I haven't been in to see the Dentist for over 5 years and my old dentist had retired.. I called Washington Dental Excellence and they had an opening that was very convenient. Everything from there was uphill and just a fantastic experience. The Hygienist & Dr. Rhie as well as Kim up front went out of their way to make me feel comfortable and completely cared for. The clinic is very well-rounded with their experience and they all have an eclectic approach which takes the best route for your own set of Dental needs. I would HIGHLY recommend Washington Dental Excellence to anyone who wants an accurate assessment as well as spot-on, highly professional work in a very pleasant atmosphere! Kevin. read more

Had 3 fillings in one sitting with the dentist. Appointment started late, went longer than expected but all around good experience. Awake and numb the whole time. Nice people. Friendly service. Care quality is a 8 out of 10. Definitely don't forget your HSA card coming here ! read more

I had dental work done there with Dr. B probably 20 years ago. he was a very good doctor when he retired. The new people didn't have a doctor for about a year and then I had a crown that needed replacing. I finally got to see a Doctor Who did a good job charge me almost $1600 for one crown I paid half of the bill the day I ordered the crown when I went back to have it input the first thing they wanted before I could see the doctor was the balance on that account even though I was a patient for over 20 years, I felt like they only wanted the money and didn't care for me at all. I don't recommend this facility at all read more

After 21 years as a customer, the dentist sold his practice. I didn't even have a relationship with the dentist, but he was fair. I previously recommended many folks there. Now, the new staff could not care less about your history and they just claim it's corporate. So, if that's the case and you are looking for more personalized service- go anywhere else. When I told them I didn't want x-rays for a minor chip to the front tooth that was previously fixed by former dentist.... That started my problems. You have a right to decline services, specially unnecessary ones. Frankly, the new dentist had about the worst bedside manner, I've ever experienced. Because I merely questioned why things were being done differently and I was being charged 2.5 times as much for the same service, corporate was blamed and she insinuated I was asking for something for free- I wasn't. Apparently you cannot question anything. If you want to have a business nickel and dime you, search no further. I'll miss the hygienist but she doesn't pay my bills and she gets paid to put up with such a pompous DDS. read more

These people are sick. I scheduled an appointment that I ended up missing and they charged me 80$ for not showing up. on top of that they are now threatening to send that 80$ to collections. absolutely disgusting and they should be ashamed of their greedy money stealing tactics read more

I have a huge fear of dentist and had not been to the dentist for a very long time. I only decided to see a dentist because I had a toothache. I called several places ended up getting in with Washington Dental Excellence was surprising every step of the way. Dr. Rhie was very understanding and gentle and explained everything to me every step of the way. She along with her staff formulated a plan and explained it to me while working with my insurance. The hygienist was excellent. I've never had it cleaning where my mouth didn't hurt or bleed. I highly recommend. read more

On a whim and hoping for a miracle, I walked in the facility seeking help for a very loose front tooth on the verge of falling. I could no longer hide the fact and needed to confront my fear of dentists. Knowing I did not have an appointment, did I enter the facility on my hour lunch break. Immidiately, I was greeted by a bubbly receptionist by the name of Andrea. Reluctantly, I began to share my story and the situation I found myself in. The worse I thought, would be to make an appointment and hope my situation would somehow fix itself however, that would not be the case. Andrea requested I have a seat to inquire with Dr. Rhie to see if she had any availability for a consultation. To my surprise, I was going to be seen. In no time, I was attended to. The procedure took less than 20 minutes!. The whole staff were cordial and professional. From start to finish, the amount of compassion and dedication to service and excellence was tremendous!. Never in my dreams would I ever thought that I would find a dentistry with compassion and great detail to service. Having a fear of dentists for many many years, they empowered and made a bad to a great which, I will always cherish. Today, I am smiling brightly and gleaming!. Thanks to Dr. Rhie and Andrea and all the other staff, I feel renewed and empowered for many years ahead. Looking forward to my next appointment!!.. read more

Started off great, until... after a amount due dispute was supposedly settled, we were charged over $2000.00 for 2 fillings & a temporary crown. The dentist massively overcharged us & said that he was overly generous by giving us such an amazing GIFT of a discount!!!! And that rather than questioning the billing statement so as to better understand the breakdown, that we should (and I quote): Shut up & say thank you, because he was captain of the boat & knows what's best. We are currently disputing the charges & actively seeking another dentist. What a terrible experience. read more

Dr. Bezouska and his staff really assisted me with two top, front cracked teeth. We agreed to do the GLO whitening first to get a better color. Due to budget constraints, he performed bonding instead of veniers (out of pocket only) or two crowns (over the limit and out of pocket). I am SOOOO pleased with the results. Pictures were taken and I can't be more pleased. The bonding matches my tooth color perfectly and looks natural. I have been a patient of Dr. B's for over 21 years. Although I live in the West Loop, I still make my trip back north for his staff and his work. I highly recommend he and his staff for their demeanor, smiles and high level of professionalism while making you feel comfortable. read more

The word Excellence in their title is SO deserving! The front desk staff is thorough and willing to work with you to find the best treatment plan that works for you. I ask A LOT of questions and come in with a small grocery list of things to inquire about in my mouth. Dr. B and his staff are always there to listen with entirety and trouble shoot as a team (patient included). I am so happy to have found a dentist, that after so many traumatic experiences, I can trust. The friendly staff remembers you and can ask questions they remember from your personal life stories. Referral discounts and credits are never expected but are always a pleasant surprise! "THE ANSWER IS, YEY." read more

