My dryer has been on the fritz so I've been coming here to dry my clothes. Today, I clumsily…read moreknocked my already washed clothes out of my basket - disaster. Of course I had to re-wash everything... Luckily I came at a time that wasn't busy (4pm on a Thursday) AND a huge bonus was the owner was there! What a down to earth, lovely, and kind man. He helped me figure out how to set up my app. to eliminate having to use quarters. The facility is clean, the baskets to transport laundry roll beautifully, there is cool air and a strong fan blowing making the entire space comfortable - especially on a hot day like today. There are a variety of drum sizes to fit your washing needs and plenty of driers. If you don't know where to go or you're feeling hesitant for any reason - please give this place a chance! Thank you, Jack

Too expensive for the service and the machine didn't even washed my clothes right. Over priced for…read moresure

John the owner is very professional and is not your ordinary business owner…read more He takes a large interest in the satisfaction of his customers, he is very responsive to questions or concerns. I believe that a business or companies success is directly reflected from the man or woman that runs it. John is a true leader and I highly recommend doing business with John and Blue Water Laundry!

6.75 for mold... I needed it in a pinch but doesn't seem like this place is well taken care of…read more Nothing on the TV either. I see the budget was spent on a bunch of security cams and not cleaning. Bad business practices in my opinion.

Review of the amusement park…read more Good rides, but they have a tendency to break down a lot and fill up with water. After they fill up with water, it makes my skin really ichy, but the price makes it worth the ride. Will go again.

okay place, with moderate prices. someone damaged my linen garments by switching my dryers from low…read moreto high heat so beware if you have anything of value you want to last, i always choose the dryer i can see the buttons from the seating area. but queality 100% linen shirts being shrank damaged was really not good

This laundromat is bit small, compared to others in Concord, and seating is limited to five or six…read morepeople, so, many people sit in their vehicles, and there's plenty of parking. There is no public restroom. There's a good selection of front-loading washers, mostly Dexters and a few Speed Queens, that can accommodate between two and six loads, and there are plenty of large Dexter dryers. Each machine has a credit-card reader and a slot for quarters. If you use the same credit card to pay for your washes, the payment system tracks your washes and your tenth wash is free. Although I've never used it, the change machine appears to be reliable; I've seen many people use it without trouble. There's an ATM, as well, but I've never used it. On my last visit, an Out of Order sign was on it. When customers have trouble with a washer or dryer (not often), the people who answer the posted Help Line are helpful and do their best to quickly resolve the issue. They have remote access to most of the washers, in case one needs a reboot or they want to give you a credit on a different washer. Moving clothes from washer to dryer is easier because of the two, large, stainless steel laundry carts that park under the tables where one may fold clothes. There are three tables that can accommodate five simultaneous folders. There's free Wi-Fi and a TV on the wall, usually tuned to KPIX 5, if you need some noise while folding. The TV shuts itself off at 10:30 PM. Every dryer shuts down at 11:00 PM, no matter how much time remains on the timer. After closing, a cleaning crew arrives to get everything ready for the next day. Recommended!

I've been coming to Concord Laundromat on Willow Pass Road for a while now, and it's easily one of…read moremy favorite places to take care of laundry. The environment is always clean, well-maintained, and welcoming, which makes a huge difference. What really stands out is the excellent service--especially from the manager, Dom. He's professional, helpful, and clearly takes pride in keeping the place running smoothly. You can tell he cares about the customers and the overall experience. Between the cleanliness, the positive atmosphere, and the top-tier customer service, this laundromat sets the standard. Highly recommend to anyone looking for a reliable and comfortable place to do their laundry!

There is always staff onsite that are very nice and helpful. The washer and dryers work great and…read moreare kept clean. And as a female, you feel safe there, even when it is late.

Used to be a good wash house, now the machines are broken. Can't use the cold water and their…read moresolution is to use warm/hot water or fill the washers halfway. I know it's the machine. The guy that use to fix the machine stated that after the cold water is use so much, they need to replace a machine piece. Forgot the name of the piece. And, a lot of the 2 load washing machines or broken.

I likeit quick and easy to use And easy to get also I meet…read morethe new own she seem nice lady and clean place now

I come here simply out of convenience but WOW I'm done…read more Washers leak water constantly causing a big flooding. Most machines do not work and eat up your money. You waste more time jumping your clothes from machine to machine than actually washing. There's no way to contact owners for a refund they only have emergency numbers posted because homes less come in to use bathroom, steal clothing, or use water faucet. I'm sure owners do this on purpose knowing their place is poorly managed. This place is always filthy and disgusting. DO NOT WASTE YOUR TIME HERE

Came here for the first time on a Thursday, One thing to note about this place is that it has a…read morecard system instead of coins, an employee named jackie, went above and beyond basic costumer service to ensure that everything was all right and helped me understand the card system. Big coincidence that we had the same names! Place was clean and tidy. Will definitely be back again! Theres also a food place which makes it convenient for spending time while waiting for the cycles to finish.

Very clean...many Washers & Dryers...Jackie was very patient…read morewith this "old lady" & we laughed a lot!!

This place is so clean! The lady that works there I don't know her name but she is always cleaning…read moreand refilling the stuff. They have a coffee machine for the customers along with water which is nice. I came here before and had issues with a washer and they refunded me my money quick in the past. I use to go all the way to concord to big wave. This place is really nice only thing that sucks is you have to pay for parking

TLDR: Great spot- clean facility and machines, friendly service, fast cycles…read more First laundromat experience ever and happy to say we survived! We did do some research to find a nice clean location and this one had solid reviews so we gave it a try. Right across from Safeway and BWP in downtown Walnut Creek, parking IS metered but there's plenty of it near the entrance which is key when loading and unloading. I have (literally) years worth of laundry that I've been waiting to do because my machines at home are too small. Duvets, comforters, blankets and towels galore. I couldn't take them living in trash bags anymore so we finally took them here to wash and dry. Yes, its expensive. We used the largest machines- 80lb machines- and it was $17 a wash load. Good news is, drying is only $1.50 each 16 minute cycle. But the peace of mind finally getting these items washed and in a clean establishment is most important. The staff member was super friendly and was seen cleaning them entire time we were there, probably a couple hours. $17 a cycle feels high, but if that's your one load for the week for 80lbs of laundry is sufficient for most people, and that cycle only takes 24 minutes then you're into the dryer. You can be in and out in an hour if you load your machines right. We went around 5p on a Sunday evening, and it wasn't busy at all. 2 other patrons. Then it picked up and during the time we were there most machines were in use. No 5th star because its hot and stuffy inside. Theres a standing fan to try to help, but its broken. Wish there was AC.