Do not go to this doctor. The girls in the front (I say this since they are 17 or so) do not care about anything let alone assiting people. They overbook all the appointments. I waited with my 4 year old for 40 minutes (long story) but basically the doctor prematurely prescribed surgury on my 4 year then would not return my call after they let other patients in before us! They do not care about anyone except to double and triple book appointment times for 1 doctor. We are going to report this Dr to the board of CA. read more

This place is grotesquely incompetent. Avoid at all costs. Reception is rude. I spoke with the father. Do not recommend. Other poster negative accounts seem accurate read more

I've gone to him and his father they're both very good at what they do . I do recommend them.

I did not get a chance to visit Dr. Tseng, because his rude, incompetent, and clearly devoid-of-phone-etiquette receptionist ensured I not visit him. When you call in and speak of the horrible pain your toddler is in and how you were hoping to see the doctor ASAP, the first response from a front office staff member shouldn't be "Ummm.... what is your insurance?" Followed by, "Read me the numbers on the card" Then when she tells me that my Blue Shield PPO coverage isn't accepted by their office, I state that it is alright and that I'd pay cash, but again, she was so aloof that she couldn't even provide me with an estimate for out of pocket costs, cash patient prices, or anything. All she could do was be dismissive and uninterested. This is disgusting and not how empathy is shown. She never once said she is sorry he is experiencing so many awful ENT issues, that she wishes him well, nothing! Even when she knew that her office couldn't accept our insurance, she never once wished him and I well, or offered any kindness in lieu of the situation. Call me old fashion, but CUSTOMER SERVICE is KING!!! If this is the first impression we gain BEFORE meeting this doctor, please note that I will be taking my WELL EARNED MONEY elsewhere! Thank you! read more

What a waste of $150. I called to book an appt to get my tonsil stones removed. I had an appt for 10:15 and arrived early. I waited 1 hour to see the doctor. He saw me for 5 min and told me to gargle with salt water and not eat spicy food. I told him I wanted my tonsil stones removed but he didn't do it. I requested a partial refund at the front desk but they said no. Go somewhere else. I honestly feel robbed. read more

Dr. Jeffrey Tseng is an outstanding doctor. He saw my husband in his office after my husband was hospitalized with a severe sinus infection. He treated him with great empathy and found the source of the infection. Dr Tseng cured the problem with sinus surgery. My husband sees him regularly and he treats us like old friends. We highly recommend this wonderful doctor. read more

Just realized that i never left Dr. Tseng a review! Here to fix the oversight ASAP :) Dr. Tseng is one of the best docs I've ever had! He performed my Sinus Endoscopy, and I was lucky in that he is not just an ENT doc, but he is also a cosmetic surgeon. He's extremely knowledgeable in both fields and has an awesome bedside manner. He will make you feel at ease and will be straightforward. I highly recommend Dr. Tseng read more

Drs. Edwin and Jeffrey Tseng are wonderful, attentive and professional doctors. I have been going to them for over 20 years and have never been disappointed. I feel like all doctors should be like them. read more

First time in office recently for minor ear issue. I was struck with Dr. Tseng's competence and personable style. As well, he is the only specialist I have ever been to who inquired to assure I was going to a general physician for annual preventative health care exams which shows he is a caring physician. Excellent first impression! read more

I have had Ears nose and throat issues for as long as I can remember. I have been with a different ENT for 5 years and have been though too surgeries. The first one was great no issues, the second one was when I have had some issues. So we wanted to get a second Dr. advice Looking on yelp I saw Dr. Jeffrey Tseng and thought that with all of the great reviews that he would be a great ENT to talk to. The office was great and welcoming. I took the time to print out the paper work online and that saved us time. I waited like 5 min the waiting room and like a min in the exam room before Dr. Tseng came in. I explained why I was there and that we needed a second Dr. advice. After talking to him and looking at my ears. He gave us his best advice and that is was good to have a second Dr. take a look. Now we can make a good informed decision. Great bedside manners, kind and took the time to listen to what I had to say. All around great Doctor and staff. read more

Worst ENT experience ever. I came in after months of feeling "hollow", echoing ears--like they were devoid of moisture. He told me over and over it was to blame on my pregnancy and that when I wasn't pregnant anymore it would go away. He also gave me the name of a medication to spray in my nose that should fix the problem during pregnancy. Even though I tried explaining to him over and over that it wasn't drainage I needed--it felt like the opposite, that I had too little moisture already--he just kept shushing me and telling me it was pregnancy and would go away in 2 weeks after pregnancy. His medication spray never helped. I am now 8 weeks postpartum and still the echoing pain in my ears has not subsided at all and is more painful than ever. He had no idea what he was talking about and did not listen to me as the patient. Wish I could get my money for his office visit--and the useless spray--back. I'll have to settle for warning others via this review. read more

Excellent, caring and professional staff. Dr Jeffrey Tseng and Dr Edwin Tseng provide complete medical care with excellent results. Thank you!! read more

I went to see Dr. Tseng for issues with my nose and inability to smell. He is extremely professional very thorough and very educational when it came to my disease process. His staff was extremely kind and prepared me well for the appointment. I had no issues with my insurance card because he excepted it and made it as painless as possible. I'm also a physician myself and Dr Tseng are is a doctor's doctor. I would recommend him to anybody considering him for sinus surgery. read more

