I had a very disappointing and unsafe experience at this clinic. The therapist tried to position me…read moreon my stomach and used heat therapy on my lower back, even though I clearly said I'm 15 weeks pregnant and have a herniated disc. My pain became much worse afterward, and I could barely move.

I have been going to Athletico South Loop for four weeks now…read moreand am very thankful for their support and services! I came in with acute & sudden low back pain that was basically constant & debilitating. The pain has since improved, as has my functionality, which I believe is due to the exercise program that Athletico has built for me. Taylor has been my PT and working with her has been awesome--I feel that she really listens to my concerns and adapts my exercise program based on my needs (the exercises she's recommended for me also address some chronic problems I've had with my hip, which is great). Even in the past month, I've felt myself getting stronger, and I look forward to progressing further (will hopefully be pain-free within a month or two!). I have been to other PT clinics in the past but this is the first time I've seen real improvement with a program. I also feel really comfortable within the clinic; everyone is supportive and welcoming, and Veronica at the front desk is very helpful and kind. Thanks to Taylor & John & Athletico for helping me feel better!

Team Rehab helped me rid myself of long-term foot pain so I can resume my physical fitness goals…read more They listened, helped craft a plan that met my needs, and measured progress with surveys and tests. They do really care about your well-being. There's an app to follow with your home exercise, which is nice. Office is good - open 7am on weekdays so you can maybe sneak in before work. Not too crowded so you get hands-on treatment. They work with insurance and are able to help with billing issues if needed. Haley, Jess and the team go above and beyond. Strong recommendation.

Yo this place really is top notch! This sounds like a commercial but I guarantee I'm not getting…read moreany incentive except for the relief I got. I was recovering from a herniated disc and having a tough summer, but got a lot of help from this place and another healing studio down the street. I don't think I could have recovered as well if not for the Western and Eastern one-two punch between them both. The facility was always very tidy, smelled nice thanks to their generous use of MuscleMx CBD balm which I love! I've turned other people on to this stuff and everyone loves it. The staff was always very friendly and helpful, mostly young women. They have interns sometimes too. I was sad when my favorite intern Joanna graduated! I love how they use so many different modalities and a lot of care combos to get relief and help build strength. You start with some warmups on the machines, then exercises and then a little muscle manipulation, massage or even dry needling. The dry needling was what finally helped get me back to better health! I didn't realize just how high quality this place was until I witnessed my partner get PT elsewhere (Thanks for nothing union HMO!) And saw just how little other chain outfits do. This place genuinely helps you get better! Parking can be a little tough if you're in pain and it's busy, but for the most part metered street parking isn't too bad. Accessibility wise there seems to be plenty of space though they did mention they're not equipped to assist extreme levels of incapacitation. I was able to walk with assists but the first time or two I was still using a wheelchair out of fear of pain. The one negative is that they're smack in the middle of the block so you'll have to go about a half block either way to get to the curb ramp.

I had patella femoral syndrome and I was in excruciating pain for weeks. I decided to get physical…read moretherapy and I was under the care of Sajani who is the physical therapist at nova care. I was so impressed with the progress of my treatment and I began to feel a lot better. I would recommend this facility to anyone who needs physical therapy because I was impressed with my progress. This clinic is also a very fun environment to be in because Rupi is hilarious and will always be by your side when your doing exercises to correct your form and make you smile. There is also free parking here so it's really easy to get into. Highly recommend! You won't regret it!

This is actually a review I wanted to write a long time ago in 2014 before I started school. I…read moredislocated my shoulder. With the help of Sanjani and staff, I was back to "normal" within a 2 weeks. She restored what little confidence I had in my shoulder within a day a working with her, which was vital in my rehab process. The staff is very down to earth, easy to talk to, and knowledgeable. If you're in the area or not, I highly recommend you come here.

This place is extremely dirty and nasty inside!!! IT took me…read more1&1/2 hour wait and had to call the front desk 5 times tonight just to get someone finally came to my room to get me a cup of rice only since the caller was not working at all??!!! Some CNAs are just lazy and not professionally trained well that when I need them to come and clean my poops bucket, they did not want to rinse the poops bucket, instead they just empty it by dumping the poops into the toilet bowl without at least rinse the dirty and smelly bucket first, and the black female CNAs just put a plastic bag as a liner over the bucket???!!! Very disgusting and unsanitized behavior and unprofessional with an attitude when you ask her to do the right way of cleaning the bucket, she gave me the excuse of saying she is not a maid??!! I was so shocked, trust me even if I need a maid that I wouldn't even consider her as an candidate!!! Oh. NO, NEVER!!!! The food here is very disgusting and nasty most of the times!!! I have to get ordered food from outside, from restaurants or from home!!! I would took them an hour to come to response to you calls to clean my poops bucket!!! They just acted like ghost fading away for a long time and came back with excuses of they were changing shifts that kinds of nonsense all the times!!!

