Our sump pump died. The tech came out the next day (other than plumbers needed 3-4 days) and he…read moreefficiently swapped out the sump and added a battery backup. The best thing was Tye's willingness to answer plumbing questions. We're in a new-to-us home with different systems than we're used to. Price-wise, I googled average costs and they were in the average range.

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

Reached out to Titan Heating & Air Conditioning after my a/c unit stopped working during the summer…read moreheat. His team scheduled a time and arrived promptly, they got straight to work and got my home cooling again in less than 40 minutes! If you're looking for a top quality team that is quick, reliable, and reasonably priced. Look no further!

Great and fast service. Definitely will hire to do yearly furnace maintenance. Fair price. Only…read morefound furnace door couldn't close so clipped and my furnace is working fine now!

I recently needed a few different plumbing jobs done at once, one was critical with this…read moreweather/low temps. After looking around and getting a few quotes, PG Heating & Colling was the right choice. Shout out to Jordan for a straightforward & down to earth visit/quote and Grant for an on time & outstanding service visit to my home! If you need some work done, I highly recommend PG Heating and Cooling. Sincerely, Kyle C. Fort Wayne

We did business with PG Heating and Cooling after another company could not figure out the problem…read morewith our geothermal unit/thermostat and recommended a new unit for $$$$$. We were so impressed with the caring, prompt and professional service we received from Angie, Nate and the service tech, Leo. The problem was complicated, but Leo was painstaking in figuring out and explaining it. It was a $1600 solution versus the cost of a new unit. Leo also looked at our unit and said it looked in good working order overall. We highly recommend this company as they are caring and fair. Also there was NO upselling.

We are in the process of moving into a new home and looked for an HVAC company that specialized in…read morethe Trane furnace that was installed. They came out on a maintenance call and provided a detailed review of what was right and what was not so good about our unit. That led to a second call where they installed an April Air humidifier. Jeremy and Ethan were knowledgeable, polite, thorough, and neat. They explain everything they are doing. I'm happy to be working with them.

I had a leak in my basement on my water main. My job involved digging in my lawn with an excavator…read moreto replace an old rusted out pipe. My water main was in the front center of my house under my patio so they relocated my water main so they did not have to mess with my patio. I called two other plumbing businesses so I had three estimates all together. The first two estimates were more than double what sheets estimated me to do the exact same thing. What could have caused me over $6000 had I gone with different plumbers, sheets did it for less than half the first two estimates. I highly recommend sheets!!

We had Brockman exchange our furnace and AC unit. I couldn't have had better service and…read moreprofessionalism. They preformed a full diagnostic to insure I got the right sized unit for our home. In addition, the unit that was installed had a faulty part in it and they came back out and fixed it without any costs to us. I would definitely use them again and recommend them to those I know. Mark A.

I used Brockman of Fort Wayne to install an iron filter and whole house filter to help with well…read morewater smell and bacterial iron. Terry and Cooper arrived on time. They used copper instead of pex to run lines from my well to the new filters and then to the softener. They had only a small space to work with, and did a beautiful job. The copper lines looks so professionally laid out and polished. No leaks and all seems to be working as it should. Both Terry and Cooper were knowledgeable and polite. It was clear they had good training and knew what they were doing. I recommend Brockman heating and air to anyone looking for above average, professional service. They were competitively priced too which was an added bonus.

Upfront pricing. Charged me nearly $300 for using a faucet I had purchased and labor on top.read more

Talk about keeping the customer's best interest in mind. I want to give a shoutout dispatcher…read moreTanesha and Mr. Handsome Brian, we had a flood situation down in a basement and being that it was the first time dealing with this situation in a new house I needed some direction. Brian had 2 other jobs lined up and made sure to check in with me and get an update on the status so I didn't feel neglected. He made sure to communicate every option available and laid out the next steps. Definitely recommend Home Comfort Experts and ask for Brian!

Friday August 22, 2025 Sherry refused to have a service technician call me so could determine if he…read morecould come out the next morning on an emergency basis. She made me give her all the technical details of what my issue was. Then she sarcastically said she was not a technician. I explained to her that I had a contract for emergency after hours issues and that the front office said I was assured a technician would at least call and determine if I need service right away or could it wait. This is not the first time I have been mistreated by after hours personnel, but it will be the last.

This is not the kind of competence and customer service I would expect from a company with a Better…read moreBusiness Bureau A+ rating. After scheduling an appointment giving them my address and waiting 4 days for the tech to arrive I was informed 5 minutes before the appointment that they don't service Mobile homes and hung up on, and wasted a vacation day from work for nothing.

If you live in the Fort Wayne area and are using anyone else, your cheating yourself out of both a…read moregreat price and excellent service. These guys are well trained in servicing all makes and models of systems, have a boss that encourages them to be the best, and it shows, technicians and installers that they can be. They are locally owned, which means they are looking out for you, not a shareholder on the other side of the country. And answer all your questions, if they don't have the answer, they are not to proud to just make something up, they will get you the information that you want. I send everyone I know to them. In fact I wouldn't trust anyone else servicing my family and friends. They should get 10 stars, they are just that good.

Fast and good service. You can expect an honest assessment for repairs or replacement.read more

Had PG Heating and Air (AKA as Merz Plumbing Heating & Air Conditioning) install a new GE HVAC mini…read moresplit system Summer of 2024. This system never worked properly and after numerous repair efforts, Nick from Merz stepped up and took out the GE system and replaced it with a much nicer Mitsubishi unit.   I am so happy that I went with a reputable dealer with standup employees and owner. I would HIGHLY RECOMMEND Merz to anyone needing their HVAC system replaced or repaired. Very special kudos to their Tech Johnathon (Big John), for his dedication to making this  customer "SMILE TODAY".

The difference in Companies couldnt be more evident than what I experienced today. My 17- year-old…read morewater heater burst in the middle of the night, my son was able to shut the water off but to the whole house. I called 4 different Companies for prices and got a huge range, but more importantly the knowledge, politeness, professionalism of Merz ( Josiah) exceeded all the others, as well as having the best price. They even helped me get water to the house(without heating) for now while I wait to get my finances gathered. I will go to this Company any day of the week over others. Personality goes a very long way and you can tell when people talk down to you or try to get one over on you. I am currently waiting on financing and as soon as get it arranged I look forward having them install my new water heater.