I bought a used street bike from here about a month ago and my sales associate Joe was awesome…read more I got it registered and ready to ride and then it died on me practicing in a parking lot. Frustrating sure, but the assistance from Chris the sales manager, Charles the service Advisor, and Mark the tow driver has been very helpful and relieving. I scheduled a tow for Thursday from my house to Dell's about a week ago. I called on the Thursday of the tow to verify service, im glad i did. There was a miscommunication on the date. David, who answered my call, mentioned that they had me down for Tuesday. He said "since they didnt hear from me" they just carried on with their business. No call on Tuesday from Dell's to verify the tow. This was disappointing to hear, i would have appreciated a courteousy call to check in on my service. Mark was a real hero today! He made it out just in time to grab my new-to-me bike and get it to the shop for a diagnostic. Thanks again Joe, Chris, Charles, and Mark for helping me out when i needed it! We're on the edge of spring and im excited to get back to riding!

Absolutely pathetic. Finance manager is an outright liar. Prep was never done. refused to comply…read morewith Mo law by cancelling service contracts. I wouldn't let the service dept. work on a tricycle. Absolutely never again. Kyle and M Spencer should be ashamed.

Awesome place that will satisfy most, if not all of your cycle clothing, equipment and…read moreparaphernalia needs. Beats the $#!T outta' goin' to any KC HD dealership and paying 3X the price to sport the HD logo. Cool, friendly cats run the place ~ cool goods and services @ great prices. My one-stop-shop for everything w/ a motor on two-wheels, before gettin' my knees in the breeze...

From the owner: The largest aftermarket shop in the Midwest. Full line of Alter Ego Leather, Rain Suits, Cyle…read moreCovers, and so many chrome add-on stuff it will blow you away. Folks from all over say its like a huge candy store for bikers.

Asked them a simple question if they price matched... they got mad about it, yelled at me. Handled…read morethe entire situation with complete disrespect. I was ready to drive out and buy 2 quads they were advertising. I will spend my money elsewhere.

I'm loving this place! Not only did I get a great scoot and a fabulous price, I met some really…read morewonderful people. The two folks that own this shop clearly love what they do. Buying from Mike and Dianna was a great experience. I'll be back for sure. I live 175 miles away and it was worth the trip. The only downside is that they have a super cool inventory of products right now and I saw at least 4 bikes/scoots that I want :( Sadly, I could only get one! From vintage to modern, they have it all.

The bike shops amazing The bar next door is amazing I freaking did often when I live there food was…read moregreat people or beautiful people they treat you with respect in their hospitality is awesome and you'll have a wonderful time meeting new people and good food and good friends

I'm no biker but my brother is. I went in Hard Core Customs…read moreto buy him some apparel for his birthday. Found a really cool cap, which he loved. They are helpful, friendly and really reasonably priced. I'd def shop here again.

Top notch location and the staff are very friendly and are bike riders as well. Got a new helmet…read moreand even though I got my Bluetooth via the web they assisted in installing it on my new helmet. They also worked with me on a new mesh jacket. Great work

Lane was fantastic and extremely helpful, 10/10 would recommend for anyone getting gear. Lane made…read morethe shop have an awesome environment and matched our energy and excitement for gear shopping! Will definitely be coming here for any future needs

Recently purchased a R1200 and wanted to get the bike where I know the exact maintenance cycle…read morestarted. Made an appointment at Engle and from the start I totally enjoyed just talking to the staff. They made you feel like you were part of a bigger family. The service area everyone I meet were riders and was happy to share experiences along with giving me insight on my own cycle which I had no clue of. I will just say these guys are awesome

Very disappointed in my experience. I called on Saturday to inquire about a used motorcycle they…read morehad in stock that I was interested in. The salesman, a 30yr employee, seemed helpful on the phone. I expressed interest in purchasing the bike but would be coming from out of state several hours away and couldn't get there until the following week. He immediately offered to take $1,000 off the price since I was traveling from so far away. I asked if I could make a deposit for him to reserve it. He said no, we have a Beemer guy to Beemer guy gentleman's agreement that he'd hold it for me. I made arrangements to borrow trailer, take a friend who had to alter his plans, made a hotel reservation, had to jump through hoops to get my boss to approve PTO on short notice.... first thing Tuesday morning, the salesman calls me and says he's got a customer willing to pay full price right now and he's local so they'll get his service business too. I again offered to put down a deposit. He said not unless you're willing to pay full price now... "actually you know what, I gotta sell it to this other guy, where in the business to make money and we'll get his service business too." - you know what buddy, you just lost a potential customer for life! As a 30yr salesperson you should know that your also in the business to build relationships. You just failed.

After spending $2,500+ buying gear for an adventure motorcycle trip in Iceland with my son, this…read morecompany cancels my order and emails me to call customer service. See below. I missed the email because I was out of the country when I made the purchase and didn't notice the email among the mountain of spam I receive. Did they take 30 seconds to pick up the phone and call me? No they did not. Rather, they spent even more time penning me a cancellation email. This lazy, arrogant company had the gall to cancel my order and require me to call them. Sales must be really great to be this arrogant. I didn't notice what they had done until 2 days before my Iceland trip. Of course, I cancelled all my Friday meetings so I could drive all over the City buying what they were supposed to ship me. "Hello Chris, We do not accept orders containing multiples of the same or similar items where it appears the majority of the order will be returned. Please reach out to customer service to help narrow your selection and estimate sizing before you order. Thanks for your help. We want to help maximize your savings and avoid any unnecessary return expenses. - The Team at Motorcycle Closeouts"

Warning stay clear of purchasing any from this company. One of the worst online shopping…read moreexperiences we have ever had. Sadly it was for my son's Xmas gift. They are extremely rude, condescending & unprofessional. No customer service or accountability. They simply do dishonest business! The way they do business they won't be open long! Trust me, spend your hard earn money elsewhere where you can trust you won't be ripped off!!!! They are a scam

Amazing custom work! Owner is very knowledgeable and easy to work with. If you are looking for…read morecustom work on your bike this is the place to go!