Hi I called and asked Tasha what are the requirements to be admitted she didn't know what they are,…read morethen she left me holding on for so long I hung up and called back then she hung up on me after explaining that the person who could explain it better wasn't there that's when she said hold on and hung up on me her demeanor was not demure she needs to be reprimanded I will not refer my love one to this facility with Tasha front desk clerk giving a rude + bad attitude at least have some Info for the person or people on the end of the phone go above and beyond to help cusummers thank you

This facility is horrible and should be shut down. My dad was there for almost a month. The staff…read morewas nice enough at first, but because we were there everyday and asked questions and demanded that he was treated with dignity and respect, we were not treated that well when we visited. The filthy was and smelled of feces and urine and we would have to ask for toilet paper and for his bathroom to be cleaned. This was very important because he had a MERSA like infection. It was also horrible the way they neglected the other patients. I would not send my dog to this facility.

We called to make an appointment for acupuncture to help encourage labor when I was 42 weeks…read morepregnant. They were able to get us in quickly and the price quoted over the phone was reasonable, however when I showed up for the appointment Dr. Ing informed us that he didn't believe in performing acupuncture on a pregnant woman. He was pleasant enough and I respect his feelings on the matter, but was extremely unhappy that his staff had still scheduled an appointment for us and wasted my time coming in to hear what should've just been told to me over the phone. Plus, we were still charged the $20 consult fee, which seemed extremely unfair.

Dr. Ing helped fix my tendinitis and chronic lower back pain. All the help also helped alleviate my…read morefrequent headaches. After a few months of weekly treatments, my lower back no longer hurt! I had been to see doctors at hospitals who could not help me at all. However, the use of Chiropractor and needle-less Accupuncture, it was very very effective! He speaks English very well and is kind and understanding. The only negative thing is sometimes I felt rushed through but he is very effective!

I've always faced anxiety when visiting a doctor's or a clinic. There's something about seeing the…read morewhite coat that makes me think about, "oh no, what is wrong with me?" However, all that went out the door when I stopped in for UI Health for my first physical therapy session and I am now a fan. I was recently diagnosed with Achilles Tendinopathy and was recommended by my doctor to seek out physical therapy. This UI Health location was the closest to me and was recommended by colleagues that have gone in for sessions prior for their rehabilitation needs. I made the appointment with Laura over the phone (who was the sweetest btw) and off I went to my first session earlier today. I worked with Dr. Bri DeBiasi and she was the absolute best. She guided me through the symptoms I was seeing, was incredibly reaffirming, and ensured that I left with the right tools and exercises equipped to begin my recovery. Our 45 minute session flew by quickly and I felt extremely comfortable working with her, and in no way did I feel forced or coerced into doing something I was not comfortable doing. I've got my next five sessions booked with this clinic and can't recommend them enough. Their receptionist staff (I worked with Lisa who was also fantastic) made everything super easy for me and I look forward to my next session. Highly recommend if you are in the UIC area and in search for great physical therapists.

I see Dr. Bathla for chronic pain due to spinal stenosis. I am 70 years old and have intense lumbar…read morepain when walking. Prior to seeing Dr. Bathla I've had four Laminectomies, extensive physical therapy, and an RF Ablation all at a very well respected clinic in the Chicago area. These were essentially ineffective. Dr. Bathla listened carefully and recommended that he perform another RFA because he felt he was "a better shot" targeting the pain transmission nerves. He apparently Is... the procedure was much more successful this time. Perhaps a 30-50% improvement. Following up, he recommended a caudal injection which has also been somewhat effective. Based on my experience, I would recommend Dr. Bathla to anyone with chronic pain.

This was the worst and most unprofessional care I have ever received. I wish I could give them 0…read morestars. I will never be returning to this clinic and will ensure none of my friends or family members ever receive care here either. I received a diagnosis for a condition and was never contacted by my physician to discuss the diagnosis or figure out a treatment plan. I called four times to try to get in contact with my doctor, with no response. They finally told me that I had to schedule an appointment to talk to my doctor about my diagnosis, and offered dates weeks out. It is unprofessional and dangerous to give patients a chronic diagnosis and not be available to support them after giving the diagnosis.

This is a facility with limited help. The whole floor is understaffed and the lack of compassion…read morefor the patient is horrendous. My husband who had a stroke and is aphasiac had to wait to go to bathroom because they couldn't understand him and they did not check on him regularly. One nurse actually had the gall to say, well he just went a couple hours ago and was not happy she had to help,him. The level of therapy is substandard and I don't think they clean the objects, tools they need to help speech therapy.They used real fruit, how do they clean a porous piece of fruit after use.I watched numerous unsanitary conditions in physical,therapy. They treat patients like a nuisance instead of,offering compassionate care and understanding. Several items were not written down. When it was time to go home, one aid rolled the wheelchair to the front entrance and left us. No help to get to a vehicle just here you go, bye. I had to push my hubby out in a wheelchair,along with several bags and suitcases, plus a walker.I am 69 years old this was horrible. And check, out my husbands referral paper when he was discharged .NOT EVEN HIS. This facility also lost his $6,000 hearing aids and didn't care.