I had a great experience here! All of the staff was extremely friendly and welcoming. They seem to…read morereally care about what they do and it shows :) will definitely be returning for my routine cleanings!

They feel like family! The dr, hygienists and front desk, everyone is so nice! They answer the…read morephone, appointments are easy to make, Dr is friendly, easy to talk to and takes great care with the patient. Can't say enough good things about this office! My son and I both go here.

Dr. Rupesh was so kind and caring! He took great care of us. The experience was pleasant, listened…read moreto my dental pain and he treated the issue with such care and help.

Had to wait a while, but Dr. R and Bri were efficient, caring, and thorough. Dr. R was able to fix…read morea cavity and do my cleaning in one appointment which I so appreciated. Will be returning and recommending to all who need a dentist.

I paid for my treatment up front and now they are trying to charge additional on top of what I…read moresigned off on. Even if it was a mistake as they said it was it was not an insignificant amount of money and if I had known the additional amount it may have changed the services I received. They already charge the highest amount in the range for the service and maxed out my insurance. Since there are dentists on every corner I would look for one that does not do a service then tell you they made a mistake with billing and ask for more. Seems scummy. I am not at all happy with this situation.

I once had a visit where there was no dentist. I was told by the technician that if something…read moreshowed up in the X-rays I would get a call. I thought it was odd to go to the dentist but not been seen by one. But hey, I am new to the area, this is the closest office so I let that slide. Then today... My daughter had an appointment at 2:20pm, she needed to get 2 cavities fix... I thought "30-45mins... okay, I'll wait in the car" I work nights. But 1.5 hours later and nothing. I asked front desk for an estimate of time left, and they tell me she is scheduled for 4pm?!?!! What?! I tried to call my daughter multiple times to ask if she was already seen, but she would not pick up. Later she told me that they would not let her answer her phone (understandable, since she was being treated, but still). She also told me they were extremely busy and there was only one dentist working between rooms (btw, my daughter said the dentist apologized x the long wait). Anyways, so my daughter got the anesthesia shots, and the dentist went to work on someone else... by the time she came back to my daughter the anesthesia had almost wore out. I work in the medical field, and believe me, I get it when we are short staff... but at least let your front desk know to make sure they have the right information before they pass it on. Please do not over schedule patients if you don't have adequate staff. I rather you reschedule me than made me wait that long to get treated.

Loved this dental office!!!. Best experience ever. Everyone here is super nice and friendly. They…read moreexplained me everything in detail and answered my questions patiently. The office is super clean and very advanced. Dr. Rashi is amazing and honest. I was very comfortable with her and she took pictures of my teeth and showed me which teeth need what. It is the first time someone took pictures of my teeth and explained me what's going on instead of just telling me. They also stayed late beyond their working hours to accommodate my husband's emergency dental work.

Had an amazing experience at Ensure Dental Care ! The assistant was fantastic and Dr. Rashi Muthal…read moreis incredibly great !! Highly recommended this place.

So update I am done with this dentist my son came in to the office which he do all the time by…read morehimself and he was treated so rude cause they assume he was a kid walking off the street.. why would a elementary kid be WALKING the streets at 10am wtf... I would cancel my appointment but it's a 50 dollar cost that will go to collections.. ( I completely understand not wanting people overflowing your establishment, if they not here for service but how would you know if you do not ask). This the second time my kids been treated bad by the front desk staff

They will try to scam you! Don't go here! They are told to up sell you every visit and then when…read moreyou don't want to do that they will not refund your copay! They are scammers!!! Find yourself a decent dentist with nicer staff. The hygienist I had today was such a bitch.

Absolutely wonderful experience. The entire staff was friendly, professional, and welcoming from…read morethe moment I walked in the door. Everyone took the time to answer my questions, explain things clearly, and make sure I was comfortable throughout my appointment. The office is clean, organized, and runs efficiently without feeling rushed. It's obvious they genuinely care about their patients and take pride in what they do. I highly recommend this office to anyone looking for quality dental care and a team that makes going to the dentist a much more pleasant experience.

