the end for the toy vending machines they had in the office. Our children were excited and recognized the office and Dr. Johnson from their visits at their local elementary school. They were very professional with their COVID precautions and even came out of the office to check our temperatures. Easily the best experiences we've had with a Pediatric Dentistry.

We recently relocated to the DFW area and also our daughters first visit for the dentist. I cannot…read morerecommend this practice enough! Everything was top notch, from the first phone call of scheduling an appt, to meeting the Dr and talking through all things teeth. My daughter left saying "I love the dentist" which is a testament to the entire staff!

I have been bringing my three kids to Dr. Roberts for about 10 years. My son is autistic and Dr…read more Roberts and her staff were always patient and kind. Last week my twins had an appointment. Now I know that Dr. Roberts has or is in the process of retiring but I assumed we were still going to be treated with the same service as we have been. This was defiantly not the case this time. Ashley was not there to welcome us as normal. Instead the staff has been replaced including the extremely rude and unhelpful woman who was at the check in window. She rudely asked me if I have filled out the new patient information. I told her we are not new and all of our information is the same. She let me know that with all the changes they have a new system and I would have to start over. Ok fine. I asked her for the paperwork to fill out to where I was barked at "we don't have any papers, you have to do it on your cell phone." I told her my cell phone does not get signal well enough in offices to fill out 2X paperwork if I could have paperwork or fill it out when I got home to my computer. She informed me I could not see the doctor until I figured it out. I understand the need for this what I don't understand is being treated like I am too stupid to use my phone and not being treated like we are a valued patient. There are dentist offices on every corner in this area. Dr Roberts has kept us a loyal patient but unfortunately the quality of their patient care is no longer what my children deserve and we will be finding a new dentist. Being a pediatric dentist they should be more selective and ensure their staff represents them as a place families can feel welcome and comfortable bringing their children so you don't loose more patients as you with us.

Dr. Roberts is an amazing dentist . She saw both of my kids and was able to assist me in…read moredetermining their needs based on great exams. She showed me both of their x-rays and talked me through each of their concerns (nothing too alarming). Her staff was friendly and kind and my kids can't wait to go back for their next cleaning.

For all of you who don't like seeing a dentist, this one you'll be glad you did !! Great service,…read morethey extracted a wisdom tooth which they said was extremely difficult and many dentists would have chickened out sending me to an oral surgeon costing ten times the amount. She actually undercharged me due to a minor clerical error and honored the cost - despite taking far longer than usual due to the complexity of this troublesome tooth. I'm soooooooooo grateful for their work, their professionalism and way they worked with me - and this came about due to their current special for free exam and X rays to find the problem tooth. I give them a GOLD star at working with patients and very highly recommend them !! Brian North Richland Hills, TX

I rarely leave negative reviews, but this experience was frustrating. Their poor communication made…read morebeing treated by them impossible. I'm posting this review on August 1st. I submitted my insurance information on July 13 to determine what treatment would be covered. After waiting without any response, I sent a courteous follow-up. The office requested my date of birth, which I immediately provided, yet I still never received an answer to my original question. I don't expect instant results, but I do expect communication. A simple email explaining that verification was still pending would have been sufficient. Instead, I was left to repeatedly follow up while having already shared personal information. That experience did not inspire confidence in the office's communication or administrative processes, and it makes me question how responsive it would be once I became a patient.

Great office with very friendly staff! My husband and I took…read moreour fourteen month old to see the dentist for the very first time, we were very nervous and read reviews on Google before we made our decision to pick IKids. But after the first visit we love them! The office is very clean with clean activities for kids to do while waiting, and the front staff is very personable. Once we were called back we were met with Sara who did the initial exam and gave us a little goodie bag with a new tooth brush and tooth paste. Then Dr. Ross Hamilton took care of the rest. He was very nice and answered all of our questions, he was prompt and to the point without making his patients feel rushed. After the exam Sara gave us a T-shirt and a toy before we left. We are very pleased with IKids' service!

Very disappointed in this practice. They make sure to blow you up with communication reminders of…read moreappointments, but failed to notify parents of charges ahead of time. Showed up today to a surprise charge for use of fluoride treatment and X-rays. They stated they verify insurance the day before appointment...ok great...still could have called me and let me know instead of allowing me to show up unprepared!! Not very good business practices and definitely could offer better communication in this aspect. It wouldn't be hard to include a charge in one of the 10,000 notifications they send out to remind of the appointment to offer transparency.

