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    Wash Masters

    2.1 (73 reviews)
    Closed 8:00 am - 8:00 pm
    Updated 1 month ago

    Services - Wash Masters

    Auto detailing work

    Paint and exterior protection

    Car wash

    6 More Services

    Interior detailing

    Protection

    Handwashing

    Touchless wash

    Tunnel wash

    Wheel and rim detailing

    Wash Masters Photos

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    Recommended Reviews - Wash Masters

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    Reviews With Photos

    Picture was post wash. I paid for the $18 and hand dry. Will not be back!
    Taylor T.

    Lots of bugs still on my windshield? Terrible job on the hand dry and finish. $18 wasted

    Wash Masters Prosper off of Preston and Prosper Trail literally just scratched my WHOLE bottom half of my Porsche Panamera S4 rim bc of their negligence lining it up right. I go back to the entry to the manager he tries to tell me that it is not possible bc the piece is rubber... It isn't rubber it is plastic and metal. And you can very clearly see that it has damage all along their equipment. They had an employee doing the pull in that normally dries cars and she didn't know how to line up a car properly. She put forth zero effort and didn't even watch while she told me to go forward. The manager instead of apologizing and saying let us fix it was rude, dismissive, and would not get ahold of the owner for me when I requested to speak to him. He told me to come tomorrow and the owner would be there. When I was taking pictures of the equipment that damaged my rim him defensively asked me what was I doing.... This is why you don't take nice cars to these car washes! So disappointed in them. The true tell of an business owner is how they handle situations when something goes wrong... They did not stand behind their services. If you need a car wash in prosper AVOID THIS PLACE.

    9 bays for "drying" cars.  I put "drying" in scare-quotes here because after your car has sat for 40 minutes, there's nothing left to dry.

    Going to share a lot of details in this post, of the entire car wash experience. I paid for the $30 "Platinum" package. I won't be going here again, and I really hope someone opens up a wash nearby in Prosper/Celina area. The only reason these folks are in business now is due to the area's growth, not due to their business practices. Here was my experience... 1. It took about 5-8 mins to roll through the wash machine. The brushes in the machine seem OK, but I wouldn't take cars with softer paint through it. This is a machine-car-wash, not a hand-wash, and you can expect excess dirt from prior cars to be caught in the same cloth brushes that are now slapping against your car's paint. 2. Post-machine, I pull into one of the bays, and wait for someone to hand-dry the rest, spray & wipe the exterior (areas the machine missed), do rims/tires/interior vacuum, etc. The car sat for 39 minutes and 34 seconds until someone touched it (I timed this entire thing). 3. After the car sat for 40 minutes, there's nothing left to dry really. It sat in the sun the entire time; whatever residual water was left after the machine-wash is all evaporated by now. 4. The person who finally got to the car, did not wipe down dirty areas the machine missed, and took 17 minutes to "finish" the car. They did vacuum the inside mats, and wipe down the interior surfaces. He sprayed the wheels & rims. 5. OK, all done right? It's been about 1 hour 10 minutes so far... WRONG. Not done. I notice my front license plate is missing. "Did it fall off while taking it through the machine?" I wonder. So I flag down the guy who did my car and asked him, he said "oh yeah, I found a license plate in the wash earlier and set it aside, let me go see if the numbers match" and he runs off to get it. Yes, they matched, it was mine. Question: Why did this guy not have the common sense to check the plate against the cars that were already here in the bays waiting? If I hadn't walked around my car looking for missed areas, etc (for this review), I wouldn't have noticed my front plate and would have driven off without it! This guy is a joke. At best he's ignorant and not thinking, at worst he's being willfully subversive in hiding the plate in hopes that the customer doesn't see it missing and get upset. Look dude, I'm not upset, but you can't hold a license plate back there and not saying anything about it! Insane. Final opinions: - The only reason this car wash is in business, is because this area is growing and people don't have any other options. If you're looking to open a competing car wash, contact me; I'd love to go in together on one. - Poor value for the money. $30 and it's a total joke all around: service, quality, timeliness, and end-results are ALL sub-par. - Clearly they need to hire, and the owners need to put some money back into this business. The waiting room was a mess, magazines from 2017 still sitting on the tables, couch and chair surfaces cracking and breaking, TV not working. Ugh. At least the AC was on. - See attached photos for their prices/menu, waiting room, car bays, and a few areas on my car they missed (these were obvious dirty areas that should have been cleaned up before keys handed back to the customer).

    Wheels and wheel wells don't look like they've been washed
    Sheri N.

    Worst car wash I've ever received! I paid $15 and it looks like the rain just washed my car. The wheels are still super dirty and there's still dirt in the wheel wells.

    Rama A.

    The Wash Masters crew has done it again! They never disappoint, always get to leave with a clean and shiny car. If you're looking for a clean and shiny dashboard (because I know, who doesn't love that), then you have to let the wash masters crew take care of your car. They even have specials from time to time!

    Damaged tire and wheel

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    10 months ago

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    11 months ago

    They don't accept vouchers sent for your birthday. The manager Dominick denied the voucher and said he won't scan it.

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    4 years ago

    Outstanding service! Took my car there after a long road trip, the employees were very friendly and did an amazing job! Highly recommend

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    10 years ago

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    Page 1 of 2

    Ask the Community - Wash Masters

    Review Highlights - Wash Masters

    This location is right on the SW corner of Prosper Trail and Preston Rd, next to the Exxon gas station.

    Mentioned in 4 reviews

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    Cougar Car Wash

    Cougar Car Wash

    (19 reviews)

    I like the equipment and chemicals utilized. All works as a…read moreself serve car wash should. My issue is being overcharged for use of wash. The "stop" button, obviously does not work. Once again, I was charged $25.00 to wash my car. No way I used this much time. I can't afford to use "tap to pay" at $25 a pop. Quarters are too inconvenient. Owner, if you read this, what do you suggest? And, how do I get a refund on the overcharge?

    Cougar isn't glamorous and they have basically zero customer support but because they manage to…read morekeep everything running and they keep the place clean, they win the 'best self service car wash business' competition in the Frisco, Colony, Little Elm area. Basically, every other self service car wash business within 10 miles is utterly horrible and Cougar, while not glamorous, gets the job done so 'In the land of the blind, the one-eyed man is king.' If you need someone to talk to about your car wash experience at Cougar, you should probably get your car washed elsewhere because Cougar tends to have various anonymous people 'running' the facility, most of whom are never there and who also provide no means for contacting them. If you wash your car at least once a week, install the Coinless app and you'll be automatically be charged $25 / month which nearly always covers the time required to wash your car so it is worth it because you are basically paying a little over $6.00 per car wash. ($25/4 = $6.25). If you don't wash your car that often (let's say once or twice a month), then of course your cost per car wash goes up ($25.00/#washes per month) is $25 per wash if you only wash your car once a month. Since I have recently scaled back the number of times that I wash my car per month, I elected to delete my account from within the Coinless app, which, as far as I can tell, is the only possible way to keep them from charging me another $25 on the 23rd of this month. Similar to the Cougar Car wash, it is extremely difficult to actually find someone to talk to at the 'Coinless' company so I'll be watching my bank account for any future charges to my bank account after I delete my Coinless account via the Coinless app. Moving forward I'll just use quarters to pay for my car washes at Cougar.

    Wash Masters - carwash - Updated May 2026

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