We have been looking for a full service car wash in the area for over three years. Was very happy to find this establishment. We got a full wash, interior and exterior and they did an excellent job ! We will be back read more

I recently moved to the area and was very happy with my first visit to Soft Touch. However, my second visit was not only unsatisfactory but my car was also permanently damaged. Not only was the cleaning incomplete (trunk not cleaned, dash controls not cleaned and floor mats not cleaned) but the top of my dash, under the windshield, was scratched and sliced up multiple times. I don't understand how this could happen - the person must have been holding something sharp in addition to the cloth. I haven't gotten an estimate to fix it yet but I think the entire front part will need to be replaced and it will be pricey. I did call Soft Touch to tell them about my experience since they advertise that they are committed to satisfaction. I did receive an apploligy and was told to let them know if it happens again. However, with the extend of the damage, I don't think I'll be returning. read more

Soft Touch Car Wash Systems - Damage done to the front of my dash. - Car Wash Near Me - Centerville, Ohio

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Everyone was very patient with me/my ride. I made the mistake of coming after shopping and had stuff on my seats.

Simply the best in greater Dayton. I drive past 2 other full service washes to get here.

Very kind, very efficient and loved my dog. The nice young man that cleaned my car was great to talk to!

I have been there many times without issues. Last visit, which was March 13, 2024, not only had they raised their prices so a wash with tip is now over 50 bucks, when they removed my driver side floor mat to clean they did not rotate one of the OEM clips, rather forcing the mat out and ripping off the clip, which I just noticed today when I took the mat out to shake the dirt off of it. It was definitely on there when I took my car to Soft Touch. This was employee negligence, not the actual wash that could take out an antenna, mirrors, etc. Of course they say they are not responsible for such damage, but this was employee negligence, not the fault of some machine. When I called and talked to manager/owner, not sure who he was, seemed fixated on what brand of floor mats I had. What difference does it make? The floor mat retention was put in at the Honda factory, they did not come with the mats. He said they may have clips for Weathertech but unsure if they had any for Smartliner, which is the mats I have. Huh? The mats have round holes just like the factory mats, and once again the retainer clips come from the factory and NOT with my floor mats. They should have, at the very least, offered me a free wash AND to cover the cost of me taking my car to the Honda dealer and having them fix this. This place is also a rip off now that they raised their prices and no longer combine a Veterans discount with Groupon. That was the only way this place was affordable to me, and it was worth the drive from Englewood to Centerville. No more! Never going back, especially since they don't seem to care about Veterans anymore, and don't care if they damage your car, even if it is caused by negligence by their employees. Probably not worth it but consider taking them to small claims court and they can pay me for Honda dealer to repair the damage they caused. read more

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Possibly the best car wash in the world. And ladies....it's 25 percent off for us on Tuesdays. I feel sorry for any stag man looking pained while they wait for their car in a sea of women who paid less than they did. Tho they can opt for a shoe shine while they wait, which is something I've never seen a woman do. Especially in the summer cause we got our flippy floppys on. Yes...you will wait for your car because they take their time and pride themselves on not leaving a smudge for you to find. Inside and out - spotless. Tires...done. Undercarriage done. Cup holder...clean! I'm estimating 30 - 45 minutes but so worth it. I always increase my tip when I see how hard they're working on it. Then you can head down the highway looking all shiny and clean. I think my car was so happy it *might* have even gone a little faster to show off. It made me proud I took the time. read more

This was my first time here. It was recommended by a couple people so I thought I'd give it a try. I have a newer car that I have always washed myself because I don't like all the micro-scratches and I keep the interior clean. I just needed to outside cleaned. I bought the managers special. Folks were nice enough, but the job was poorly done. I had smudges and spots on the interior of the console along with a wet towel left on the leather seat. The exterior was still dirty with bug splatters and dirt on the front end and grill. Very obvious to see. Very disappointed in the quality provided. Not likely to ever go here again. read more

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Always. Great service and the best wash in town. Thorough interior and exterior cleaning and hand wipe to dry The discount card is a good value and I always have one in the car. read more

Purchased through Groupon - deluxe car wash. Have used Soft Touch numerous times in past with little or no complaint. Mentioned in an earlier review regarding my most recent visit about a "wax-type film" left on inside of auto glass, specifically front windshield. Attendant tried numerous times to remove film, and even changed cleaning rags twice. Lots of film removed, but still present. Noticed today the film is still present and I have made numerous attempts to remove. Almost makes you think substance such as WD-40 or similar was on cleaning rags. Disappointed. Do not recommend, and have no intentions of returning. Buyer beware. read more

Cleaned inside and outside of vehicle. Can't find a better job that doesn't involve a full detail.

