Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

I needed to replace two frost free hose bibs that were easily accessible. Two other companies…read morerequired a sales person come out to give the quote and both quoted over $700 PER hose bib. I was able to send Legacy some pictures and they quoted just under $600 for the whole job. The technician arrived on time, he was professional and efficient. He got the job done quickly and the work looks great.

Super friendly people which fast response time fair pricing and quality service and equipment…read more Needed an estimate and someone came out same day and got my install scheduled before they left the house that night. They also offered financing so incase I didn't want to pay out of pocket for the replacement, I had options. Any Furnace or AC estimates or repairs will be going through these guys from now on. 10/10 recommend to everyone!

From the owner: At Indiana Refrigeration we pride ourselves on our ability to keep HVAC systems up and running. Our…read moretrustworthy technicians guarantee your satisfaction 100% of the time. We understand that this equipment is an investment for you, and we always ensure you’re getting the most for your money. For trustworthy HVAC service and installation, consider us your go-to.

We are fairly upset. My fiance and I had our heater and AC unit replaced as well as the air ducts…read morewidened back in November. The heater in our home went out as soon as the serious cold hit. The gentlemen at this business came right over and worked together over the course of a day to install everything. I was forever grateful. At the time of installation the ground was frozen. The workers said they would be back in Spring, sometime in April, to vacuum out the system and turn on the access from the unit to the house. It is now mid-June. Since April I have been doing everything in my power to have a technician come out to complete the work, but no one has come. Apparently no one put us on a call schedule or wrote down any notes, so the first guy who came out didn't even know what needed to be done. We couldn't remember. We assumed wrongly the AC unit simply needed charged. SO the technician who came by said he had the wrong tools, and promised to come by first thing in the morning. Guess who didn't come by. He then called my fiance to ask what time I will be home until (because my phone was busted, and I appreciate that he remembered this) and I told him anytime before 2 p.m. He never came by. They never tried to call back to reschedule, and I know they are having some serious staffing problems, so I waited as long as I could. But now it is getting hot, the cross winds are gone, and I can't function. The heat makes it hard to breathe because of my asthma, and I'm hot super easily because I have PCOS. When it's hard to breathe I'm lethargic but can't sleep well, which is negatively affecting my PTSD. The Windows have been open too long, and now ants are coming in. My dog keeps trying to poke her head out the window, so I have to leave the bottom window closed and the top window open, which lets bees in. We literally upgraded to a newer unit for my health. I don't need pity. I shouldn't have to explain my situation, and I'm not some broken schmuck to be considered. I paid for a service that is a necessity for me versus a luxury, and I expect to receive that service in a timely manner. I need some air! I'm miserable! I called again today, explained my situation, and insisted someone come out today. I've fallen through the cracks long enough. No such luck! The scheduler insisted no tech is available till Thursday morning. That must be nice. I'm sure when my fiance was in the Navy there were quite a few times when he wanted to say, "I'm Sorry, I can't serve my country today. I can't provide you with safety and freedom, because I want to be home by 8 p.m." As a medical lab scientist working for a nonprofit low income hospital I've never said, "Oh, your infant is running a 102 degree fever and you need labs to pinpoint the cause so the doctor can provide the right course of treatment? Man that sucks. Well, it's the end of my shift, so I can't help you." The service this company provides is important. I need someone to recognize that and behave accordingly. For us, the AC is not a comfort measure. Based on the customer service I've already received I highly doubt anyone will show up to complete the job they started in November. IF they ever complete this job, I doubt I'll ever work with them again. They've seriously lost any trust I had for them. They would have to work really hard to rebuild it.

This company has sold Supposedly in the last year. So the Horrible work performed was Performed by…read morethe last owner. But in my Opinion if you buy the name and everything good about the company you also Inherit all the bad things too.

The work was great! What a shame the office can't following the most simplest instructions! They…read moreare relentless on asking and freaking calling for a filter inspection. I'll never use them again! Its twice a week.

I've used that at home and at work. They've replaced my furnace and AC and do my twice a year…read moreinspection and have for many years. I'll say first off usually if you're calling an HVAC company it's a bad day to start. However I've never had a bad experience with a tech and the prices have been in line with the going rates. Recently I had the ducts cleaned in my new house (but it's old...) and was very impressed with how thorough they were, even on Christmas Eve. I recommend them