This office is the most professional and patient-care oriented dentists office I have ever been to…read more From the moment you come in the door until you leave the staff make it a seamless and easy experience. Check in has always been pleasant and easy for me. There is one woman who has been there for hers and even remembers the first time I came to the dentists office even all these years later. To be honest, it is somewhat memorable. My daughter slipped and bashed her teeth against the side of the tub and broke the top four front teeth in her mouth. At the time I was completely freaked out. They were completely understanding with me and got her in right away and they put her in a private room to pull her teeth and made it fast and as painless as possible. Dr. Ta told me it was because she was still nursing and it was from milk rot on the teeth-- it weakened them. But the way he talked to me and set both my daughter and I at ease-- after that I took all my kids in to see him. My eldest son has mouth crowding. He recommended we work with an orthodontist to determine the course of action to get the teeth to come in the best way possible and make a dental plan. He helped refer me to a good one in my area and both offices worked so well together it was really seamless (for years). In all these years I have never had an issue with billing and they always make sure I understand the charges and why I have them before they charge me or do anything. The office is really big on preventative care and my kid's teeth are so much better after we started coming. They do floride and sealants for the kids (but you can opt out if you want). They also have a very nice panoramic X-ray machine that gets every detail if your kids don't like the bite X-rays or they need more details for the mouth. They also have semi-private and private rooms for kids with sensory needs. The experience for the kids is also awesome. When they come in they can play games or watch tv. Then when they go back they are weighed and they check their height. Once they go to the exam table they are given headphones to watch tv above them (and this also blocks out the sounds of the dental tools which is great). Once the exam is done they are given a bag with toothpaste and a toothbrush, and some floss. They get a token to pick a toy from a machine you can insert the coin into and turn. My kids love this part. Sometimes they get an animal balloon or a sword balloon. They leave happy. The staff has always been very kind and respectful to me as well. No matter where your kids get seen, you the parent can see them. If they are in the main area you can stay with them if you ask or you can watch them through a window (it's one-way so the kids don't see you and start fussing for you). If it's a private room where they are doing a procedure they give you an iPad and you can watch them on the iPad. It's really awesome. I really trust Dr. Ta and his staff. I tell everyone I know and I wouldn't go to anyone else. I highly recommend you go and see for yourself.

0 stars, because they've ruined normal dentistry for us. Like, get this... I go to the dentist…read moremyself, and not only do they not compliment me for brushing & flossing, they also don't give me a ballon animal every time I go. Jokes aside, we've had great experiences! Kids actually enjoy going!

I had a great experience here! All of the staff was extremely friendly and welcoming. They seem to…read morereally care about what they do and it shows :) will definitely be returning for my routine cleanings!

They feel like family! The dr, hygienists and front desk, everyone is so nice! They answer the…read morephone, appointments are easy to make, Dr is friendly, easy to talk to and takes great care with the patient. Can't say enough good things about this office! My son and I both go here.

Love Dr Mac and the staff. As always great experience…read more The kids love going to Dr Mac and live the staff.

We had an appointment scheduled on December 29th. Unfortunately we were running 30 min late to the…read moreappointment. The person answering the phone was extremely hostile and told us we need to reschedule and pay $75 fee. We are externally shocked and very sad by the hostile behavior of the clinic. Our son is 2 years old and he took a nap right before and he would be crying so much if he e woke him up early. I thought it was for the best of us and the doctor. When I tried to call again the clinic they won't answer the phone. We really don't understand why the doctor is being so mean to us during this Holiday season. :(

Always a very positive experience at this Dental Office! The Hygienist, Mona, rocks! She is always…read morevery friendly and professional and I always leave with my teeth feeling brand new! From the front desk, the doctors, hygienists, and assistants, this Dental Office is top-notch!

Completely blown away, again, with Dr. Duplantis and staff! So grateful God led me to this dental…read moreoffice and am on my way to being much more healthy! My first visit revealed four dental infections! Thankful those are all taken care of, and I'm looking forward to continuing my dental plan. Neglecting self can be a huge part of being a care giver. However, I'm so thankful and blessed for caring for my precious mother almost eight years ago, now. Also, hormones, menopause, and relationships can play a part in neglecting self. Please take a moment and make an appointment for yourself! Today is the day you can begin your self-care by taking care of your teeth! This dental office will change your outlook on dentistry, as well as, help you feel seen and heard!!! Blessings on your self-care journey! You won't regret it!!! Please trust me when I tell you that staying on top of your dental care today can save you much expense later on! Terri

I love Thorne Family Dentistry! I always get greeted with a…read moresmile and everyone is very professional. I am typically scared of the dentist but I always have a pain-free and quick visit.

Worst dentist office ever and we have been going over a year! We got new insurance and they didnt…read moreeven mention they didnt take when I took my kids in for a cleaning. So of course not covered! Then did a special $250 cleaning on my son and didnt even tell me. Thats illegal.