Have been a satisfied customer for many years, unfortunately at $4.99 per item, it is no longer…read more"affordable" to use dry cleaning on a frequent basis. The service is superb and always with a smile but there is NO competition here in our area.

Very fast and affordable prices!!!! Would recommend to anyone looking for easy and fast servicesread more

After many years of using Regency Cleaners and enjoying the service, I have had to switch to VIP…read moreCleaners on Highway 155. My reason for switching was that my clothes started having a very strong perfume odor to them when I would pick them up. When I inquired about the smell, I wasn't given any clear explanation or any option for not having the perfume smell. I am not perfume sensitive, but just don't wear perfume and would prefer not to have my clothes smell like perfume. Sometimes, after hanging the clothes up that had come from the cleaners in my closet my entire closet would smell strongly of perfume for a long time after. I was told by my new dry cleaners that this has something to do with some type of filters that are not getting cleaned frequently enough and so the lingering perfumes from clothings just get passed on to mine. The cleaners on 155 called VIP does not seem to have this issue so far and they also have a drive-through which is one of the great things that I loved about Regency.

Prices are reasonable for dresses. Started taking my work dresses here. Most recent batch I was…read morenervous because the color block dress I had before and it bled when I hand washed it. Since buying the dress again (yes I bought another lol) I've taken it to be dry cleaned - no bleeding! Also the orange dress is a suede material I had pizza and dropped olive oil on the dress - I did take the dress the next day and they were able to get it out. For four work dresses it came to about $43 which is around $10 a dress plus tax I will say, I asked them about shoe repair and it was a little expensive for that and they send them out so I took my shoes else wear to be fixed

Alterations were well done. Timely and appropriately priced. Pleasant folks to deal with.read more

Mrs. Kim does GREAT work!! I recommend her to anyone that is needing alterations. She has done so…read moremany alterations for me and she never disappoint. She is a great bless.

I have a busy schedule, so I really appreciate it when the service works smoothly and without…read moreunnecessary explanations. This establishment pleasantly surprised me. Even despite the large number of customers, everything was organized at a high level: order taking was fast, the staff was polite, and they immediately gave a clear understanding of when everything would be ready. I especially appreciate that despite being busy, they try to find a solution that suits you. It is clear that every customer is important to them, even when the day is not easy. I received my items on time and in excellent condition just as I expected. This is one of those places where they know what quality and a professional approach mean. I will definitely remain a customer in the future.

Today, I went there to drop several pieces to be dry cleaned, and they promised me 25% off today…read morevia email discount, which was supposed to be in my account. They did not do it in person, so I had to pay full price again. Yes, it is the second time I have lost another discount--a total 35% loss. I will not go back there again.

This place is under new ownership but I had a great experience. I had some simple alterations and a…read morecouple of more complex items. They did an amazing job and were unbelievably fast. I miscommunicated about one item and they fixed it in less than 24 hours. Highly recommend!

I've had major and minor alterations done by Paul. Excellent workmanship, excellent communication,…read morefinished to my satisfaction in a timely manner. Paul is an artist in his profession!

Progress Cleaners launders all of my husband's shirts, and they always do a great job. There are…read morethree locations, and one is very convenient for us. If you prefer, PC has a pickup and delivery service.

In less than 1 year they have not returned 1 shirt and 4 slacks and they ruined a shirt. it is your…read moreword vs the computer system if something is lost. No refund offered because the system says it was delivered. Might have been delivered but just not to me. Make them give you a receipt of dropped off clothes.Tyler at the Palauxy and loop location. I am going elsewhere. Dr. Smith

These folks know what they are doing and do it very well. They assisted in shipping two chairs to…read moreCalifornia and it went flawlessly. From planning to packing and making sure the information was correct USA Shipping handled it all with excellent service and prompt and smart communication. Their prices are fair and their attention to details is unmatched. Thank you.

So much for their "We can ship anything anywhere." They…read morewere not forthcoming in even talking with us about the bed frame we wanted shipped. They did get back to us to let us know they could not help us. I guess they really can't ship anything anywhere.

I have been using them for my embroidery for about two years now and they are always on time and at…read morea reasonable price. I will continue to do business with them. Great staff and exceptional work.

I took items in, to see if they could embroider them, in mid-December. They were horse items, and…read moreI wasn't sure if they could handle the size (bridle bag, saddle carrier). I was told they could, and agreed to come back after the holiday rush (the initial estimate was decent, a bit more than the place that made the items, but it saved me on shipping, and I was trying to support a local business). I came back about 4-6 weeks later, brought the quilted bridle bag, saddle carrier, and asked if they could also do a wool-type cooler (a big coat/cover, to help a sweaty horse cool down, in cold temps). The counter gal asked another lady if they could go big enough on the lettering, they handled the items, and agreed that they could. The price went up a bit, from what I was told in the first visit, because of the bulkiness, and I was more than fine with that. She handled, and chalked all of the items, to indicate lettering placement, so they knew exactly what they had committed to. I paid the $100 price they quoted, and left my items. Today (2/13), I received a call, saying that they misquoted the three item order, and it wouldn't be $100, but $462?!? They said it would take up too much time on their machine. I told them that I would pick up my items, and when I did, the same counter person tried to take the blame, when there were other people, who had seen, heard, and viewed the items, and allowed them to be accepted. Embroid Art was recommended by a company we lease to, who use them, and I have liked their work, and would have given them business from our RV park, trucking company, and my horse hobby, but after this, I can't in good faith, work with them. I was able to send all three items to a company in IL (where I should have sent them to begin with, but I was trying to stay local), who does work for huge horse organizations, and the total for all three items was $55. Even with shipping both ways, it will be under $200. Embroid Art stood to get our shirt orders, RV park promotional merchandise, a banner for the main driveway, chair backs, etc. but the lack of standing behind their quote (which I got twice, and accepted for more, due to bulky items), makes them untrustworthy, in my eyes.