A family vacation to see Deadwood, Mt. Rushmore, and the sights of western South Dakota came very…read moreclose to being a disaster, which was averted by the service of White's Canyon Ford and service manager Marc Weimer. After driving 3 days from California, we took a little side detour to Devil's Tower in Wyoming. Going up the hill, our van (a wheelchair adapted E-150) suddenly would not shift higher than 2nd gear. Instead of going into high gear, it would pop into neutral and suddenly over-rev. Nothing I could do would get that to change so we Googled the nearest Ford dealer, which was White's Canyon in Spearfish, SD...about 40 miles away. We limped it in, getting into the dealer around lunch time. Marc pulled a couple of strings to get our van looked at right away. Unfortunately, he had bad news...and worse news. Our van needed a new transmission (I suspect the lube shop that did the service before we left used the wrong transmission fluid). The dealer did not have a replacement in stock so one had to be ordered from Salt Lake City and would take about a week to arrive. Now we were looking at a lost vacation, a very expensive repair, and not knowing what was going to happen to us for the next week to ten days with a son in a very expensive and heavy wheelchair to deal with. Marc said not to worry, he was going to take us under his wing and do what he could to make sure we could at least still enjoy our vacation. He talked the owner into lending us a van, found us a place to rent a lightweight manual wheelchair (since we no longer had a wheelchair lift available to us), and promised to keep in touch to let us know when the replacement came in. Long story short, we still got to enjoy our trip...although it extended to 20 days instead of the 11 planned...they got the van fixed (it runs great, with a 2 year unlimited mileage warranty), and a big, dark cloud of worry and disappointment was lifted from our heads. We left the dealership shaking hands and wearing smiles, thankful for the helpful service and compassion of the service staff at White's Canyon Ford.

Great Service. A staple in the community, long tenured staff who know and care for their customers.read more

Charles is the man! He cares about his customers and makes sure that the customer leaves satisfied…read morein with a car with zero issues. Very honest in his work and will come back here everytime!

Charles was great helping with our Mini Camp motorcycle trailer getting us back on the road! Very…read morekind, friendly and knowledgeable! We highly recommend stopping by for any auto needs!

HORROBLE DEALERSHIP! Do not waste you time with this place!…read moreYou'll spend 48k on a 5 year old vehicle to find out it's leaking water inside and they won't do anything to fix it! Not only not fix it but cant even be decent enough to respond when they are told your frustrations.That is just a thimble of the bs with them. Definitely on of the worst dealerships ive dealt with. DO NOT WASTE YOU TIME OR MONEY HERE!

We ended up here after traveling from Michigan to Glacier and home thru SD. We realized we should…read moreget an oil change as we were only 7% oil . We first tried the Chevrolet dealer across the street and they would not help us. They were very rude. We drove into this dealer with our 2019 Blazer and they couldn't have been nicer. They squeezed us in so we could get on our way. I would highly recommend this dealer, their service is awesome.

Clean, courteous, helpful and priced right. I would definitely go back. The staff are professional…read moreand friendly. Thanks for the great service.

Great place. stoped at a 5 min lube in rapid city. They couldn't change my oil. called up speedy…read moreline he told me to stop by pulle in went in waiting room. came in and said done. Glad I found them being on vacation nice to find a business that cares. Highly recommended. mark , Two Rivers Wisconsin

Had them do the brakes on my f150 and the wife's Subaru for approximately $900. Subaru wanted $1300…read morefor just hers. Very happy with the work done . Owner is great and the staff too. They'll be doing future work for us based on our experience. Hard to find these days.

It was late Friday afternoon in Deadwood and my car would not start. I opened the hood to check…read morethe battery connections. The connections were secure but I discovered that in addition to the electric fault the water pump was leaking. I called South Side Service and explained my predicament. Pat told me that if I could get the car to him he would look at it. I was able to push start the car and drive to his shop. Pat called around to locate a water pump and starter without success. There were no parts available. Not even in Rapid City. We drove the car up onto the hoist and Pat agreed to look at it Saturday. Pat called me Saturday morning and stated that he got the starter working by striking with a hammer to free the brushes. Not a permanent 'fix', but it started the car. Bravo! He was able to stop the water pump leak with a bottle of radiator stop leak. Another temporary 'fix' but good enough for me to try returning to Minneapolis. I stopped at the Chevy dealer in Rapid City to inquire about parts availability. The dealer also stated that there were no parts in the entire region. I continued on to Minneapolis without any problem. The point of this review is to commend Pat of South Side Service for doing what he could on a Saturday. Thank you, Pat. Lee

We were looking for something that would be able to handle hauling two ATV's better than our ford…read moreexplorer was. We ended up finding a Chevy Colorado and worked with Dylan. Dylan was amazing to work with and made sure we knew what to expect with the truck. He made the buying process really easy. He is one of the best salesmen we have ever worked with. We would definitely drive back down to Spearfish to work with Dylan again. Chris and Ericka Jorgenson

Amazing family run business. The staff was very friendly and helpful. Location is convenient,…read morewelcoming and clean.

Just picked up our custom built American Hauler Silverhawk from KC Trailers this weekend (after our…read more6 hour drive up from Colorado). Harry and the crew helped walk us all the way through the build process and the purchase steps with patience and experience that prevented us from making bad decisions. We saved over $7000 in SD versus what prices were in Colorado. We felt confident we were getting good advice and that we were going to have exactly what we wanted when we picked up our custom build-and we were not disappointed. So glad we made the drive up and chose to work with the KC Trailer team for our trailer purchase.

My son bought a car from these guys and the motor went out 3 weeks later. KC trailers refuses to…read moredo anything substantial to rectify the situation saying they are not required by any law to offer any after sales support. Plain and simple, they do not stand behind what they sell. Once they have your money, you are on your own. Buyer beware!!!

Fantastic and Honest mechanic. Had a problem while traveling. Stopped at the KOA campground and was…read morereferred to this place. A nice and friendly staff did a great job