I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

Price and quality are amazing. It's a little off my beaten path but they exceeded my expectationsread more

Simply Clean is amazing!…read more No more guilt around not being productive on nights and weekends -- I can have a clear conscience knowing my laundry is being done (and organized and folded). Price is completely reasonable and everything is done in 2 days. They even organize it in separate bags based by item type (i.e., underwear is separate from shirts and pants). If you are feeling overwhelmed by day-to-day stuff and can afford a little extra expense every other week, try out Simply Clean. You won't regret it!

They do good quality work for a moderate price. American Cleaners also has multiple locations…read morearound town.

One day you're young and free, and the next you're writing a review for a dry cleaner…read more Anyway, one of our dogs barfed on a fancy faux fur blanket and the matching pillows needed to be dry cleaned too. Last time we took them to a different cleaners in Ballwin, it cost us $96 just for the blanket. At American Cleaners, with one of their awesome coupons, the blanket and pillows were $32. All. Together. On top of the seriously reasonable prices, the women that work there are so genuinely friendly and helpful that I was sort of looking forward to picking up my dry cleaning? Which, by the way, was done in (I think) 3 business days. Perfect. My mom always went here when I was a kid -- I should have known all along!

As a new resident in the area, I visited this laundromat for my first wash, and I couldn't be more…read moreimpressed. The facility is exceptionally clean, comfortable, and well-maintained. All the machines are modern, up-to-date, and reasonably priced. Furthermore, the owner is incredibly kind and helpful, making the entire experience seamless. I highly recommend this business to anyone looking for a top-tier laundromat.

Love the fact that this is a Black Owned Laundromat. STL needs more black owned places of business…read more Which is why I continue to go. This lovely place has TVs, an Arcade Game or two. The decor is great and the place is open till 10pm. The only things that give me hesitation and the reason this place is 3 stars is due to the overpricing of the machines. It's standard for Dryers to be .25 cents per 1 minute. But these dryers are $2.25 flat rate. Okay, not that bad I suppose. But most of the machines are 4 Loads and Up, so if you need a small, quick wash, you'll be paying $8+ for a wash. No matter what. The vending machines are $3 for laundry products and $2 for snacks, and $2 sodies. So it's safe to say, this establishment falls into the same trap that some black businesses fall into... Using Community Unification to justify Overcharging their Audience. Tucked away in Overland/Maryland Heights in a cozy plaza. I suppose the audience is not intended for everyday people. Might come back because I see the vision. But might go elsewhere in favor of not spending $15+ just to wash clothes. To end this review on a good note, this place also provides free narcan for those who may use hard drugs that can result in an OD. Very responsible, people centered, and needed, just not in this area.... would be great if this place were located in the city, and was cheaper. Could be a Great Place to stand for something more than Laundry.

Do NOT use this cleaners in MHeights esp if you like using your credit card and not cash. The…read morestaff is very friendly however their credit card machine is down and had been for 2 months, really get it fixed! This is 2025. .The staff is taking the brunt of upset customers. I called their home office today and the guy I talked to was rude and lazy and couldn't care less, AT ALL. I will be using a different business and I was in there 2x per week.

I have been taking my clothes to this American Cleaners at 2038 McKelvey Rd., for years. On…read more11-9-24 around 2pm, I went to drop off clothes for dry cleaning. The first thing I noticed is that the counter attendant was very frantic. Also, there was 3 or 4 year old child in the dry cleaning area where they store the garments that have already been cleaned. The next thing, I hear is a profanity-laced rant coming from a Tiktok video that was playing in the background. I told the counter attendant that type of language was very inappropriate in a professional environment. Her response was she has no control over what is playing on Tiktok. Instead of her saying, I will turn off the cellphone, she continued to allow this young child to hear all of this profanity including the customers in the store. She had no RESPECT for the store or herself. I hope the owner of this American Cleaners reads this review and takes action. Hiring nonprofessional people is a reflection of his establishment. I picked my clothes up from the counter and left. I never encounter this level of disrespect and ghetto behavior.

I was very displeased when I went to picked up a dress it was almost $50, I had no idea it would be…read morethis expensive I was not made aware Of it ahead time! I reached out through email and called and I never received a call and the emails were just an insincere apology, I think that's a ridiculous price! And for a business who is three generations and wants to please through customer service they should've done better than this! Sincerely an unsatisfied customer

From the owner: Shirt laundry Stain removal…read moreOriental rugs Fire and water restoration Heirloom refurbishment Wedding gowns Suedes and leathers Fiber protection

I love how the owner values his customers and keep up the store it's always clean and he's really a…read moregreat person and owner

This is the cleanest laundromat I have been to. The staff are professional and kind, always helping…read moreyou if you have any questions. There's there's two young ladies there and they are always cleaning the machines. If you are new to the city and need a safe and affordable place to do laundry this is the place! Also they have great A/C and their dryers are free if you wash there!

Excellent service, above and beyond! Very fair pricing and great value! Excellent employees to help…read moreprovide great service!

Everything went well! The service was welcoming and the dry cleaning was done perfectly! I will…read moredefinitely be back!

Ample oversized washers and dryers, including three large Tumblr dryers. My comforters and mattress…read morecovers came out dry and fluffy. Two coin machines were a smart backup. Parking is clean and close to the entrance for easy trips. The lady at the counter was pleasant, attentive, and helpful. Note that I've moved, I will continue to drive farther to use their services. I've used others near me, but they don't have the oversized dryers.

Friendly service that over delivered so I used than a 2nd time during my stay in the area. Also…read morenice Thai restaurant in the same complex if you wanna grab dinner while washing and drying.