I saw his father many years ago and liked him a lot, now I see the son, Jeffrey. He is wonderful, pleasant, caring, concerned, knowledgeable and spends whatever time needed with you. The staff are all extremely nice and accommodating. Couldn't give a higher rating or I would :) read more

Both Dr's are the best! Never a long wait, great staff. I took my two children there when they were young, and both my wife and I are patients as well. Wonderful attention given to their patients, and they are very personable. It's very refreshing to see a father & son practice, and f you're lucky enough to have to see either Dr around the end of the year, you'll get a beautiful calendar to boot!!! read more

Jeffrey Tseng is nice but lacks skill, and proper examination tools. I was misdiagnosed by both Jeffery and his father. I would not recommend seeing either of them. If you having ear issues, it is worth the drive to go to the House Ear Institute in Los Angeles. read more

Dr. Jeffrey Tseng and his father are both excellent doctors! I had a deviated septum for about 23 years. I have had two sinus surgeries, I have also had trouble with my ears and hearing loss. I have met many ENT's over the last two decades, and I can attest that if you are their patients, your are in great hands. I am so thankful my Dentist referred me for a second opinion, Dr. Tseng was amazing from the first consultation. He was extremely compassionate, he listened to all my concerns and addressed my issues while taking the time to explain everything in detail and so I could understand. I wish I would have met them 20 plus years ago. I highly recommend both doctors to anyone with nose, sinus or ear problems. read more

I paid out of pocket to see him when I changed Insurance because I liked him that much. Kind, listens & takes his time to explain things.

What a great Dr. Awesome bedside manner, took the time to explain everything in a way that was easy to understand. As this was my first time visiting an EN&T Dr. I was unsure of what to expect. I highly reccomend this office, such a pleseant expericence. read more

Saw the dad Tseng, I believe it was Jeffrey. He was very nice, knowledgeable, and helped fix my ear problem. He also gave me a calendar on the way out. Medication he prescribed was expensive though! read more

First appt waste of time. I have had ear infections and surgery for the last 4 years. He looked in my nose with a scope never checked my ears. I had a few other issues and he said your doctor just asked me to do this?? Didn't realize he was an employee of someone else. I have mastoiditis and bone infections along with a lung infection. My infectious disease doctor asked him to check me for shingles. As we can all imagine, I am trying extremely hard to not go to an urgent care or ER. I happen to be in his building. So I go in, wait 20 mins while the lady chats up front. Explain the situation. She comes back and says I need to go to a dermatologist....he is apparently incapable of checking a shingle rash. There were no other patients in the waiting room. They had just called in the only patient there about 5 mins before. Please run from here it would be zero stars but they don't allow that. Obviously I won't be gong back and I am sure they won't loose any sleep over it. As he made it ABUNDANTLY clear he could not careless for his patients. read more

Amazing doctor for me. He has helped me through so much. He found out that I had Eagle Syndrome and other oddities though out my neck and facial anatomy that was causing me to faint upon standing. He was very extremely thorough and it is because of his resistance to quit on me I truly believe that he saved my life. read more

I have been seeing Dr. Jeff for so many years. My medical issues are a bit complicated, and Dr. Jeff is so very patient. He listens to my concerns, and he even takes my advice when I have a hunch or thought about my own health. This is a sign of respect, which can be so very rare for a doctor! I highly recommend this practice. Dr. Edwin, who also happens to be Dr. Jeff's father, is also a wonderful ENT. You cannot go wrong in this practice with either doctor, and I highly recommend them both. They are almost always on time (I have had a few experiences where I would wait an hour or so, but it comes with the territory!), and they are just lovely people. Another important point is that their office staff, Katherine and Maya, are prompt and efficient. read more

I really like Dr. Jeff. I also like the other doctor, Edward Tseng, who happens to be Dr. Jeff's dad. All in all, a great office. The lead staff member, Katherine, is a very nice person. Very efficient and kind. The other staff person, Maya, is also patient and kind. All in all, they are calm and kind when I have my frequent visits there. I am an ongoing patient - since 2009. Dr. Jeff is my main physician, and he answers all of my questions and concerns. He always returns phone calls. He listens. He does his best to treat what he can. I would not say that he is perfect, but he is very personable and has a great bedside manner. If you are someone that suffers with sinus issues, I would definitely recommend the office of Dr. Jeff Tseng and Dr. Edward Tseng. read more

As a patient of Dr. Jeffrey Tseng I have found him to be a wonderful doctor. The staff is very friendly, knowledgeable and very professional. They do not over book and the doctor has always been on time with no wait. The office is clean and comfortable. Dr. Jeffrey Tseng is very knowledgeable, aware of new treatments available and take the time to listen and explain all your of your concerns If you need an ENT this is the place you need to be.. it's nice to see a father/son practice. read more

I've been a patient of Dr. Jeffrey Tseng for several years. He diagnosed and cured an ear infection I had that three other doctors were not able to fix. He is a wonderful doctor and always makes me feel like I'm his only patient. I can't say enough good things about him!! read more

I am a patient of Dr Jeffrey's father, Edwin. He is very thorough and takes plenty of time to listen and discuss over all health. He doesn't focus only on the chief complaint. His staff is very kind as well. Good family practice ENT. read more

Easy to get in, always run on time. The doctor is very nice and the staff is wonderful. Would highly recommend.