Seems like it isn't enough for the price. Car wash didn't get our car completely clean - despite…read moreusing scrubber on our alloy wheels and window / cleaner as well. Not a terrible wash - not work $18.00 for the maximum wash offered.

I would rate this car wash 5 stars for the quality of the wash alone. My car always looks great…read morewhen it comes out and I love that it's touchless. I'd say their prices are average ($7 cheapest, $15 highest) in comparison to other car washes in surrounding towns...but in Xenia it's probably the priciest. Honestly though, you get what you pay for! Another reason for my rating though, is the responsiveness of the owner and his willingness to correct issues. This car wash has an app that you can download. You can purchase your washes ahead of time on the app and scan the code from your phone when you arrive at the car wash. When you purchase washes on the app you accrue points that you can eventually redeem for free washes. Yesterday, my husband left work in the late morning and purchased a wash on his app. He went straight to the car wash, waited in a bit of a line and then scanned his code when it was his turn (he was next, there was a car in the wash). It went through fine but then when the car in the wash finished, the door never opened to let him drive through. He waited for a while and it still didn't open. There were about six cars in line behind him so there was no reversing to get out, he had no choice but to pay for another wash to get the door to open. He sent the owner an email (since it was Easter Sunday he figured there probably wouldn't be anyone answering the phone) explaining what happened. The owner emailed him back this morning and he was so friendly and understanding. He credited my husband's card for the second wash and even added a free wash to his account on the app for next time, which was completely unnecessary! Obviously with technology there are sometimes glitches and things can go wrong...but not everyone is always willing to make things right. Just another reason my husband and I will continue to use this car wash!

Lottery machines are malfunctioning and cashiers are stealing the tickets after they have customers…read moreleave their names in a paper to come back later to pick up their lost ticket . I was told by a cashier that this is happening and this happened to me . The owner told me if I'm unhappy about losing my money this way he ordered me not to come back

I made an online appointment for this morning to have two recalls fixed and also have diagnostics…read moreran on two warning lights. It was a 45 minute drive one way, and when I arrived, I was told that this appointment was to drop off the car and that they would need at least two weeks to have it diagnosed. Their website said NOTHING about this when I specified what the appointment was for. I was told that the website would have to be updated daily to show accurate wait times. Someone is being paid to maintain this website, so WHY DON'T THEY DO THEIR JOB? WHY DON'T YOU HIRE ENOUGH TECHNICIANS SO YOU CAN SERVE YOUR CUSTOMERS? WHY DON'T YOU HAVE ANY CONSIDERATION FOR YOUR CUSTOMER'S TIME? How can they expect someone to leave their car for weeks at a time, especially with no warning when the appointment is made? I will NOT return to this dealership and I will NOT buy another Hyundai (this was the second new one I have had). Schedule an appointment at your own risk.......

From Jeremy! I am researching the issue on the pricing now,…read moreI don't know exactly if the lender charged fee for purchase of the contract, Adam is in a delivery now....on the recap it showed we lost $1600 so I know we might have failed in explanation but certainly didn't fail in intention! Will call when I know more, and I am so sorry that you are frustrated right now, I worked really hard to be helpful and feel like I failed you and it is not at all how I want you to perceive the experience! I have spent my life trying to solve problems and help people, so regardless of why you are feeling upset I accept 100% responsible and if I/we owe something then I will make it right! Me:I appreciate your help in this matter Jeremy:I just called capital one as Adam has been very busy with deliveries.....the difference in price was in fact caused by the bank fee BUT I think I can get some help from the GM to make things right! He absolutely wants me to make things good with you as he seemed upset when he saw the google review Me:Thank you Jeremy:Hey, I am meeting with the GM today and from what I have researched nothing was done to harm or modify the transaction, however I want you to be happy, so please give me some direction on how to proceed. What will make you happy (that I can accomplish) and earn us a good survey and better google review :)? Me:sent online pics of price will not allow me to attach. This is what my starting cost should have been. 27,924.00 & it was not. Jeremy:No the price after all incentives and discounts should be that plus the fee the bank charged for financing the vehicle. That is kind of why I am confused as to what we can do to make things right. From what I saw had the car been financed with WPCU it would have been sold for 29674-1750 rebate, the difference in the price charged is the fee capital one charged Me:Minus the DEALER discount of $2,576 Jeremy:No, the dealer discount is off the msrp....that is how we get to  $29,674 Msrp 32250 Minus 2576 Equals 29674 Minus 1750 rebate Equals the price advertised Only difference is we charged 29674 plus 1290 bank processing fee 30,694 We are saying the same thing the unit should be 29674 minus rebates and it was but the bank charges a fee and that was added to the structure Me:No we're not. I'm saying that the starting cost with rebates before we get to bank costs should be 27,924. No where is that reflected! You only reference the 1750 discount not the 2576 as well. Never again!!!!!! Buyer beware!!! 1 week after closing the deal on my vehicle. My Bluelink is still not working and Bluelink just keeps saying that the modem is not functioning properly. We will get back to you in 5-7 business days with an update.

Very adequate variety of auto, sun's, trucks, sports cars and luxury vehicles. Great service with…read moreno pressure.

I felt right at home as soon as I showed up and was greeted by makeena. She made my experience…read more wonderful.... I didnt feel pressured to buy. I felt heard and all my questions answered. If your shopping for a car definitely try out auto boutique and ask for makeena.

Overall work quality is excellent. Quote given and timeline was spot on. However, when I came…read morecollect the vehicle, the receptionist stated "if you want this car back you need to pay us" and the person had an entitled smirk. I have never been spoken to that way by anyone in a customer service position. Additionally, I was paying out of pocket for the work. I am not returning to this business. I thought I found a body shop for my multiple vehicles; however, that one person's attitude changed my mind.

I had a second positive experience at Germain Body Shop last week. I use a power wheelchair and…read morehave a Honda Odyssey with a wheelchair conversion. I am completely dependent on it for my independence. A panel on the bottom of the passenger door had come loose and I feared I was in danger of having it fall off. I took it in to Germain and Josh was able to fix it while I waited. He even had it washed which I'd been afraid to have done due to the loose panel. I highly recommend Germain and Josh and am grateful for the service they have provided to me on two occasions.

Totally satisfied. He was a little late but called to update me…read more My detailer was very respectful and thorough. He didn't rush at all (he stayed longer than the allotted time) and was meticulous. I had some tough stains inside and outside and they are all gone. I have looked all around the inside and outside of my car and have no complaints - everything is like new!

Bought a groupon at their Charlotte, NC location They…read morerescheduled the appointment twice before finally showing. The job was a step above the local carwash thats on every corner.

It turned out to be the Touch-Up paint that I ordered on-line…read more Matt had Jeromy re-mix my Audi's "paint code", and voila, A Perfect Match to my original, 22-year-old factory paint. Matt and Jeromy took over an hour to clean up the 'mess' I had made. I left with a small bottle of the correct paint and a 'handshake'. That is what I 'call' the Attitude That Creates Business.

Had front end of car damaged after hitting huge boulder…read more Got estimate and had great service and estimator had work done for less than quote. Office was clean and Abbey was so helpful and knowledgeable. Contacted me with updates. Highly recommend Carl's for Car Repairs. Great Job