I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

Price and quality are amazing. It's a little off my beaten path but they exceeded my expectationsread more

Simply Clean is amazing!…read more No more guilt around not being productive on nights and weekends -- I can have a clear conscience knowing my laundry is being done (and organized and folded). Price is completely reasonable and everything is done in 2 days. They even organize it in separate bags based by item type (i.e., underwear is separate from shirts and pants). If you are feeling overwhelmed by day-to-day stuff and can afford a little extra expense every other week, try out Simply Clean. You won't regret it!

Clothes are cleaned, pressed and ready on time at a reasonable price. They are conveniently located…read morefor residents of Creve Coeur

They do good quality work for a moderate price. American Cleaners also has multiple locations…read morearound town.

I have to say it's the cleanest laundromat I've ever been to everything is well stocked doors are…read moreperfectly clean it's easy to use the washers and dryers because you can also hook them up to an app. The owner is very very sweet, there's TVs and there's even video games in the back to play. I've been there three times now and honestly I've loved every minute of doing my laundry.

I used their wash and fold service which was quick and efficient and I was able to choose the…read moredetergent of my liking. It was also reasonably priced. I will use them again next time I'm in town. Thank you, Arnold!

Do NOT use this cleaners in MHeights esp if you like using your credit card and not cash. The…read morestaff is very friendly however their credit card machine is down and had been for 2 months, really get it fixed! This is 2025. .The staff is taking the brunt of upset customers. I called their home office today and the guy I talked to was rude and lazy and couldn't care less, AT ALL. I will be using a different business and I was in there 2x per week.

I have been taking my clothes to this American Cleaners at 2038 McKelvey Rd., for years. On…read more11-9-24 around 2pm, I went to drop off clothes for dry cleaning. The first thing I noticed is that the counter attendant was very frantic. Also, there was 3 or 4 year old child in the dry cleaning area where they store the garments that have already been cleaned. The next thing, I hear is a profanity-laced rant coming from a Tiktok video that was playing in the background. I told the counter attendant that type of language was very inappropriate in a professional environment. Her response was she has no control over what is playing on Tiktok. Instead of her saying, I will turn off the cellphone, she continued to allow this young child to hear all of this profanity including the customers in the store. She had no RESPECT for the store or herself. I hope the owner of this American Cleaners reads this review and takes action. Hiring nonprofessional people is a reflection of his establishment. I picked my clothes up from the counter and left. I never encounter this level of disrespect and ghetto behavior.

I was very displeased when I went to picked up a dress it was almost $50, I had no idea it would be…read morethis expensive I was not made aware Of it ahead time! I reached out through email and called and I never received a call and the emails were just an insincere apology, I think that's a ridiculous price! And for a business who is three generations and wants to please through customer service they should've done better than this! Sincerely an unsatisfied customer

From the owner: Shirt laundry Stain removal…read moreOriental rugs Fire and water restoration Heirloom refurbishment Wedding gowns Suedes and leathers Fiber protection

Ok so I like to use laundromats to wash large comforters and pillows because my machines alter…read moretheir original state after drying. With that being said, I was driving down Lindbergh and found this new laundromat and figured to give them a try. Glad I did. 1. It was super clean. 2. Not crowded. 3. Although my kids aren't toddlers anymore - I really thought it was considerate to have a wall with a few sensory items for the kids to play on. A major score for a mom with little ones. #soCute 4. There was a mini library for older children and my kids instantly found a book that entertained them. 5. The woman working on-site was extremely helpful and helped me navigate how to purchase my card, which machines were best for me, and overall, she was just super helpful! 6. This one is like almost my top fave! When you register your card, you can sign up to receive a notification of when your washer or dryer is finished with your load. I loved that feature! I left to make a couple of runs and that was a sweet gesture. They had nice items available for purchase in the vending machines and even a massage chair to sit in while you waited to switch your loads. I didn't use it though, but it was nice to see. I will definitely visit them again!

they do not provide laundry services. everything is self service. it does appear to be a clean…read morelaundromat.

I'm new to this area and so glad I found this Cleaners!!! Excellent place! They do great work!!…read more I had taken in a jacket to the Chesterfield location to have the zipper repaired. All it needed fixed was the tab to zip up the jacket. It works like it is brand new and cost me very little. Very happy!!! Ben was the gentleman who helped me and he was very nice. I met 2 wonderful folks from this location....Nikki and Nina. They were great...so nice and helpful! I was going to have some alterations done on some other clothing. However after discussing what it could cost, Nikki was honest enough to say it may not be worth it as I could buy something for almost the same cost. I so appreciated her honesty!!! I will bring all my clothes to this location...but highly recommend any of the West Oak Cleaner locations.

the alterations were fine but they charged $45 to shorten an unlined cotton dress. Will not be backread more

Friendly service that over delivered so I used than a 2nd time during my stay in the area. Also…read morenice Thai restaurant in the same complex if you wanna grab dinner while washing and drying.

Very clean and well run - best to use off hours if possible. I had to use them while waiting for my…read moredryer to be delivered. You can drop off and they will do it for you also