The receptionist Kendra is the rudest person that I've ever dealt with. I called this facility to…read moremake an appointment. From the beginning of the call she was irritated and clearly not happy. I shouldn't feel this way calling in as a new client. I wasn't even provided what the copay would be because this young girl was so adamant about being rude and not helping me. I'm astounded that this happened and I'd never recommend this place to anyone. It should be this hard for someone to call in to make an appointment. How disappointing. It took me 5 phone calls to not find out if they take my insurance or what the copay is. I demanding someone call me with an apology or an explanation as to why this girl is working there answering phone calls

Not sure what is wrong, but it has been a month and I still cannot get my simple nasal spray…read moreprescription even after calling 8 times.

I've gone to him and his father they're both very good at what they do . I do recommend them.read more

I did not get a chance to visit Dr. Tseng, because his rude, incompetent, and clearly…read moredevoid-of-phone-etiquette receptionist ensured I not visit him. When you call in and speak of the horrible pain your toddler is in and how you were hoping to see the doctor ASAP, the first response from a front office staff member shouldn't be "Ummm.... what is your insurance?" Followed by, "Read me the numbers on the card" Then when she tells me that my Blue Shield PPO coverage isn't accepted by their office, I state that it is alright and that I'd pay cash, but again, she was so aloof that she couldn't even provide me with an estimate for out of pocket costs, cash patient prices, or anything. All she could do was be dismissive and uninterested. This is disgusting and not how empathy is shown. She never once said she is sorry he is experiencing so many awful ENT issues, that she wishes him well, nothing! Even when she knew that her office couldn't accept our insurance, she never once wished him and I well, or offered any kindness in lieu of the situation. Call me old fashion, but CUSTOMER SERVICE is KING!!! If this is the first impression we gain BEFORE meeting this doctor, please note that I will be taking my WELL EARNED MONEY elsewhere! Thank you!

They are so focused on getting so many people through the door they can't keep up. I finally got…read morefed up with the shenanigans. He did a fungal culture if my sinuses sent it to quest but they never put my name on the sample. I requested all of my documents because I was going to see a different doctor. The new doctor requested my records and they never sent them. I went into his office and demanded they give me my records, they said well the doctor the has to do that. I said he has had over 1 month to do this and I am not leaving this office until they are in my hand. So I waited at the check in counter until they gave them to me. Definitely don't recommend super unorganized office and staff.

I was very impressed with Dr. Cohen and his attentive staff throughout my initial evaluation visit…read morefor nasal issues. I was brought back just a few minutes after arrival and Dr. saw me a few minutes later. After a pleasant conversation as to why I was there and the symptoms I was experiencing, Dr. Cohen listened attentively and followed up with some probing questions. I then transitioned into a separate room where Dr. and staff performed a very easy and quick multi-dimensional CT scan of my nasal cavity/passages. Within a few minutes, Dr. was back in the exam room explaining in great detail what my issues happen to be using the CT image as a visual. Straight forward diagnosis and easy to follow along while Dr. speaks to me and the image. Dr. offered a few different options for me and recommended an easy, effective in-office procedure that should clear up my decades old symptoms for good. I will have Dr. Cohen perform this quick procedure on me in a few weeks and I look forward to breathing clearly for the first time in many, many years. I'm very glad to have found Dr. Cohen and I'll be referring all my friends and colleagues his way, as well.

Took my daughter who has a history of sinus infections and had been on antibiotics without…read moreimproving. She had developed a sore throat with white on her tonsils. He told me other doctors aren't good at diagnosing ear infections, pushed in her jaw and said jaw problems cause ear pain and gave us a paper on TMJ. I asked him to look at her throat and he said no signs of anything and was very condescending and seemed bothered by my questions and told her to wash her hands before eating. I took her to another doctor the next day who looked at her throat, said it was red and had white spots which shouldn't happen when on antibiotics and gave her a mono test which came out positive. Don't waste your time here.

Went to see Dr. Mikaelian because three doctors had said my sore throat was due to an allergy but…read moreeven after taking the allergy medications, it still hurt. Dr. Mikaelian asked a few thoughtful questions, said he suspected silent gerd and told me what to do. He scheduled a follow-up within 2 weeks to see if there was any change before he would take the next step: a nasal-throat scope. I was much improved! Found him and the office to be excellent.

Dr Zadeh is a phenomenal human being and that includes his caring bedside manner and exemplary…read moresurgical skills. He's so humble and kind. I think he's the best ENT and worth the drive from anywhere!

Dr. Zadeh is knowledgeable, kind and he listens to his patients. His front desk team are very…read morewelcoming and accommodating as well! I saw Dr. Zadeh because I was having difficulty breathing. After doing a CT-Scan, he walked me through all the surgical and nonsurgical options to address the issues I was experiencing (deviated septum, enlarged turbinates and upper nasal valve collapse). He also confirmed that I was experiencing a sinus infection. I walked away knowing what the next steps would be. I love that he doesn't pressure you... he just arms you with the options and encourages you to come back when you're ready.

