1. Tommy's Express® Car Wash

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Franklin, OH

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Tommy's Express® Car Wash

3.6 (7 reviews)
Closed • 8:00 am - 8:00 pm

Services - Tommy's Express® Car Wash

Auto detailing work

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2 years ago

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1 year ago

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WhiteWater Express Car Wash - Just some of the damage done at the carwash

WhiteWater Express Car Wash

(16 reviews)

Great car wash. Staff is always friendly and helpful. Plus the free amenities can't be beat!read more

DO NOT TRUST THIS CARWASH TO HONOR ANY DAMAGE…read more On 3/13/26 I went to get my 2019 Audi washed at the Whitewater car wash in Springboro off the 73. Went through the machine fine and parked in the southern most parking spot facing the bank. As it was very windy that day the towel cart was not outside and I needed to go inside the office to get drying towels . As I was walking back to my car a fallen sign, which had recently been picked up from falling over by an employee, was cartwheeled by a gust of wind into the passenger side of the Audi. This created several dents and chips in the paint of the passenger side doors. I immediately flagged over the manager, Alex, who admitted to seeing the sign hitting the car. We filled out information on his phone and he assured me that they would take care of the damage. The following day I got a phone call from Alex who let me know that I needed to bring in three estimates and they would approve the fix. On 3/21 I dropped off the three estimates. I returned on 3/27 as I had yet to be contacted nearly a week later I was told that they did not believe I got accurate estimates. I went to Voss, White-Alan and a Mercedes collision center down in West Chester. These are all certified and reliable locations. Alex told me he would contact me again the following day. This was 3 weeks ago and they have ghosted me. Because of their shady business practices I had to contact my insurance which will certainly increase my premiums. DO NOT TRUST THIS PLACE!

Tommy's Express® Car Wash - auto_detailing - Updated October 2026

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