Came in to do an advantage care package. Everything was fine up until I checked everything…read moreafterwards and here's my Results

I found a car that I was interested in for my daughter at a fair price. I live out of state so she…read morecalled made an appointment to see the car. On the day of her appointment, she arrived and the car was not there because it had been sold. That part is understandable but the person she was supposed to meet also wasn't there. Nobody called her and she wasted over $100 in Uber getting there and getting home. Fast forward to a week later. Apparently the car came back for reasons unknown. They reached out to me and rescheduled the appointment for my daughter to see she had to spend another $50 to Uber back there but this time the car was there and the salesman was there. This transaction went fairly smoothly. Everyone I spoke to was nice. There was just that minor failure to communicate, which cost us some money. We did purchase the car. Overall, I would give them another shot if I wanted to purchase a car.

We purchased our second Tacoma at Orem Toyota from Sean Carson . He negotiated well on our behave…read moreand we didn't feel rushed . He has been selling cars for a bit and it shows. He also made sure I got my personalized license plate off our trade in and registered it to our new vehicle. Really nice guy .

Lexi is your girl for buying a car from Orem Toyota. She was responsive and amazing throughout the…read morewhole process.

This is my second time purchasing a vehicle through berge auto! They have been the best and easiest…read morecar dealer to work with! I have sent my sister and couple friends over to them in the past year and we have all ended up with vehicles from them. Steph is wonderful at making sure she gets you into the car you want and has made loyal customers in my family for life!

We drove from Ogden to look at a car and do not regret it. Steph took amazing care of us and was…read morevery nice. They gave us a very fair trade in value for our previous car and we're straight up every step of the way. We felt that they treated us like we had bought 10 cars previously from them. We would recommend them 10/10. We will definitely be back when we are ready for a new vehicle. Thank you Berge Auto!

Purchased a car here a couple of days ago. We needed a car, and they had cars but that's about as…read moregood as I can say about them. They promised perks, promised to take off some fees, and threw in "free" $500 all weather mats to close the deal. After agreeing to their terms, they went back on every perk and promise they made. "Oh the free mats we can only do half off so you just pay $250!" And "oh yeah we can only take $73 off of that $500 fee. We just can't take off the rest of the fee!" Sales team needs help. If you can't offer things, don't lie about it. It just makes the experience sour for everyone.

PREDATORY LENDING!…read more In-house financing offered a 25% interest rate for a 660 credit score. That's predatory. Even so-so credit doesn't justify that high of a rate.

was sold a Q7 wasn't told about the crack engine block. ether Family Auto or someone put a bandaid…read moreon it till I got sold. Leo sold me an extended warranty that said they won't cover the problem because it preexisting problem YOU BUY A VEHICLE FROM FAMILY AUTO YOU'LL BE A BIGGER FOOL THAN ME. YOUVE BEEN EDUCATED MAKE GOOD DECISIONS

Great experience with these guys! They were knowledgeable and vehicles are listed at a fair price…read morewith no need to haggle. No high pressure sales staff and no surprise hidden fees or last minute "required" microdots or undercarriage treatment or whatever.

Stayton has amazing inventory and amazing customer service. I highly recommend this dealership for…read moreanybody looking for a Toyota or any dream car.

I will definitely come back here for my next used car…read more I have always wanted a kei truck since high school and saw one on the lot at Tyacke. The time at the dealership was quick and we got to drive it home about an hour after we got to the dealership. Then I had some back news where Tyacke was able to come in and go above and beyond. The next day I brought it home - the truck would not start up. I was devastated as I was really excited about the vehicle. I knew that a used car dealer had no obligation to help when I bought a 30yr old car as is. I reached out to Chris just to let him know what was going on and how I felt. Chris offered to take the car and look at it for me and found that there was a huge issue with the engine. What shocked me is that he gave me an option at that point - we could undo the sale and I could go on my merry way - or they could help get it running again with a new engine they located. I chose to trust Chris and see how far the repair path would go, I really wanted this thing running again! It took longer than either of us expected but. This went above and beyond to be fair throughout the process even covering payments for the car while it was in the shop for a few months. While the process was a few months, I got my truck back running better than ever! I think it can be hard to find people with integrity and looking to do the right thing for customers and the community - Chris and Tyacke have it all.