This is what Soft Touch did to my rear windshield wiper yesterday. Refused any responsibility including any type of refund. The car wash popped the blade off the arm (blade is able to reattach to arm) however also in the process broke the arm where it attaches to the car. Owners were dismissive and blamed the car being old and having rusty brittle plastic. Last I checked plastic does not rust; dealer replacing wiper arm confirmed plastic is not brittle something yanked the arm with a lot of force. read more

Soft Touch Car Wash Systems - Car Wash Near Me - Centerville, Ohio

This place is great! The staff is always so nice and they do awesome work. Make sure you get a Groupon though. They usually have one for $10 that gets you $20 worth of work. Best car wash in Dayton! read more

I am so frustrated in having to write this. I took my car in last week and had it cleaned. It came out with a dent in the side of the hood. I know beyond the shadow of a doubt that the dent was not there prior to me bringing it in bc I had just seen that section after work. I back into the parking lot at work and see this same side EVERY SINGLE DAY, multiple times a day. It 100% WAS NOT THERE prior to my arrival at Soft Touch. I noticed the dent almost immediately. I called the company right away and they told me they would look at it. I met with one of the owners on Friday last week and he nicely called me a liar. He told me that nothing like this has ever happened (which is a lie bc I have seen reviews of such things happening). In the end, he told me that he had a friend who owned a car shop and he would call for me on Monday to schedule an appt to fix it. It is now Monday, my husband calls to see when we can get the car in and the owner now states that he is not going to pay for my dent, and that he reviewed video footage and said that it was not done by anyone in his shop. I have yet to see the footage. He also took my words and twisted them into things that I did not say directly to my husband. I cannot believe he lied to me so blatantly and refused to take ownership. Terrible business and would not recommend. read more

Soft Touch Car Wash Systems - Car Wash Near Me - Centerville, Ohio

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My car gets the best wash and cleaning here. The people are always friendly and hard working. I just love the way they treat me and my car.

Just wanted to knock the winter goo off the car but so much more here. I am so glad I stopped in! I recently lost my fave full service car wash in Centerville so I was on the hunt. The staff is very friendly and the service was exceptional. This place highly recommended and I see why. Will be back for sure. read more

Terrible... got 'the works' payed 30 bucks only to have a half dusted interior that looks like it was cleaned by a 15 year old... oh wait. It was. If you couldn't trust your teenager to professionally clean something, then you probably have a pretty good idea on the quality you're getting here read more

Soft Touch Car Wash Systems - Car Wash Near Me - Centerville, Ohio

Great service for an unbeatable price. You can pay $12 all day for a subpar beater wash, but for a few more dollars you can get great service and a sparkling automobile. Worth every penny, love these guys! read more

I've been going here for years and find the car detailers to be hard working. I do get frustrated with the initial interaction however. I get that they are trained to try to upsell the customer but the attitude I've received from them when i request only the basic wash is rude. This happens EVERY time. The lat time I visited the guy drying my car did a pathetic job as he was more interested in conversing with the worker at the next car than doing his job. My windshield was dirty when I drove away and he had not dried the whole car. Disappointing. read more

I called before arriving and asked $ for hand wash and windows only on my full size van they said starting at 25$ when I got there it went to 40$. What did I add on to go fro 25 to 40. I won't ever come back here again, on top of that my wheels don't even shine read more

Oh my goodness. I called around to several places to find somebody to detail and clean my mother-in-law's car. We are from Detroit and we came down because she had a stroke this past weekend. I have been cleaning her house and just wanted to do something more for her than that and decided to clean her car so when she's all done with rehab she has these nice surprises. These guys were over two thirds less than some of my other quotes. They find reasonable and wonderful to deal with and compassionate I will definitely use them again to get her car in perfect shape again read more

My wife gets her car washed here frequently. They have always done a nice thorough job. And fairly priced. Not too expensive for the quality they do read more

Purchased the Groupon. The place is usually busy in the afternoon so try to plan to go in the morning if you can unless you don't mind waiting. Staff is helpful and they offer Women's Day and Men's Day Discounts. read more

I am fairly new to the Dayton area & was on the prowl for a place that provided outstanding service. After trying out a few local spots, Soft Touch is by far the winner. The staff is very friendly & professional and more than that, they do a consistent, excellent job cleaning the interior & exterior of my car. Check it out for yourself! *Ladies get 25% off on Tuesdays :) read more

We came during the pandemic right when the car wash opened (8am). None of the workers were following protocol- gloves and masks. It made me very uncomfortable to see unmasked people in my car when it clearly says workers will wear a mask and gloves. I will not be coming back due to the lack of precautions and common courtesy . read more

I had used Soft Touch Car Wash Systems for years, as they had always done an outstanding job. I even tipped them $35. last year. I will never return, however, as a sentimental item kept in my center console compartment came up missing the last time I utilized their services. When I called and complained, I was told it was in the trunk. It was not. read more

Great job done quickly and efficiently. I love that they vacuum inside as part of their standard service. I couldn't believe how clean the car was when I left. Will definitely go again! NB: Ladies Night is Tuesday. 20% off, I think :) read more

