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    Warhammer

    5.0 (1 review)
    Closed Closed
    Updated 1 month ago

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    29 days ago

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    HobbyTown

    HobbyTown

    3.3(52 reviews)
    15.7 miSoutheast Portland
    $$

    I've driven down to this HobbyTown USA location multiple times since I moved to Portland six years…read moreago. The staff has always taken the time to greet me as I walk in, take a look at my RC car and help me figure out what's wrong and tell me exactly what I need to do or in some cases even show me what to do. I've had such a positive experience every time I've been here! They recently (June 2024) added some fun tracks in the back for customers to use! You can also rent the cars to use back there if you don't have your own. A suspended obstacle course, a drift track and a couple other tracks. If you are into rc cars, or have someone in the family who is, this is definitely a place for you to try out!

    I don't know what has happened to this place. Not to long ago, there was a wall full of so many…read moreplastic model cars boats planes to choose from. Now there is a shelf about half full of the same modes. Nothing to choose from that's good quality models. And the paint section has been bare since at least January of this year. It's like none of the paints or cements or primers have been replaced with new stock. I drove a half hour just to get some paints for my model car I bought, and it is very disappointing. Bare shelves, nothing getting restocked. I'm done going there. I have spent a lot of money at that store in the past, now it's just a ghost of its former self. Better off going to hobby lobby or just Amazon.

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    HobbyTown
    HobbyTown - Q500 TYPHOON DRONE

    Q500 TYPHOON DRONE

    HobbyTown

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    Cards N Hobby - Such a place

    Cards N Hobby

    4.7(36 reviews)
    5.3 miSouthwest Portland

    I came in all rude but they didn't gaf, still gave me a good price on edge of eternitiesread more

    Follow up: These…read moreguys... it is already not terribly common for someone to take the time to follow up on a review, let alone do it without even a hint of passive aggressiveness. But when I came back for a visit, the staff as a whole couldn't have been nicer. On my return visit, I had not mentioned until the very end of my visit that I was the grumpy guy who had surgery who was miffed about the NBA players shutting down the store. As soon as I mentioned it, the immediate reaction was nothing but gratitude that I had come back. I simply wanted to tell them how much it meant for them to have taken the time to reach out in the way they had. They had other ideas... They acknowledged that it was the first time they'd ever experienced anything like that, and that it was a learning experience for everyone! the security team with the players were the ones pushing to lock the doors, and at that time, the store being empty, they obliged, not realizing it was going to be a longer visit than originally anticipated. At that time, they then would not allow me to make my purchase unless they were able to apply a very generous discount as both an apology and a thank you, which was completely unnecessary, but incredibly appreciated! Well, I ended up stopping in once more a few days later, but with the kiddos along side this go around. The oldest is now joining dear old dad and transitioning into Magic the Gathering while the youngest has as of this last week fully succumbed to Poké-mania... I wanted to swing by with them and let them pick out a bunch of fun stuff, and to again say thank you to the team there. The store was absolutely packed, so we understandably had to wait outside for minute or two due to safety/occupancy limits. Once we did get in, I noticed that one of the individuals I was standing next to was being helped not to pick out and purchase a bunch of product, but rather because the store was donating a big stack of cards for charity! As soon as it was time for us to be helped, bless the staff, they could not have been kinder and more accommodating to two very excited and very talkative younglings! Ands then as soon as they saw me, the staff and the owner again were not only incredibly excited that I made it back with the kiddos, but again insisted on giving them another generous discount upon checking out! You guys are too much! These guys could teach a master class on customer service! Them providing Not one but two discounts was incredibly generous and very appreciated. However, the thing that really stood out to me the most was the fact that they did so because they really care. Not just about a customer who had a less than stellar initial experience, but more importantly, the community. They see the bigger picture and recognized us not simply as customers, but as part of their community. Quietly donating product to charity, insisting on making sure their shop feels like a safe and welcoming place to collectors and players of any age, and take an immense amount of pride in what they do, not just the owner, but the entire staff... If it had not been for that type of community and sentiment in the early days of Magic the Gathering and over 30 years ago, and shortly after the initial wave of Pokémon, there's no way either of these games would have survived being much more than a fad. I practically lived in my local game store (LGS) growing up both because I loved the game and the community that we put our hearts and souls in the building, but more importantly because it was a safe place for several of us. My home growing up was unfortunately rarely a "safe and happy place," and had it not been for an incredibly kind shop owner and a ragtag group of kids who did no less than pull me into their community, I have no idea what I would've done. It was this community that taught me kindness, empathy, acceptance, and confidence. This is one of the few LGS's I've walked into in many years that gave me a similar sentiment. You guys literally turned a detractor into not just a loyal customer, but an advocate. I sincerely hope that you guys are some day soon, able to expand to a larger location with plenty more room to play, trade, and hangout! I have no doubt it will not only be a very popular place to be, but with you and your team at the helm, it will no doubt be a cornerstone and incredibly uplifting addition to the surrounding community of players and collectors!

    Photos
    Cards N Hobby - The front of the store when you walk in!

    The front of the store when you walk in!

    Cards N Hobby - Cool Pokemon sign

    Cool Pokemon sign

    Cards N Hobby

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    HobbyTown

    HobbyTown

    2.4(32 reviews)
    16.2 mi
    $$

    Oh boy, where do I start! I'll start with the good. I was in the other day and the dude behind the…read morecounter was very polite and packed full of knowledge and was able to answer all my questions and then some. He was extremely helpful, and I was able to get everything i needed with him having to run to Google or a computer to figure out my issues i was having. i learned alot about what i was asking. I will definitely be going back and speaking with him if need advice or more parts. Now the bad! I went in last week to see the guy that helped me prior and he wasn't there (maybe a day off) the girl behind the counter with jacked teeth (mind you i waited 45 minutes for her to get off her personal phone)she was not able to find a simple part and when I asked her for advice on an issue she went straight to Google and and someone else. Another customer ended up jumping and answering my question due to her lack of knowledge. If I decide to go back in to that store I will turn around and leave if the knowledgeable guy isn't there (hes a new guy but definitely knows his stuff) Definitely don't go to the portland store because it's ran by a bunch of monkeys and they never have anything in stock.

    Says online they carry several things including Magic cards and other like goods. I went in there…read moreto see such wares and the store only catered to RC and model hobbies. I will admit there were some nice rc cars there and model collectible items. As though there is not a whole lot of other cards shops in the area finding out this place had some I wanted to check their selection out. If this place is not going to carry such things they need to take it off their website. The place was dead and looks like it's going out of business.

    Photos
    HobbyTown - The location they are moving too, Sketchy return policy explanation from sales team

    The location they are moving too, Sketchy return policy explanation from sales team

    HobbyTown

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    Warhammer - hobbyshops - Updated May 2026

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