Dr. Shervin Aminpour changed my life. When I was 12 years old, I got accidentally hit on the nose…read morewith a hockey stick in PE class. It broke my nose. I was afraid to tell my parents. Even though they noticed my nose looked crooked all of a sudden, I denied it out of fear, because I was afraid of doctors/hospitals at the time. I couldn't breathe well out of my right nostril. A few years later I started to notice the change in my face due to this unaddressed fracture. I hated how I looked in the mirror and I didn't feel like myself. In my late teens I went to my primary doc, told them I think I broke my nose, and explained the injury. The doctor took a look at me and said my nose was completely normal, didn't address the obstructed right nostril, and said my nose just changed because of puberty and it was my underlying genetics that made me look that way. I was disappointed but accepted what they said because they were an MD, and I didn't want to undergo an unnecessary procedure. Fast forward many years and I just couldn't shake the feeling that something was not right. I stumbled upon a picture of myself before the injury and that was the final straw that led me to seek a second opinion. I searched online for different docs and wanted to find someone who specialized in this form of reconstruction and cosmetic procedure. Long story short, I found Dr. Aminpour. The second he walked into the examination room, without even reading my file, he took one look at me and said "You broke your nose." I cannot emphasize enough how relieving this was for me. I felt like I was crazy for seeing something wrong when my primary doc told me there wasn't. Dr. Aminpour then discovered my septum was deviated through the physical exam, because it was obvious to him that I wasn't passing much air through the right nostril. I was very nervous on surgery day but he did a great job of reassuring me and easing my nerves. I can't tell you how much this procedure changed my life for the better. I got a combo septo/rhinoplasty. After I was cleared to take the bandages off, I left my house to run errands and saw my reflection in a car window. And for the first time in years, I loved what I saw. I felt like MYSELF. Finally my outward appearance matched what I felt on the inside. I asked Dr. Aminpour to make my nose look as similar as possible to what it was before my injury and he did so wonderfully. I stated my concerns about having a nose that had too much of a upturned swoop and a tip that was too thin/pointy. He reassured me that he wouldn't create that look and left the tip alone. The result is natural-looking AND... Taking a real full inhale for the first time in 2 decades made me realize what I was missing for so long. I no longer have to breathe through my mouth when exerting myself, and it's even improved my amateur signing voice, haha. THANK YOU DR. AMINPOUR FOR CHANGING MY LIFE!!!

I understand that wait times happen at every medical office, but it makes no sense to schedule a…read morespecific appointment time if patients are still left waiting. I arrived, checked in, filled out the paperwork, provided my ID and insurance card, and still waited about 20 minutes after my scheduled appointment time to be seen. The worst part came after the visit. I asked the front desk how much I owed, and they told me to go home and wait for a bill. Two to three weeks later, I received a bill with an extremely high amount. I called the billing department for help or clarification and received zero assistance. The only response I got was: pay in full, go to collections, or set up a monthly payment. I then contacted the doctor's office directly and spoke with the office manager, which was an even worse experience. She was extremely rude, talked over me, wouldn't let me explain anything, and repeated the same dismissive line: pay in full, collections, or monthly payment. Her attitude and lack of professionalism were shocking. This office lost more than just a payment -- they lost a patient for life, a positive review, and any potential referrals. It's unfortunate, because the doctor deserved better representation from their staff.

Dr.Lueg looks out for the details. I've had issues with my left ear for a long time. A previous ENT…read morehad made a diagnosis, but when I told Dr.Lueg and he thoroughly examined my ear, the previous diagnosis ended up being incorrect. I went in for follow up appointment the week after my first visit, and was very happy that some additional testing was ordered to see what the problem is. Now I can finally get some answers on what's been going on. The office staff is also very friend and easy to talk to. I didn't feel rushed or like they were just moving on to next patient when I was done.

During my physical exam, my doctor noticed a significant amount of ear wax buildup in my right ear…read moreand recommended that I use ear drops. After using them without success, I experienced hearing loss due to a complete blockage. Luckily Dr. Leug was able to see me as a walk-in without insurance. I had a wonderful experience and the front office staff was especially friendly and helpful. The procedure was quick and painless. I am glad to say my issue was completely resolved and would highly recommend anyone with a similar problem to come get a professional ear cleaning.

Fast and efficient treatment Courteous front…read moreOffice Efficient assistant Amazing staff all together

Dr. Fealey is a great surgeon and a great communicator, as well as a very pleasant person. I have…read moreseen him for many years for a variety of hand and wrist-related concerns, and he is always there for me. I have had consistently great results. I highly recommend him.