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Grayslake Endodontics

4.2 (5 reviews)
Closed • 8:00 am - 12:00 pm

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Pediatric and Family Dental

Pediatric and Family Dental

2.3(9 reviews)
1.2 mi

So someone recommended Dr Pree of Pediatric and family dental on 83 in Grayslake. It's the new…read moreoffice they built where Pat' Pizza used to be. We just got back from an appointment with them and I thought I'd report back. Not a great experience. Dr Pree was nice and the blond hygienist was kind but 2 things were very wrong. First was the policy they have of not letting parents back with their kids. I was told it was just during X-rays. But they did one of my son's cleanings without coming to get me. It was only when it was taking a loooooong time that I went back. The receptionist used her body to try to block me but I went right passed not taking no for an answer. You may think this sounds unreasonable but my sons(twins) were premature which means their baby teeth have needed some work. They are very nervous about going to the dentist because of that so they want me to be with them. And I promised them I would be. I didn't know when I made appointments that the policy was to not let parents do that, even I was told, if kids have medical anxiety from being going to many hospital, Doctor and dental visits, like mine. (One of my boys was tested for almost 3 years for a brain tumor.) Really bad policy. When I went back I was told I wasn't allowed to be back there. ("not enough room" -there was the standard amount.) I stayed. I was talking to another mom in the waiting room. Just chit chat about the book she was reading. She then began to share that her daughter had some bad experiences with All kids (Medicaid) dentists in the past and she wanted to be with her daughter too. Her daughter was there to get a filling. They told her she couldn't go back and by the time her daughter came out the mom was in tears with worry. I've heard stories about people who have AllKids, which we used to have but don't anymore, not being able to go back and kids screaming and having bruised gums after, not using sufficient anesthesia for wisdom teeth removal etc. (I'm guessing the insurance will only pay for certain kinds.) but I didn't know this was their policy and they didn't volunteer the information when I made appointments for our entire family. On my way out I verified that this was indeed their policy for any kind of work they do other than cleanings and cancelled the appointments I'd made for my husband and myself for later in the month. The second problem was that one of the nurses was very rude. She gave me attitude from the second I put my foot down. (The other nurse and the Doctor herself did not. They understood where I was coming from and that I promised my kids.) I found out after that she rolled her eyes at both of my boys when they were getting X-rays and when my son accidentally bit her finger slightly because she wanted him to bite down with her fingers holding the slides in his mouth. He's such a sweetheart and felt really bad. My other son said she murmured "oh my god" under her breath and rolled her eyes when one of the slides cut his gum and he pulled back. Life is too short to deal with these kinds of people. Not going back. Again to be fair the blonde hygienist and Dr Pree tried really hard to make the boys feel safe and calm. They were kind and patient.Also the receptionist who tried to block me was also kind and just doing her job. At the end when we were on our way out she told me she understood and I could see she disagreed with the policy herself.

The staff has been very accommodating to my family and our needs. The patience and care taken with…read moremy son who was extremely scared and anxious was a breath of fresh air. Dr. Mike has taken the time to make my son feel at ease in the toughest moments. I appreciate the extra time and energy they put into handling my son who needed just that :-)

Gustav Kozina, DDS - Den Care Smile Center - Dentures Round Lake Beach IL

Gustav Kozina, DDS - Den Care Smile Center

1.0(1 review)
10.0 mi

Do not let this man touch your mouth. 0 stars. Dr Kozina had my son in braces for almost 6 years…read more Intent was to straighten his teeth but leave space for 2 implants. After having the braces removed and getting opinions from 4 other Dentists, I was told that he had ruined my sons mouth, moved teeth where they do not belong, and left a gap too small to put implants in properly. My son is 18 and now will have to deal with a lot more extensive dental work, time, expense, and frustration.

From the owner: Thank you for choosing Den-Care Smile Center to care for the dental health needs of you and your…read morefamily! Our caring staff is dedicated to making your visit a positive experience and we are very pleased to provide you with the quality care you require and deserve. The mission of Dr. Kozina and the professional Team at Den-Care Smile Center is to treat the individual dental health needs of adults and children in a caring and professional atmosphere. We strive to provide our patients with the best dental care available. Our goal is to treat each patient with warmth, friendliness and compassion- just as we would treat a guest in our home. We want you to know that you can expect to be treated with the utmost respect at all times. We strive to deliver the best diagnosis and treatment that modern dentistry has to offer and we believe that these goals can be met through a continuous and open dialogue between you and our entire team.

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Grayslake Endodontics - endodontists - Updated May 2026

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