Based off of yelp's rating system 2-stars means, "Meh. I've experienced better," which hits the nail on the head for me. I found out about this place through a living social deal and I thought I'd check it out. My boyfriend and I went the day before the deal expired but we showed up right at close, which was an hour earlier than what is posted on their website. However, we were told that we could redeem the voucher the day after expiration since we couldn't make it the day that our coupon expired. This was great! However, I would recommend that this company change their website to reflect their current hours for patrons who don't frequent the place or who are new and have never been. Since we didn't have any problems redeeming I would have given this place a higher rating for customer service but.... Fast forward to the morning after I got my car detailed. I found that my front window was horrendously streaky, making it difficult to see with the sun shinning directly in. Also, I noticed that the inside of my car wasn't fully clean/dusted. There were noticeable areas where they had missed cleaning. Unfortunately, the reason for my noticing the next day, and not the day of, was the fact that it was already dark out and so it was difficult to see everything in detail. I'm not sure if the detailer was in a hurry to get out of work since it was 30-45 minutes away from closing or if it was because I had a coupon but it was very disappointing to see that such a poor job had been done. read more

Got the works, car looks great inside and out. The Soft Touch squad has always been great in keeping my car clean and it smells great every single time. Will defenitely be coming back soon. read more

my daughter had her car detailed today. When she went to pick up there was a big scuff mark down the passenger side doors. there is no way of proving who did it. We know it was not there prior to detailing. Steve sperber the so called owner was very rude. about the whole ordeal. I would not recommend this place to anyone. read more

Absolutely hands down love this place! Interior vacuumed exterior cleaned and hand detailed and dried all for under $20. I have never paid more than $10 plus tax and my car has always look amazing! The owner and all of the guys are great I have never been disappointed and the line that is always there tells me no one else has either! read more

This car wash knows what it means to have a truly clean car. The service here is super and they take their time to make sure it is done right. Inside and out. I appreciate the courtesy that the workers have bestowed on me each time I have visited. I always feel proud to be driving my car after I have made a visit here. And I always get compliments! read more

I had an interior detail done to my car at Soft Touch and it looks amazing!! The best part of soft touch is the customer service, I have zero doubts leaving my car in the hands of Soft Touch. I live in Cincinnati and travel to Soft Touch because they treat your car as if it's their own. Everything looks great. They texted me when the detail was done for me to come pick it up. read more

This is definitely the best full service car wash in the Dayton area! Went there yesterday to get my first 'post winter' car wash and they did not disappoint! The people that check you in are always polite and will go the extra mile to make sure your vehicle is vacuumed well - no matter how big it is. And then yesterday Mitchell received my car after it was washed and I was SO impressed with the service he provided! He took the time to make sure my vehicle was spotless before he called for me....and it was a mess!! This isn't your typical car wash ... definitely worth the trip!!! read more

This was our first visit here and I must are by far the best car wash in the area! They even shampoo the mats for only $5. I does take a little time, but they work on the car the entire time. Only down fall is that there is limited seating inside. read more

The only place I'll take my car to get washed in Dayton! They always do a great job and I have been going here for years, never had any issues. The guys are always nice and work so hard. You pull up, they direct you which line to go. A guy will come up to your window and ask you what package you want. You get out of your car and they vacuum the inside of your car. You go inside to their nice air conditioned waiting area which has a vending machine, coffee, shoe shine, cards, car accessories, etc. and a window wall you can watch your car go through the wash in (they have hot wax!). You watch outside the window and when your car is through the wash you can see it get hand dried by 1-2 guys and the interior cleaned (windows, dash, wipe down, cupholders, mirrors, etc.) They do it all! Then they raise their hand when they are done and if it's your car you go out to get it. They ask you to look it over and if you're satisfied. Then you drive away with a great clean car! Like I said, never had a bad experience, always do a fantastic job, all the guys who work there are such hard workers. Support local! Tips: Ask them about any specials they have when you pull up. They usually have something like the Works on special. Tuesdays is "ladies day" so ladies you get 25% off! I think men's day is Wednesday and they get 25% off. My full works car wash is usually anywhere from $20-25 depending on the specials and day I go. Bring a few dollars in cash to tip the guys who work so hard and HAND DRY your car and clean your entire interior! read more

I had been to Soft Touch only one time before and was happy with the results so I bought a Living Social deal. My car came out looking great, BUT while I was waiting, an unhappy customer came in and asked for the manager. From what I could hear, she asked for a hand-wash and their idea of a hand wash is just spraying the car off. The manager was SO RUDE to her and offered no way to make up to her that the $25 she spent was not what she had expected or wanted. His tone was in no way necessary; he needs to get some customer service training. There is no way I will ever go there again! read more

Best place in town to detail and wash your car. They even open in the winter. There's always people to clean the interior of your car and they do a great job. The only thing i wish washing the rugs will be included in the normal price but it's $5 each so makes the wash around $35 or more read more

They did a great job. My car was FILTHY (crushed goldfish crackers, spilled milk, years of dust), and it is absolutely spotless now. Took around 20 min. The team seemed young (college students?) but were very nice, enthusiastic, and professional. read more

I went to soft touch car wash for the first time today. I had the deluxe car wash. When I went home, I had to wash the car myself because it was still dirty. What a waste of time and money. read more