I had been a patient at this dental office for about 10 years. Unfortunately, I recently had to…read morechange providers because they no longer accept my insurance. At my new dental office, during a routine cleaning and X-rays, they discovered issues with a crown that was placed about 3.5 years ago. The crown was not properly sealed, had a rough and sharp edge, and there was even a piece of cement left under the gum. What is most concerning is that I had multiple X-rays done at the previous office after the crown procedure, yet neither the dentist nor the hygienist ever mentioned these problems. Now I have to live with this crown until my insurance will cover a replacement, and the warranty has already expired. This situation has caused me both inconvenience and disappointment. I trusted this office for many years, which makes this experience especially upsetting. I wish I had been informed honestly and earlier so the issue could have been corrected in time.

I highly recommend Eagle Mountain Dentistry! Everyone in the office is incredibly kind, welcoming,…read moreand helpful. The entire staff goes above and beyond to make sure you're taken care of and to help in every way possible. The dentist is, without a doubt, the most patient and gentle dentist I've ever been to, and his dental assistant is just as caring and compassionate. They made me feel comfortable throughout my visit and truly took the time to make sure I had a great experience. Thank you, Eagle Mountain Dentistry, for your exceptional care and outstanding service. I highly recommend this office to anyone looking for a dental team that genuinely cares about their patients!

I moved to the area recently went to this dentist for a cleaning/checkup. The office is clean and…read morecomfortable. I was impressed by the front office. They were very efficient in setting up my insurance. The hygienist, Eric, was kind and informative. Dr.Renas explained the results of my exam and had a plan for going forward. Overall, I am very pleased with this dentist and this office.

As a long term client, I am extremely disappointed in Ballard Family Dentistry. The Treatment…read moreCoordinator/Manager formed a treatment plan with an invalid code (D9248) and unnecessary code (D7953) for a wisdom tooth removal which resulted in an extremely high treatment plan bill. The invalid code (D9248) has been deleted from the American Dental Association (ADA) since December 2025. On the phone, the Treatment Manager repeatedly told me "it's the code we use at our office and it's a valid code and I will need to pay out of pocket for it and I should contact my insurance company if I have concerns about codes and billing. My insurance company let me know the code is invalid per the ADA. Additionally, the (D7953) is a rarely required procedure for wisdom tooth removal. In all, I am very leery of the integrity, honesty, and due diligence at Ballard Family Dentistry and I highly recommend all current and prospective clients to thoroughly review their insurance coverage prior to paying for dental work outside of routine cleanings at Ballard Family Dentistry.

Had a filling done on a chipped tooth. Fell out twice within 2 weeks. Charged my insurance twice…read moreand said they wouldn't pay again for another year but I could either pay for it out of pocket or I could do 2 crowns destroying 2 perfectly good teeth! Research your options!

They do not listen to their patients, pushing a deep clean process, along with unneeded X-rays, I…read morehave never had to have a deep clean or even one recommended until coming to this dentist office. Coincidence? I just wanted a cleaning with no X-rays on my 2nd cleaning...at 1st I was told that would be ok by the office mgr, but once I went back that quickly changed and I was told it was required by their practice. Dr Zhanna gave me a stare down when I told her X-rays were not necessary or required.

I am beyond frustrated with this business. I've been a patient for over 5 years. I like my dentist…read more She does great work and helps with my anxiety. That's why I stay but their billing department is atrocious. I've been misbilled, double charged and now being billed more than a year later for a procedure I already paid for ! Yes! They hold you hostage over money at this office. No listening or reasoning. Sadly I will likely leave even with dental work under warranty because they audit my account more than a year and decided I didn't pay for a crown when I did. TX has a timely billing law too. Family of 6, all have left for a different dental office now other than me.

Best Orthodontist that I have found. The negative reviews here seem to be miscommunications with…read morethe reception and/or scheduling section. I have never (my 3 boys and myself) have never had any issues with any of the staff from start to finish. Thanks to the care of the staff and Drs. Birth and Fletcher (Dr. Stewart retired). Have always been just what the doctor ordered (pardon the pun). There is also more here than meets the eye. The not only can make your teeth perfect, but they also can help you if you have sleep apnea, if you grind your teeth or if you get migraines. They can also help you if you get fever blisters. I gave 5 stars because in the many years of coming here I have never had any problems and found all of the staff to be absolute caring professionals. So thank you to the Birth and Fletcher team for giving us beautiful smiles with straight teeth that we are proud to let shine! If you are looking for a noteworthy Orthodontist than look no further.

Absolutely love coming to this office. I have done the Invisalign treatment and it was such an easy…read moreprocess and very affordable. I felt well taken care of by Dr. Birth and all the staff here. I have recommended this Orthodontist to all my friends and family and would highly recommend to anyone!