I was very impressed with this ENT office. Tri was very thorough in the staff was very friendly. I…read morehad the worst sinus issues and left ear pain, which made it difficult to sleep. All gone after two weeks. Being a doctor myself I'm so happy to have a go to place and refer all my patients as well. Thanks again.

I do not recommend going to these office- the office staff has minimal communication between each…read moreother, at times important client information is never put in charts, they have "hidden" fees (they are not up front with everything from the start financially), don't have proper coverage when staff is gone, and unfortunately wasted a couple months of my time - again, directly due to their poor communication between each other and lack of communication/not following through with updates with me. The doctor himself seemed knowledgeable and capable, but even some of the information he told me about the logistics of the surgery location/needs were inaccurate per his own staff.

I am not totally decided on how I feel about this clinic. I was grateful that they were able to get…read moreme into the office within a week but the woman that scheduled the appointment did not tell me I needed to be there 30 min PRIOR to my appointment time. Instead the morning of, I received the text reminder and in that text it was mentioned that I needed to arrive 30 min before my appointment. I feel like they could easily avoid this by sending you the paperwork/questionnaire to be filled out before your appointment date like all of the other healthcare offices I am a patient at do. So I had to take off work for 2 hours in order to make the time of 30 min arrival time. What was most frustrating is the Dr. Geffen entered my exam room 25 min AFTER my appointment time. This is not right. If they expect you to be 30 min early to your appointment, they should have to same courtesy to be on time for your appointment. The Doctor's time is valuable but so is mine. I feel like Dr. Geffen wasn't really listening to me. Sure he looked briefly at my nose and ears and spent all of 5 minutes with me. He just assured me that he didn't see any signs of congestion but if things changed to contact him. The office and exam room was clean. The lobby had several patients chatting with one another. My insurance wasn't overcharged. The office charged my insurance $206 for an examination. If I need services again for congestion or GERD, I would probably give them another chance to see if this was just an off experience. I think I would request to see Dr. Vidya though as he seemed like the office favorite Dr.

Dr. Jaesung Lee is a wonderful caring person and a skilled physician. Though our healthcare system…read moreis strained he has always been available to care for us, the public. His staff while also working under strained conditions at times are courteous and helpful. Surgeons and others take night-call to care for those individuals who need care during after hours, which can be very demanding.

Dr. Saranya Reghunathan was very professional and straightforward. I took my 6 week old due to a…read moretongue and lip tie. She made us feel very comfortable and there was no pressure of making a decision. I would highly recommend her the office staff were also very nice and welcoming.

This doctor has an amazing way to make you feel calm when you're gonna have a procedure you're…read moreunfamiliar with. She has a great customer service and walked me through every step of a procedure procedure. I had done yesterday and I really trust her. I would go back to this Anytime. The folks at at the front desk have been so helpful when I've called or when I've just needed a simple answer they've been just very kind and I got in quickly. I got out quickly. It's a convenient location. I just am very happy with this doctors office and the Doctor Who I probably am not pronouncing her name correctly, but she's wonderful... Five stars

I've gone to him and his father they're both very good at what they do . I do recommend them.read more

I did not get a chance to visit Dr. Tseng, because his rude, incompetent, and clearly…read moredevoid-of-phone-etiquette receptionist ensured I not visit him. When you call in and speak of the horrible pain your toddler is in and how you were hoping to see the doctor ASAP, the first response from a front office staff member shouldn't be "Ummm.... what is your insurance?" Followed by, "Read me the numbers on the card" Then when she tells me that my Blue Shield PPO coverage isn't accepted by their office, I state that it is alright and that I'd pay cash, but again, she was so aloof that she couldn't even provide me with an estimate for out of pocket costs, cash patient prices, or anything. All she could do was be dismissive and uninterested. This is disgusting and not how empathy is shown. She never once said she is sorry he is experiencing so many awful ENT issues, that she wishes him well, nothing! Even when she knew that her office couldn't accept our insurance, she never once wished him and I well, or offered any kindness in lieu of the situation. Call me old fashion, but CUSTOMER SERVICE is KING!!! If this is the first impression we gain BEFORE meeting this doctor, please note that I will be taking my WELL EARNED MONEY elsewhere! Thank you!

The ONLY ENT I'll ever go to. Office is friendly, Office is clean, Dr. ALAVI is Super knowledgeable…read moreand they can even C.A.T. scan you in Office and do procedures if needed. I Strongly recommend anyone with ENT issues to come talk to Dr. Alavi. He's the best in Ventura county in my opinion and I work in a hospital here in Ventura County so I know.

Tri is truly the best! Dr. Alavi and the entire Ventura ENT team go above and beyond to make you…read morefeel welcome and at ease. Julie at the front desk is incredibly kind and helpful. They did an excellent job with my balloon sinus procedure--it's been five months and I haven't gotten sick since! I'm currently receiving allergy shots there, and the process has been seamless. I highly recommend Ventura ENT to anyone in search of exceptional ENT care.

Front office staff will not do insurance verification. SO i never got an appointment . Even though…read moreI told her that I did check with my insurance and they did say she was in network and taking my insurance she said I may still have to pay out of pocket. I used to do insurance verifications and they take less than 5 minutes for a practitioners office to double check . They have lost a patient because of this lazy attitude.

Dr. Golgert is not only an exceptional physician, she truly cares about her patients.read more

Dr.Lueg looks out for the details. I've had issues with my left ear for a long time. A previous ENT…read morehad made a diagnosis, but when I told Dr.Lueg and he thoroughly examined my ear, the previous diagnosis ended up being incorrect. I went in for follow up appointment the week after my first visit, and was very happy that some additional testing was ordered to see what the problem is. Now I can finally get some answers on what's been going on. The office staff is also very friend and easy to talk to. I didn't feel rushed or like they were just moving on to next patient when I was done.

During my physical exam, my doctor noticed a significant amount of ear wax buildup in my right ear…read moreand recommended that I use ear drops. After using them without success, I experienced hearing loss due to a complete blockage. Luckily Dr. Leug was able to see me as a walk-in without insurance. I had a wonderful experience and the front office staff was especially friendly and helpful. The procedure was quick and painless. I am glad to say my issue was completely resolved and would highly recommend anyone with a similar problem to come get a professional ear cleaning.

I called and made an appointment because I was having some trouble with my ears. The office was…read moreeasy to find and the receptionist greeted me right away. Very friendly and upbeat staff. Got me signed in and I was seen promptly. Dr. Coffey gave me an initial exam and then sent me to the in-house audiologist, where she tested my hearing and tympanic membranes (?) - which came back normal. Then I saw Dr. Coffey again and he gave me some recommendations for my concerns, explained the products he was recommending, showed me examples of how they worked and took into consideration my preference for using less medication rather than more when possible. Overall everyone at the office just had super nice attitudes and was pleasant to work with. I think this was their first day of being officially open so they had a few technological glitches, but nothing that impacted me in any meaningful way. I will definitely return if I have any more issues in the future with my ears, nose or throat!

Attentive doctor Very knowledgeable and great manner…read more Nice staff which is always a plus

My whole family likes Dr. Dickey. She is friendly and does not rush through your appointment. She…read morewill cover all the issues you are having (illness, pain etc.) I did knock off one star because of how busy the office is, but I know from experience that all good doctors are busy.

She stated to me that she needed to be in the LOOP? She wanted all my medical records from all my…read moreDoc's. That was a red flag for me.