HORRIBLE PROFESSIONALISM from Dr. B. Initially my first few visits were great. Things went sour when I didn't want to pay for night guards that didn't guarantee relief. He yelled at me loud enough that even the visitors waiting could hear. And then he walked off and as I went to check out he was talking about the exchange to the receptionist. Very, very unprofessional! I'm thankful my husband wasn't with me because things would have gotten very ugly. And he never apologized! If I could put negative stars I would! read more

I know going to the dentist isn't like going to the beach but I have to say Dr. B and his staff made me very comfortable from the time you enter to the point of having to give you that Novocain shot. If your looking for a great team of professionals from just getting your teeth cleaned to getting teeth pulled I have done both this is the place. read more

This place is amazing and a 'go-to' for dental patients who may be nervous or fear dental work. The entire staff is amazing!! And they all work together to make your visit comfortable and seamless. Highly recommended from an ex-terrified dental patient!! read more

Dr. B is crazy awesome. Very sensitive to your pain. I did not try to run even once! Whitney is great too. The rest of the staff is almost as as cool as Whitney , also! read more

Professional, knowledgable, kind, caring, perfectionist! The entire office is all of these things and more. Dr. B. is so talented and takes time with his patients and really wants you to have the best , healthier teeth and gums. Dr. and his team always answer all my questions, and everything is painless. My husband and kids go to see him I HIGHLY RECOMMEND him to anyone who needs a dentist you won't be disappointed. Dr. B is the BEST read more

I have a huge fear of going to the dentist that I normly have to be sedated to get anything done but when I found Washington Dental Excellence that all changed! I dont know where to begin but it all started with a toothache and i ended up calling Washington Dental Excellence who got me in right away. Dr. B made sure I felt comfortable and let me know everything he was going to do before doing it. This is the first time I was able to actually be awake and let someone look around my mouth with those tools!! That says a lot! It ended up with me needing 4 fillings and a root canal which I ended up having done later in the week which was awesome. The experience i had here was great! Delmi who is the financial coordinator made sure I understood all the numbers before proceeding with anything and she was very knowledgable about the procedures i was having and my insurance. The rest of the staff there are great too. Everyone is upbeat and nice. Huge difference compared to other places! These people seem to actually LIKE their job! I'm so glad I found a place i can stay awake and feel comfortable while getting my teeth fixed! Thank you Washington Dental Excellence! read more

Had a lot of work done and have more to get. Dr. B was very, very concerned about my comfort and not feeling any pain. Professional staff. On time. Have recommended to many friends an co-workers. read more

Please, stay away! You will regret it if you don't! Horrible dentist, horrible incompetent staff, the work he does is sick poor quality, you will pay someone else to fix it!! read more

Dr Bezouska and his team are patient, friendly, smart, agile and accurate. As a patient since 2001, I trust no one else with my teeth. I started getting my dental work done with Dr. B since I was an employee at Abbott Laboratories and now living in Chicago I still commute to see him. From fillings, to cleanings, to X-rays, to teeth whitening- he has been there for me. Strongly recommended for both children and adults. read more

Extremely bad experience with office staff and false charges for canceling appointment in advance. Very bad customer service, on the call valerie hung up on me saying i can report them to cops for the false charges. read more

This is by far the most professional, caring dental office I have been to by far. From the moment you walk in to being greeted by your first name to the staff making sure you are comfortable. Dr. B is amazing at all the dental work. I suffered from migraines for 20 years and Dr. B (the only dentist to notice that I grind my teeth) recommended a night guard and my migraines went away. I get a great night sleep every night. I think it is so good to know that you can trust your dentist to deliver the best service. My cleaning with Tracy was great. She is very professional, caring and very detailed in explaining everything step-by-step. I have horrible sensitivity on my teeth and she made sure I was comfortable. I chipped my enamel this past weekend and they took me in right away so i don't have to go through the entire weekend being uncomfortable. I am the type of person that knew that going to the dentist is not pleasant but i am so comfortable to see Dr. B. The office is always clean, the equipment is always clean and I never felt like the work was not thorough. If you are looking for an honest, professional dentist Dr. B is the best and only choice in Lake County!! read more

Initially they were very helpful in getting my wife into the office and it seems thier work was fine. The problem comes when I'm given the estimate for followup work. From my experience the quoted fees were 20% - 50% higher than normal. When I questioned the fees I was told, by a very defensive and even rude or curt receptionist, that they are the best and use the best suppliers, etc... When I pointed out the standard fee range for our area she stated if I wanted prices like that there are "chop and hack shops" in those price ranges. Now I realize she was young and not well equipped to handle the questions, but there were a couple other women within a few feet that did nothing. I'm 58 and pretty easy going, but I was simply appalled. This is your level of professionalism towards valid questions that may be challenging, but I truly thought there was a mistake. Well evidently the mistake was mine. I don't drive the best car, have the best home or even have the best physician. What I expect is what I do for my customers...a fair and reasonable fee for quality work. The receptionist was quite vocal or you may say using and elevated voice which I'm sure the dentist even heard. It's been 3 days and not a single call from their office. That kind of customer service or lack thereof is certainly not what I want or would expect from supposedly the best dentist in the area. read more