Do not go to this doctor. The girls in the front (I say this since they are 17 or so) do not care…read moreabout anything let alone assiting people. They overbook all the appointments. I waited with my 4 year old for 40 minutes (long story) but basically the doctor prematurely prescribed surgury on my 4 year then would not return my call after they let other patients in before us! They do not care about anyone except to double and triple book appointment times for 1 doctor. We are going to report this Dr to the board of CA.

This place is grotesquely incompetent. Avoid at all costs. Reception is rude. I spoke with the…read morefather. Do not recommend. Other poster negative accounts seem accurate

I am very pleased with Dr Mikaelian Andrew, he did the right diagnose, while an other doctor…read morerecommend an hearing aid. He was able to place a tube and helped to get my hearing back. His staff is very kind. I would definitely recommend dr Mikaelian Andrew he is very knowledgeable

An excellent Dr and very caring. He's seen my husband for many years and for various reasons and…read morewe're always so pleased with the care we've received from him. 5 +++ is what he deserves.

Got me in fast and took care of the wax that built up in my ears. Dr. Abhay was quick,…read moreprofessional and very informative.

I went to Dr. Vaidya for an ear problem and am glad to have chosen him (based largely on Yelp…read morereviews). They have you arrive 1/2 hour before your appointment, but there was no wait for the doctor; when he finished his previous appointment, he actually took me a bit early. His assistant, Michelle, was nice and helpful and completed my form with me, which was so much better and faster. Dr. Vaidya was personable and had the kind of approach to health problems that I always hope for in a doctor. He was easy to talk to, listened to my symptoms, and asked questions that helped jog my memory about a symptom I'd forgotten to mention. I always want my doctor to be something like a detective, talking about what might be causing the symptoms and explaining the solutions they're considering. Dr. Vaidya did that and was open to my questions and comments. I was also impressed that he had a preliminary diagnosis and recommendation, but as we talked further, he reconsidered and did a test he'd initially decided against but felt had merit after all. It showed an additional hard-to-identify problem. He prescribed treatment and said he'd see me for a follow-up in two months--all done in an efficient, but also pleasant and relaxed, way. I left feeling glad to have found a good doctor.

Though the treatment was harsh, it was necessary and the doctor was kind and very patient, but…read moredetermined to get the job done properly. I had deeply embedded wax in my ear which was infected. It healed up nicely.

I was referred by my primary care to see Dr. Lee, about whom I've heard many good things. This…read morerating is for the staff and not for the doctor. Unfortunately, after two attempts at scheduling, I was unable to see Dr. Lee because I was turned away by the front desk staff for not having a photo ID, even though I had a written referral (so my visit was not a surprise), and a confirmed appointment. I am elderly and living in assisted living; I have severe visual and auditory challenges and it is difficult for me to get to appointments in the first place. I was not told that my visit would require photo ID. I no longer have a driver's license and I have not been able to get an ID from DMV yet but I am working on it. I do need this appointment but I don't know how to get in without putting it off another two months while I wait for a DMV appointment.

Dr. Wareham is a great doctor who is not only smart and experienced but also cares about his…read morepatients.

When I booked an appt they offered me 9/930 and 1-2 others, so I took 9am so I can get to work on…read moretime. They called me the day before to confirm and say 940?! I said it should be at 9am, I would not book a 940am appt and have to go hm to simi, get ready and drive to work by 1030am. I would be late to work so I wouldn't have booked 940am. Apparently now he'll be performing surgery but wasn't mentioned when booking my 9am appt. so they just say his next availability is in the first week of june but I'll be out of town so I'll be going elsewhere.

Terrible customer care and patient service by Yasmine Givens. My wife called to schedule an…read moreappointment and ask a few questions about a previous visit, only to be met with rudeness and unprofessional behavior. When she asked, "Are you having a bad day?" Yasmine responded, "Yes, I am, because I have to keep repeating myself over and over." After requesting to speak with a supervisor, Sylvia, she was given the runaround and never received a call back. This experience was completely unacceptable. We will not be returning to this facility, nor will we recommend it to anyone.

not informed to park in back of building because the front has two flights of steep stairs. I'm on…read moreoxygen and was extremely upset with this office Dr Lee I was unimpressed and even asked him if he was a doctor due to his questions. do not recommend

I really hate to give a negative review here, Dr Hernandez is nice enough, but he just needs to…read moreretire. He was not able to perform the necessary exam and softly blamed the patient, when honestly, and sadly, after seeing a different doctor, it seems like it was more of an issue with him and the effects of his age. I'm sorry to say it, but it is what I felt. Also a negative, they do not take credit cards, at all.

I know Dr Hernandez for many years. Very knowledgeable, skilled, intelligent doctor. I always feel…read moresafe in his chair. He is very gentle, delicate during his medical procedure. And his girls in office also very nice. Really recommend his office to anyone who is looking for good otolaryngologist.

Dr G. Scott Voorman is a very good ENT. He has decades of experience, he is calm, rational, and…read moretruly listens, without interruption or minimizing the patient's concern. The ladies at the front desk are very kind, have a good sense of humor, and try to make patients comfortable. The Thousand Oaks practice is relaxed and you don't feel like an inconvenience. They take PPO insurance, and there are zero problems. Highly recommended!

He misdiagnosed me and stung me along doing a monthly nose spray for 6 months. Then, he gave me a…read moresurgery that I didn't need and didn't help for polyps. I had MRSA in my sinus cavity and he totally missed it. He's a bad a doctor.

I truly cannot say enough wonderful things about Dr. Jeffrey Feinfield and his entire team--this…read moreexperience honestly changed my life! For YEARS, I lived in what I can only describe as "sinus misery mode." Constant pressure, congestion, infections, headaches... and let's not even talk about the awful smells. I felt like I was on a never-ending cycle of antibiotics and steroids that just never fully worked. Then I found Dr. Feinfield--and everything changed. From the very first visit, he was kind, patient, and actually listened (which, let's be honest, is everything). He explained things in a way that made me feel comfortable and confident instead of overwhelmed. Now, I'll be honest--my procedure had a bit of a dramatic start because my infection was THAT bad (leave it to me to be extra ). But with the right treatment, patience, and amazing care, everything smoothed out. And the procedure itself? Way easier than I expected! The entire office is incredible--friendly, helpful, and they truly care. You're not just another patient here--they treat you like family And the results? LIFE. CHANGING. I can BREATHE. Like... really breathe. I sleep better, I have energy again, no more headaches, and those gross sinus smells are GONE (hallelujah ). I didn't realize how much I was struggling until I finally felt normal again. If you're dealing with sinus issues and thinking about seeing an ENT--DO IT. Don't wait like I did. Dr. Feinfield and his team gave me my life back, and I am beyond grateful. :) CG

I was considering a rhinoplasty at this office but when scheduling my initial appt and calling…read moreafter to discuss next steps, I had a bad experience with the woman working the front desk. She was short when I tried to ask questions around insurance / next steps. Dismissing me and making me feel inadequate which ultimately lead me to finding a different doctor.

Excellent experience with Dr. Voorman. Knowledgeable, professional and understanding. Enjoyed his…read moresense of humor. Office staff were also courteous and efficient. Highly recommend!

Terrible office management . These people can't read insurance plans! They charged me a deductible…read morewhich they shouldn't have and argued with me . Now I have to run after them to get my money back . Blue shield specifically said they were wrong to do this and opened an investigation. As for the medical aspect I asked the nurse before meeting the doctor and after the consult for a cough syrup ( my son is coughing non stop and can't sleep) and never got any response.