Quality/Quantity - The food alone, for being fast casual, is considered 5 stars.
Good choices and in stock conditions.
I just wanted a healthy snack and felt I overbought.
Chicken Katsu Dragon roll - good, slightly spicy.
Spicy Salmon hand roll - the pickled cabbage surprised and impressed me. I am not a big cabbage fan, but this was good!
Veggie bento box - this was the HIT. I typically do not buy a veggie dish. This dish was 6 stars for me; it blew my mind. Good proportions, good flavors, fresh, etc! I would buy this again, especially knowing that it is a healthy choice.
Atmosphere -
Clean, bright, cool, and crisp decor as well as organized and fast casual restaurant.
Open 7 days a week from 10:30am to 9:30pm or 10pm or 10:30pm or 11pm - see Yelp. Why so many different closing times? Can I suggest no more than 2 different closing times to make it easier for your customers?
2 stories, bathroom on both floors, you need a code to use. I think I was supposed to shred or burn the fine print code they handed me after use...
Service - Just ok. Sadly, I felt that because they cater to so many tourists and don't expect repeat customers, the service reflected that. It was not bad, but not good service. I had to ask for utensils and napkins. Lastly, he hesitated giving me the bathroom code as I like to wash my hands before eating, see above comment. And bathrooms tell a lot about a business.
What looks like self service checkouts are not (see picture). It is full service, they just have monitors on the customer side also.
Price - Approximately 20 pounds. I felt reasonably priced for what I got.
Owner Comment - Congrats on your success. FYI, are you having issues with your website as some of your links did not seem to work? read more