I've gone to him and his father they're both very good at what they do . I do recommend them.read more

I did not get a chance to visit Dr. Tseng, because his rude, incompetent, and clearly…read moredevoid-of-phone-etiquette receptionist ensured I not visit him. When you call in and speak of the horrible pain your toddler is in and how you were hoping to see the doctor ASAP, the first response from a front office staff member shouldn't be "Ummm.... what is your insurance?" Followed by, "Read me the numbers on the card" Then when she tells me that my Blue Shield PPO coverage isn't accepted by their office, I state that it is alright and that I'd pay cash, but again, she was so aloof that she couldn't even provide me with an estimate for out of pocket costs, cash patient prices, or anything. All she could do was be dismissive and uninterested. This is disgusting and not how empathy is shown. She never once said she is sorry he is experiencing so many awful ENT issues, that she wishes him well, nothing! Even when she knew that her office couldn't accept our insurance, she never once wished him and I well, or offered any kindness in lieu of the situation. Call me old fashion, but CUSTOMER SERVICE is KING!!! If this is the first impression we gain BEFORE meeting this doctor, please note that I will be taking my WELL EARNED MONEY elsewhere! Thank you!

An excellent Dr and very caring. He's seen my husband for many years and for various reasons and…read morewe're always so pleased with the care we've received from him. 5 +++ is what he deserves.

Took my daughter who has a history of sinus infections and had been on antibiotics without…read moreimproving. She had developed a sore throat with white on her tonsils. He told me other doctors aren't good at diagnosing ear infections, pushed in her jaw and said jaw problems cause ear pain and gave us a paper on TMJ. I asked him to look at her throat and he said no signs of anything and was very condescending and seemed bothered by my questions and told her to wash her hands before eating. I took her to another doctor the next day who looked at her throat, said it was red and had white spots which shouldn't happen when on antibiotics and gave her a mono test which came out positive. Don't waste your time here.

Terrible customer care and patient service by Yasmine Givens. My wife called to schedule an…read moreappointment and ask a few questions about a previous visit, only to be met with rudeness and unprofessional behavior. When she asked, "Are you having a bad day?" Yasmine responded, "Yes, I am, because I have to keep repeating myself over and over." After requesting to speak with a supervisor, Sylvia, she was given the runaround and never received a call back. This experience was completely unacceptable. We will not be returning to this facility, nor will we recommend it to anyone.

I've seen Dr. Wareham in the past, and I was genuinely excited to have the chance to see him again…read more-- even if it took a bout of vertigo to get me there. He is truly THE BEST DOCTOR. His bedside manner, professionalism, and the care he provides are unmatched. I always feel heard, understood, and taken care of. I honestly wish he could be my everything doctor. If you're looking for someone who is knowledgeable, compassionate, and absolutely exceptional at what he does, Dr. Wareham is the one. Highly recommend!

The doctor told me to get a blood test, but the lab wouldn't take my insurance for some reason. I…read morehad a blood test from my hematologist that I sent him a copy of in an email. Over a week went by with no response. Sent another email. No response. Phoned the office and the rude girl at the desk said that he doesn't do emails and that he is old fashioned, so why did they give me the email address in the first place. It appears I need to find a new doctor since the secretary won't tell him about my email or he just won't deal with it.

Dr Edwin Tseng has years and years of experience; and he has seen it all. To this end, he quickly…read moremade a diagnosis with keen intuition. I called on a Monday, and I had an appointment on Thursday. Dr T is very personable, inquisitive, and as to his "bed side manner," he could not have been more engaging and disarming. He took great care to me and solved my problem, that had an efficacious outcome. I don't understand the "negative reviews." I can speak for myself, and he and his staff are five stars.

I truly cannot say enough wonderful things about Dr. Jeffrey Feinfield and his entire team--this…read moreexperience honestly changed my life! For YEARS, I lived in what I can only describe as "sinus misery mode." Constant pressure, congestion, infections, headaches... and let's not even talk about the awful smells. I felt like I was on a never-ending cycle of antibiotics and steroids that just never fully worked. Then I found Dr. Feinfield--and everything changed. From the very first visit, he was kind, patient, and actually listened (which, let's be honest, is everything). He explained things in a way that made me feel comfortable and confident instead of overwhelmed. Now, I'll be honest--my procedure had a bit of a dramatic start because my infection was THAT bad (leave it to me to be extra ). But with the right treatment, patience, and amazing care, everything smoothed out. And the procedure itself? Way easier than I expected! The entire office is incredible--friendly, helpful, and they truly care. You're not just another patient here--they treat you like family And the results? LIFE. CHANGING. I can BREATHE. Like... really breathe. I sleep better, I have energy again, no more headaches, and those gross sinus smells are GONE (hallelujah ). I didn't realize how much I was struggling until I finally felt normal again. If you're dealing with sinus issues and thinking about seeing an ENT--DO IT. Don't wait like I did. Dr. Feinfield and his team gave me my life back, and I am beyond grateful. :) CG

If you're looking for an actual ENT, just go somewhere else…read more If you're looking for a plastic surgeon, hey, maybe it'll work out. This office is setup to churn out expensive cosmetic procedures at scale - they really don't care about patients with actual sinus / health issues.