The absolute worst, I do not recommend them at all. If I could rate them 0 stars I would…read more Our experience happened late last year. They had an older Tesla Model S for sale that me and my wifey were interested in. We found it online and messaged about it and they seemed to be good with us taking it for a test drive. We live about an hour away so we came into Orem to test drive it, and when we pulled in people inside looked over but nobody came out to the lot or anything. We walked around trying to find the car but we couldn't, so finally we had to go in and ask someone about the car, and someone reluctantly came to show us where it was. We asked for the person we had been messaging with and they told us that the individual was not in but they could help us. The new person then proceeded to show us the car and all was going well. When it came to it, we asked if we could test drive it and the person said yes absolutely. They went to go get the keys, but when they came back they told me they were actually "late for a wedding" and had to leave early so we couldn't test drive. This was off putting so I asked if someone else could show us the car and he brought his manager (at least that's what they said he was). The new guy said I wasn't allowed to test drive the car because it was a "performance car" and I could only test drive the car if they ran my credit, to (and I quote) "make sure" I could afford it and be approved for it. This immediately caught me by surprise, as the car was simply about $25k and was a USED HIGHER MILEAGE TESLA. I own a business and through my life have bought many cars, all of them performance vehicles or expensive trucks and never once had a dealership try to run my credit to verify I could "afford it" when inquiring. I politely asked why they had to run my credit as obviously that wasn't normal, but they didn't give me a straight answer and one of the guys actually even let out a sort of laugh when the other gentleman was "attempting" to explain. They were also highly condescending in tone. On the spot with that having happened we thanked them for their time and walked out, but we could hear them snickering behind us. Shame. We even had our checkbook with us as we were really interested in purchasing the vehicle on the spot. Guess they didn't want the business. We went here immediately after I got off work that Saturday and I wonder if they treated us this way because I had on work boots that had a bit of paint stains on them. Regardless of the reason this is not how a dealership should work. We put off leaving a review but I ran into the page here and see others have also had bad experiences and thought we'd finally share ours, in hopes of hopefully helping people stay clear. Absolutely disgusting behavior. Stay away and go elsewhere.

Nick was very knowledgeable and helpful. Rosie and Hiff also worked with me to help get the process…read morestarted. I had to order from afar. The experience was easy and they allowed me to feel confident in my purchase.

We came by to look and purchased a ford f250 they had for sale…read more Theysaid everything was rebuilt from a small fire. we got there and codes were popping up. They cleared it 36 miles ago Trying to hide the issues. My husband drove it and the windshield wipers don't even work. There was a code for The AC clutch driver side, airbag, and driver side airbag not responding. I would never buy from this company. They told us before we arrived that everything was fixed, and there was nothing wrong with it.

The worst experience of having bought a car at this dealer, especially Erick, he is a liar and his…read morewords have no respect, I bought a car in January 2025, they told me that the car had a clean title, when I called the insurance company to insure my car they told me that the title is not clean and the car already has a history, 2 weeks after having bought it and we realized that it had 2 broken hoses, it still does not have plates and it is already parked to take it to the mechanic, do not buy cars here and if you do, make sure of what you are buying.

Their generic copy and paste response to all their bad reviews should be another indicator of how…read moreincompetent they are as a company. Why would I reach out to them. This was me reaching out to them. They could use this feedback to fix how they do business but they wont. Booooooooo!

I hate taking my car to the dealership cause I end up paying and arm and a leg for things that…read moredon't need to be and my car either comes back worse or the issue not fixed! I brought my car in for a check engine light which I hooked up my OBD sensor said it was cam shaft issue. Brought it in and 3 hrs later they said nothing came up on their diagnostics and they said I had to much oil which I went to get done at a mechanic so that shouldn't be an issue and something else which the part was like $10 and $500 later and my engine light was still on and they wanted $200 for another diagnostic even tho they couldn't find anything in the first place. So if you can find a good and honest mechanic that won't charge you a lot of money for nothing I would recommend that

Very satisfied with my experience! Thank you to Mohammad for his help! We had a very pleasant…read moreexperience.

Salesperson Jerry was very unhelpful and promised to get back to me- never did. Car had an issue…read morenot disclosed also. 0 stars, Would not recommend.