The touchless car wash is awesome! The instructions were clear, the cost was pretty reasonable and…read moremy car came out clean and shiny. The 24 hour access is awesome, too. Highly recommended!

I have been taking my car here for awhile now and finally wanted to see what the no touch wash bay…read morewas like. you can choose weather or not for the brushes to go on your car and it was an under carriage cleaner! great for salt in the winter!

Great car wash. Staff is always friendly and helpful. Plus the free amenities can't be beat!read more

DO NOT TRUST THIS CARWASH TO HONOR ANY DAMAGE…read more On 3/13/26 I went to get my 2019 Audi washed at the Whitewater car wash in Springboro off the 73. Went through the machine fine and parked in the southern most parking spot facing the bank. As it was very windy that day the towel cart was not outside and I needed to go inside the office to get drying towels . As I was walking back to my car a fallen sign, which had recently been picked up from falling over by an employee, was cartwheeled by a gust of wind into the passenger side of the Audi. This created several dents and chips in the paint of the passenger side doors. I immediately flagged over the manager, Alex, who admitted to seeing the sign hitting the car. We filled out information on his phone and he assured me that they would take care of the damage. The following day I got a phone call from Alex who let me know that I needed to bring in three estimates and they would approve the fix. On 3/21 I dropped off the three estimates. I returned on 3/27 as I had yet to be contacted nearly a week later I was told that they did not believe I got accurate estimates. I went to Voss, White-Alan and a Mercedes collision center down in West Chester. These are all certified and reliable locations. Alex told me he would contact me again the following day. This was 3 weeks ago and they have ghosted me. Because of their shady business practices I had to contact my insurance which will certainly increase my premiums. DO NOT TRUST THIS PLACE!

I was just there for car wash to my car. I've taken ultimate car wash hoping I would get my car…read morewheel caps getting wash I do notice the car wheel caps didn't get wash and also noticed a small scratch on the rear passenger side. Other then this overall car wash experience was great.

I go here at least once a month or so. I like using the automatic wash. It's always done a good job…read moreon my Jeep. There are several levels of wash to choose from starting at $8 and up.

Purchased a $5 top level automatic wash yesterday 8.6.2020 at 10am. There was zero soap or liquid…read morewax out of the machine. Basically sprayed minimal water before the brushes activated. Basically just massaging the dirt into the paint. Then a minimal amount of water coming out of the post wash rinse. After leaving the wash I attempted to knock on the door to no answer. Then called the number listed asking for a refund. Haven't received a call back. Bottom line...worst car wash I've been to. That's what I get being suckered into a $5 wash. I'll pay more to actually get some soap.

I got the Ultimate Wash. Powerful Wash all the way down to the wheels. Great fragrances in the…read morewashing soap. Powerful dryer that goes all the way to the back of the car. Very happy with how clean this got my car. Will definitely return.

Seems like it isn't enough for the price. Car wash didn't get our car completely clean - despite…read moreusing scrubber on our alloy wheels and window / cleaner as well. Not a terrible wash - not work $18.00 for the maximum wash offered.

I would rate this car wash 5 stars for the quality of the wash alone. My car always looks great…read morewhen it comes out and I love that it's touchless. I'd say their prices are average ($7 cheapest, $15 highest) in comparison to other car washes in surrounding towns...but in Xenia it's probably the priciest. Honestly though, you get what you pay for! Another reason for my rating though, is the responsiveness of the owner and his willingness to correct issues. This car wash has an app that you can download. You can purchase your washes ahead of time on the app and scan the code from your phone when you arrive at the car wash. When you purchase washes on the app you accrue points that you can eventually redeem for free washes. Yesterday, my husband left work in the late morning and purchased a wash on his app. He went straight to the car wash, waited in a bit of a line and then scanned his code when it was his turn (he was next, there was a car in the wash). It went through fine but then when the car in the wash finished, the door never opened to let him drive through. He waited for a while and it still didn't open. There were about six cars in line behind him so there was no reversing to get out, he had no choice but to pay for another wash to get the door to open. He sent the owner an email (since it was Easter Sunday he figured there probably wouldn't be anyone answering the phone) explaining what happened. The owner emailed him back this morning and he was so friendly and understanding. He credited my husband's card for the second wash and even added a free wash to his account on the app for next time, which was completely unnecessary! Obviously with technology there are sometimes glitches and things can go wrong...but not everyone is always willing to make things right. Just another reason my husband and I will continue to use this car wash!

We have been looking for a full service car wash in the area for over three years. Was very happy…read moreto find this establishment. We got a full wash, interior and exterior and they did an excellent job ! We will be back

I recently moved to the area and was very happy with my first visit to Soft Touch. However, my…read moresecond visit was not only unsatisfactory but my car was also permanently damaged. Not only was the cleaning incomplete (trunk not cleaned, dash controls not cleaned and floor mats not cleaned) but the top of my dash, under the windshield, was scratched and sliced up multiple times. I don't understand how this could happen - the person must have been holding something sharp in addition to the cloth. I haven't gotten an estimate to fix it yet but I think the entire front part will need to be replaced and it will be pricey. I did call Soft Touch to tell them about my experience since they advertise that they are committed to satisfaction. I did receive an apploligy and was told to let them know if it happens again. However, with the extend of the damage, I don't think I'll be returning.

$14 for bug pre wash exterior wash after drivin in from atlanta!…read more SEE YA NEXT TIME FO REELZ

BEWARE if your vehicle is over 5 years old. the caw…read morewashed broke my Mercedes c300 fuel door on 9/11/24.M Edwards from the car wash said the fuel door coming off is common and can just be slid on. in my case if was broken ooff and could not be reattached. He filled out a damage report. I let him know I nev heard of this happening as amember of flying ace for a long time. he said it is the powerfully blowers that do it. I was supposed to get an update the next day never happened. 9/20 went back and I told her I want a call be 9/22 from someone who can make a decision. I got a call from store employee edward's that since the car is older than 6 years old claim is denied. Why didn't someone say something earlier. I am on FB and interested in other damage reports.

Across from Trader's World…read more This car wash did an AMAZING job. The interior cleaning area is included. They have monthly plans, in the winter you need to keep the salt off your car.

Love this vibe! Ohana car wash is full of great people and high quality brand new equipment to get…read morethe best wash in Monroe! Really cool state of the art technology with heated driers at the end and top notch tire cleaning.