Though the treatment was harsh, it was necessary and the doctor was kind and very patient, but…read moredetermined to get the job done properly. I had deeply embedded wax in my ear which was infected. It healed up nicely.

I was referred by my primary care to see Dr. Lee, about whom I've heard many good things. This…read morerating is for the staff and not for the doctor. Unfortunately, after two attempts at scheduling, I was unable to see Dr. Lee because I was turned away by the front desk staff for not having a photo ID, even though I had a written referral (so my visit was not a surprise), and a confirmed appointment. I am elderly and living in assisted living; I have severe visual and auditory challenges and it is difficult for me to get to appointments in the first place. I was not told that my visit would require photo ID. I no longer have a driver's license and I have not been able to get an ID from DMV yet but I am working on it. I do need this appointment but I don't know how to get in without putting it off another two months while I wait for a DMV appointment.

Dr.Lueg looks out for the details. I've had issues with my left ear for a long time. A previous ENT…read morehad made a diagnosis, but when I told Dr.Lueg and he thoroughly examined my ear, the previous diagnosis ended up being incorrect. I went in for follow up appointment the week after my first visit, and was very happy that some additional testing was ordered to see what the problem is. Now I can finally get some answers on what's been going on. The office staff is also very friend and easy to talk to. I didn't feel rushed or like they were just moving on to next patient when I was done.

During my physical exam, my doctor noticed a significant amount of ear wax buildup in my right ear…read moreand recommended that I use ear drops. After using them without success, I experienced hearing loss due to a complete blockage. Luckily Dr. Leug was able to see me as a walk-in without insurance. I had a wonderful experience and the front office staff was especially friendly and helpful. The procedure was quick and painless. I am glad to say my issue was completely resolved and would highly recommend anyone with a similar problem to come get a professional ear cleaning.

Dr G. Scott Voorman is a very good ENT. He has decades of experience, he is calm, rational, and…read moretruly listens, without interruption or minimizing the patient's concern. The ladies at the front desk are very kind, have a good sense of humor, and try to make patients comfortable. The Thousand Oaks practice is relaxed and you don't feel like an inconvenience. They take PPO insurance, and there are zero problems. Highly recommended!

He misdiagnosed me and stung me along doing a monthly nose spray for 6 months. Then, he gave me a…read moresurgery that I didn't need and didn't help for polyps. I had MRSA in my sinus cavity and he totally missed it. He's a bad a doctor.

They are so focused on getting so many people through the door they can't keep up. I finally got…read morefed up with the shenanigans. He did a fungal culture if my sinuses sent it to quest but they never put my name on the sample. I requested all of my documents because I was going to see a different doctor. The new doctor requested my records and they never sent them. I went into his office and demanded they give me my records, they said well the doctor the has to do that. I said he has had over 1 month to do this and I am not leaving this office until they are in my hand. So I waited at the check in counter until they gave them to me. Definitely don't recommend super unorganized office and staff.

I was very impressed with Dr. Cohen and his attentive staff throughout my initial evaluation visit…read morefor nasal issues. I was brought back just a few minutes after arrival and Dr. saw me a few minutes later. After a pleasant conversation as to why I was there and the symptoms I was experiencing, Dr. Cohen listened attentively and followed up with some probing questions. I then transitioned into a separate room where Dr. and staff performed a very easy and quick multi-dimensional CT scan of my nasal cavity/passages. Within a few minutes, Dr. was back in the exam room explaining in great detail what my issues happen to be using the CT image as a visual. Straight forward diagnosis and easy to follow along while Dr. speaks to me and the image. Dr. offered a few different options for me and recommended an easy, effective in-office procedure that should clear up my decades old symptoms for good. I will have Dr. Cohen perform this quick procedure on me in a few weeks and I look forward to breathing clearly for the first time in many, many years. I'm very glad to have found Dr. Cohen and I'll be referring all my friends and colleagues his way, as well.

After years of suffering from sinus infections, my primary physician suggest Dr. Waldman. Dr…read more Waldman was the first of any of the physicians I had seen previously to scan my sinus cavities. He was able to determine the cause of the frequent infections and recommended a balloon sinoplasty. This procedure has made all the difference in how I feel. The procedure has eliminated post-nasal drip and early morning headaches. The procedure itself was quick and painless as was the recovery. Nice office staff as well.